Customer Ratings & Reviews
- Model:
- MSER0990S
- SKU:
- 10853220
Rating by feature
- Performance
Rating 4.7 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
I like it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.so far is working very well, the alarm os very low, for me is OK. Is cooking frozen food very nicely.
I would recommend this to a friendGreat Microwave
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LG never fails my to go brand Good looking and at a good price point
I would recommend this to a friendPositive review
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does a great job, auto cook features are great and handy. Love the chimes it makes too!
I would recommend this to a friendLG Smaller Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the smaller size of this microwave and that it has 1,000 watts. Most of the other smaller units have lower watts.
I would recommend this to a friendAs advertised, nice microwave
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have only had it a week but seems to be doing the job. Only reason for 4 stars is because it is a bit loud.
I would recommend this to a friendVery Satisfied With This Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very sleek and aesthetically pleasing microwave. Love the chimes. Works great.
I would recommend this to a friendI didn't start the fire ...
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.405 days, that's how long this microwave worked until it caught fire during a 30 second round melting butter in a glass bowl. Just long enough that it isn't covered under warranty. Nothing from my best buy protection. I miss the days when you bought a microwave and it lasted a decade. Looking for a new microwave, probably will steer clear of LG.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Patti. Thank you for sharing what happened with your LG Microwave (MSER0990S) model. We understand the importance of having a microwave that performs safely and reliably. To help you move forward with the unit, one helpful step—if you haven’t already—is to unplug the microwave and inspect the interior cavity for any visible damage or residue, especially around the waveguide cover. If the waveguide cover is damaged or burned, the unit should not be used until it’s inspected, as this component plays a key role in safe operation. For more guidance, visit https://www.lg.com/us/support/product/lg-MSER0990S.BSTELGA. We’d like to take a closer look at this for you. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com. We're here to help. ^Juvy
Good Microwave.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as expected. No issues. The locking door is a great feature as well.
I would recommend this to a friendGreat Microwave.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works Great. Such a good upgrade if you need one. Heats up quickly.
I would recommend this to a friendRIP LG - YOU DIED AFTER 1 YEAR OF DAILY SERVICE
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought October 12, 2024. Died (RIP) October 23, 2025. Makes a electrical frying noise now when I turn it on and lights dim. It's appropriate considering it's almost Halloween, but not for meal preparation. So much for buying NAME BRAND.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Andy. Thanks for sharing your experience with the LG Microwave (MSER0990S) model. We appreciate your sense of humor, even if the timing is a bit spooky for kitchen use.
If you're hearing an electrical frying noise and noticing dimming lights when powering on the unit, we recommend unplugging the microwave immediately and avoiding further use until it's inspected. This could indicate an issue with the internal power components or magnetron, and safety is key. If the unit is still within its warranty period, a service technician can help assess and resolve the issue. You can find support resources and warranty details here: https://www.lg.com/us/support/product/lg-MSER0990S.BSTELGA. Feel free to email us at lgdigitalcare@lg.sprinklrsupport.com if you'd like us to assist further. We’re here to help. ^Juvy
Not in love
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buttons aren’t easy and the noise it makes when ready is annoying and quiet
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there. Thank you for sharing your experience with us. We understand that your LG 0.9 Cu. Ft. Countertop Microwave with Sensor Cooking and Smart Inverter didn't meet your expectations regarding the button functionality and the end-of-cycle signal. Your feedback is important to us as we strive to improve our products.
https://www.bestbuy.com/product/lg-0-9-cu-ft-countertop-microwave-with-sensor-cooking-and-smart-inverter-stainless-steel/J7G56583H3
We understand your inquiry, and for further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. We appreciate your patience. —Renzo
Good product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.High recommended Microwave. Easy to setup. heat up quickly
I would recommend this to a friendClean Looking Microwave
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very clean looking unit and works perfectly. Highly recommended.
I would recommend this to a friendDefective control panel
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Defective control panel. The microwave died less than a month after purchase. Best Buy won't exchange it. LG didn't offer an exchange or return when Icalled. I was told a repair shop would come to the house. They had to order a part. It's been a week, still waiting. LG made a follow-up call where I was told home repairs were not covered under the warranty. I explained I was given no other option. The rep said they would then cover it because of the mix-up, I assume. I think BB should have allowed an exchange. My former LG microwave lasted for years, this one less than a month.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Jabi. Thank you for sharing your experience with the LG Microwave (MSER0990S) model. We understand how important it is for your appliance to work reliably, especially so soon after purchase.
For a defective control panel, one step you can try is performing a power reset: unplug the microwave for 5 minutes, then plug it back in to see if the panel responds. If the unit remains unresponsive, service is required since the control panel is an essential component. For more information, visit https://www.lg.com/us/support/help-library/lg-microwave-troubleshooting-the-keypad-not-responding--1429739856887. If further assistance is needed, please send us an email at lgdigitalcare@lg.sprinklrsupport.com so our team can help you directly. ^Juvy
5 star
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excelente microwave we love it Excelente microwave we love it
I would recommend this to a friendMicro with good power.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and heats better than our older over the stove micro.
I would recommend this to a friendowner
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall good, wish the selection panel lite up when touch.
I would recommend this to a friendGreat microwave
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Small but powerful microwave with different power levels
I would recommend this to a friendDoes the job
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does the job but wished it heated food a little faster.
I would recommend this to a friendGreat Office Microwave
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice little compact Microwave... perfect for the office.
I would recommend this to a friend