Customer Ratings & Reviews
- Model:
- MSER0990S
- |
- SKU:
- 6577280
Customer reviews
Rating 4.5 out of 5 stars with 324 reviews
(324 customer reviews)Rating by feature
- Performance4.6
Rating 4.6 out of 5 stars
- Cook Settings4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are positive about this 0.9 Cu. Ft. Countertop Microwave, frequently praising its compact size, ease of use, and powerful heating capabilities. Many appreciate the sleek design and quiet operation, finding it a great value for the price. The microwave's various features, including a child lock, also receive positive feedback. There were no negative customer comments reported.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The buttons are hard to read. The buttons aren't very responsive, you have to press them hard. The door makes too much noise opening and closing.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Trevy. Thank you for sharing your experience with the LG Microwave (MSER0990S) model. We understand that ease of use and quiet operation are essential. To improve button readability, adjust the display contrast/brightness in the control panel menu. If buttons are unresponsive, gently clean the control surface with a soft, damp cloth. For more help, visit https://www.lg.com/us/support/help-library/lg-microwave-troubleshooting-the-keypad-not-responding--1429739856887. To reduce door noise, wipe the hinges and latch area with a damp cloth. More guidance is available at https://www.lg.com/us/support/product/lg-MSER0990S.BSTELGA. For further assistance with your unit, please email lgdigitalcare@lg.sprinklrsupport.com. We're here to help. ^Juvy
Rated 5 out of 5 stars
Lg
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a great little microwave. Would highly recommend
I would recommend this to a friendRated 5 out of 5 stars
Good Microwave.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as expected. No issues. The locking door is a great feature as well.
I would recommend this to a friendRated 5 out of 5 stars
Great Microwave.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works Great. Such a good upgrade if you need one. Heats up quickly.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 1 out of 5 stars
Broke immediately after warrantee expired
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great for a year. Then started smoking 2 months after the 1 year warrantee expireded. We won't buy another LG microwave.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Greg. Thank you for sharing your experience with the LG Microwave (MSER0990S) model. We appreciate your feedback and understand how important long-term reliability is when choosing a kitchen appliance.
If your microwave began emitting smoke, we recommend unplugging it immediately and avoiding further use. This could indicate an issue with the magnetron or internal wiring, and a technician should inspect it before any repairs are considered. You can find safety and maintenance tips for your model here: https://www.lg.com/us/support/product/lg-MSER0990S.BSTELGA. If you’d like help reviewing service options or warranty coverage, feel free to email us at lgdigitalcare@lg.sprinklrsupport.com and we’ll be happy to assist. ^Juvy
Rated 1 out of 5 stars
Worst Purchase
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased last December. My wife was warming up previously fried bacon on a paper plate with a paper towel to cover it to avoid any possible splatter when sparks started to fly. The brown plastic roller frame under the revolving glass plate was chared black in a section . We have done this many times before without issue. I rarely post reviews let alone negative posts. I felt I had to let the buyer be aware. I know better than to waste my time trying to pursue the 1 year warranty. Purchased a new microwave from a competitor. I will continue to consider Best Buy after doing business with them for over 30 years with much reservation.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Smitty. Thank you for sharing your experience with the LG Microwave (MSER0990S) model. e understand the situation with your unit, the sparking issue, and the damage to the roller ring. We truly value your insight and appreciate your dedication as a longtime customer. A common cause for sparking in a microwave is a piece of food or debris caught on the roller ring or the microwave floor. We recommend cleaning the interior of the microwave thoroughly, paying special attention to the area around the roller ring and the glass turntable. Even small food particles can cause a buildup of carbon, which can lead to sparking. For more help, visit https://www.lg.com/us/support/help-library/lg-microwaves-how-to-prevent-sparking--1383229445510. If you’d like us to take a closer look or assist further, feel free to send us an email at lgdigitalcare@lg.sprinklrsupport.com. We're here to help however we can. ^Juvy
Rated 5 out of 5 stars
Good product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.High recommended Microwave. Easy to setup. heat up quickly
I would recommend this to a friendRated 5 out of 5 stars
Clean Looking Microwave
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very clean looking unit and works perfectly. Highly recommended.
I would recommend this to a friendRated 5 out of 5 stars
5 star
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excelente microwave we love it Excelente microwave we love it
I would recommend this to a friendRated 4 out of 5 stars
owner
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall good, wish the selection panel lite up when touch.
I would recommend this to a friendRated 4 out of 5 stars
Does the job
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does the job but wished it heated food a little faster.
I would recommend this to a friendRated 5 out of 5 stars
Micro with good power.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and heats better than our older over the stove micro.
I would recommend this to a friendRated 3 out of 5 stars
LG Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you like cooking popcorn then would recommend. Does the job for all other purposes, but too small for your generic microwave popcorn
No, I would not recommend this to a friendRated 5 out of 5 stars
Great microwave
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Small but powerful microwave with different power levels
I would recommend this to a friendRated 5 out of 5 stars
Great Office Microwave
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice little compact Microwave... perfect for the office.
I would recommend this to a friendRated 5 out of 5 stars
Fantastic
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product works well pizza heating was fantastic
I would recommend this to a friendRated 5 out of 5 stars
The best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it because is LG product with touch screen perfect
I would recommend this to a friendRated 1 out of 5 stars
Customer-Unfriendly Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Manufacturer did not include complete operating manual -- required search on internet for instructions for use. Too complicated for simple use. Obnoxious arbitration requirement sticker found on face of unit after removing unit from box; should be disclosed prior to purchase.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Bill. Thank you for reaching out to us. We appreciate you sharing your experience with the LG Microwave (MSER0990S) model. We understand how important it is to have clear instructions and straightforward setup when using your appliance.
For your unit, you can access the complete operating manual directly on our support site here: https://www.lg.com/us/support/product/lg-MSER0990S.BSTELGA. This will provide step‑by‑step guidance for proper use and care. If the controls feel complicated, one helpful step is to start with the Auto Cook functions, which simplify operation by automatically setting time and power levels for common foods.
If further assistance is needed, please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can continue supporting you directly. ^Juvy
Rated 3 out of 5 stars
My review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, the numbers are hard to see unless you get right up to it
No, I would not recommend this to a friendRated 3 out of 5 stars
Mircro
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not what I thought it would be. Wouldn't buy again
No, I would not recommend this to a friend



















