Customer Ratings & Reviews
- Model:
- MSER0990S
- SKU:
- 6577280
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
Customers are saying
Customers are positive about this 0.9 Cu. Ft. Countertop Microwave, frequently praising its compact size, ease of use, and powerful heating capabilities. Many appreciate the sleek design and quiet operation, finding it a great value for the price. The microwave's various features, including a child lock, also receive positive feedback. There were no negative customer comments reported.
This summary was generated by AI based on customer reviews.
Great microwave. It microwaves food and stuff..
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave. It like.. cooks food and stuff..
I would recommend this to a friendReview After 2 years
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a great microwave, but the magnetron broke entirely after 2 years of use. LG’s “warranty” is for the part only, and then they estimate the repair will cost the consumer 350-450 dollars for labor which they don’t pay for. Would NOT recommend this microwave.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Daniel. Thank you for sharing your experience with the LG Microwave (MSER0990S) model. We appreciate your feedback, and understand your concern about a product that doesn’t meet your expectations, especially regarding warranty coverage. We strive to provide reliable, high-quality products and exceptional services to ensure a smooth experience.
If you’re facing issues with the magnetron, we recommend checking if there are any local repair services that might offer more competitive pricing. Additionally, verifying if the part is covered under warranty can be worthwhile, as some components may have extended coverage.
Please send us a private message on social media @LGUSSupport, and our team will be happy to assist you further and explore possible solutions. We appreciate your patience and value your input. ^Juvy
Not safe to use
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After about six months the glass shattered. Not safe to use and contacted LG Service.Was told the warranty did cover broken glass as it was a cosmetic damaged. Now I had a microwave six months old not safe to use and warranty does not cover repair. I had to scrap it.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there! Thank you for sharing your experience with us. We understand your concerns about the shattered glass on your LG MSER0990S microwave. It's important for your appliance to be safe to use, and we sincerely regret that this situation has left you with an unsatisfactory experience.
Although the warranty doesn't cover cosmetic damage such as broken glass, we do recommend checking directly to us via private message for potential options available, so we can explore this further with you.
https://www.lg.com/us/cooking-appliances/lg-mser0990s-counter-top-microwave#pdp_specs
Please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to assist you in addressing your concerns and exploring any other potential solutions. We appreciate your understanding as we work to help you.
—Renzo
Smaller than stated, by a massive amount
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very deceptive marketing. Will definitely be returning it.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there! Thank you for sharing your feedback with us. We understand your inquiry regarding the size of the LG MSER0990S microwave.
For concerns related to the product’s size or marketing, we recommend contacting Best Buy directly, as they handle the product listings and returns. They’ll be able to assist you with any discrepancies and help process your return if necessary.
If you have any other questions about the microwave or need further assistance, feel free to send us a private message on Social Media @LGUSSupport.
https://www.bestbuy.com/site/lg-0-9-cu-ft-countertop-microwave-with-sensor-cooking-and-smart-inverter-stainless-steel/6577280.p?skuId=6577280
We appreciate your patience.
—Renzo