Customer Ratings & Reviews
- Model:
- MSER0990S
- SKU:
- 6577280
Rating by feature
- Performance
Rating 4.7 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
Customers are saying
Customers consistently note the product's ideal size, excellent overall performance, and user-friendly operation. They also appreciate its powerful capabilities, sleek design, and pleasant noise level. However, a few customers found the door opening mechanism a bit unusual and some reported an initial smell.
This summary was generated by AI based on customer reviews.
The door botton is weird
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything work great except that wierd door button. Sometime i want to push the door open button with my left hand. And it wont open unless you reach a round the right side and push the safety button also.
I would recommend this to a friendMy new office TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Insignia TV - 32 inch full HD - great tv and easy to set up. Good quality for picture.
I would recommend this to a friend- Pros mentioned:Ease of use
Awesome until it broke…
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We loved this microwave. It was easy to use, I love that you can just pinch in the time and hit start rather than having to select time or power etc. it plays a not too loud pleasant tune when done and had no complaints u til it stopped working a month in!!! I’ve had microtonal lasted 10-15 years so this is a total bummer!!! Best Buy only gives you 15days to return so now I’m outside the window :( very disappointed in LG
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with the LG Microwave (MSER0990S) model. We’re glad to hear you enjoyed its features, but we understand your concern when a product stops working so soon. We aim to provide reliable, high-quality products exceeding our customer's needs and expectations. To troubleshoot, please check if the power cord is securely plugged in and if the outlet is functional. For more help, visit https://www.lg.com/us/support/help-library/no-power-microwave-oven--1429709038316. If it still doesn’t work, please send us a private message on social media @LGUSSupport. We're here to assist you with warranty options and help resolve this issue. Your satisfaction is important to us, and we appreciate your feedback as we strive to improve our products. ^Juvy
Really Great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After purchasing 3 other microwaves that didn't fit the space, I settled on this one. It was a little more expensive but so far is working great and first the space. It has a lot of nice features including child proof mechanism that can be disabled if needed. I highly recommend.
I would recommend this to a friend- Pros mentioned:Overall performance
Hard to use touch pad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Part of the touch pad is very hard to use, the stop/clear and start/enter can’t be push hard enough to get them to work sometimes. Once you get the controls to work the rest of it works fine.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, KimH. Thank you for sharing your experience with us regarding your LG Microwave Oven, Model MSER0990S. We understand your inquiry concerning the touch pad functionality and the pressure required to operate the Start and Stop buttons. We understand the unit didn't meet your expectations for a seamless and easy user experience. Your feedback is very important to us as we strive to ensure our appliances provide the highest level of convenience in your kitchen. We are committed to providing you with a unit that functions perfectly in every aspect, from the controls to the cooking performance. For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com.
https://www.bestbuy.com/product/lg-0-9-cu-ft-countertop-microwave-with-sensor-cooking-and-smart-inverter-stainless-steel/J7G56583H3. —Renzo
LG microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good appliance. The only reason I didn't give it a 5 is because it's a little sensitive trying to get it to power up.
I would recommend this to a friendBest powerful, compact microwave.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best powerful, compact microwave. I had the older model for over 7 years and wouldn’t go to any other make. Fits perfect in my space and still has a lot of room inside, plus lots of power.
I would recommend this to a friendNot intuitive or easy to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just bought this and I hate it. I have used microwave ovens for years, decades to be honest. The LG is confusing and diffuclt to use. There's a sticker next to the door button with instructions on how to open. You have to use your right middle finger. And ONLY your right hand, to press a small button on the side that releases the door button on the front. Here's a clue: If you need instructions to show people how to just open the door, you have made your product difficult to use. That sticker will wear off in short order and then every new person to use it will have to study the design until they notice a small black button on the side. This is dumb. Have something in your right hand and want to open with your left? No. Not physically possible. I tried auto reheat for a cup of water. It's a lot of steps to just set 2 minutes. The menu suggests that you can adjust the number of cups. But you can't as you try to find the +/- buttons or enter 1, 2, 3 or some other key to change the display. I have a broken microwave that takes several minutes to just heat a cup of water and I'm going to use it instead and return this one.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Stephen. Thank you for sharing your experience with the LG Microwave (MSER0990S) model. We understand your concern about encountering difficulties with a new appliance, especially when it doesn’t meet your expectations.
To simplify your usage, we recommend checking the user manual for alternative methods to adjust settings, as there may be quicker ways to heat or reheat items. Additionally, exploring the quick-cook features might offer a more efficient option for your needs.
If you’re still having issues or need further assistance, please send us a private message on social media @LGUSSupport. We're here to help you troubleshoot and find solutions to improve your experience. We appreciate your patience and feedback as we strive to enhance our products. ^Juvy
Great purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice and elegant microwave. Heats up anything very fast
I would recommend this to a friendIt’s alright I guess
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Reasonably priced, performs well enough. Control panel could be better. Please when designing a countertop microwave, ensure that it takes less pressure to activate the buttons than it does to shove the entire microwave across the countertop.
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there. Thank you for sharing your experience with us. We understand your inquiry regarding the pressure needed for the control panel on your LG 0.9 Cu. Ft. Countertop Microwave. Your feedback is valuable to us as we look for ways to improve our designs.
https://www.bestbuy.com/product/lg-0-9-cu-ft-countertop-microwave-with-sensor-cooking-and-smart-inverter-stainless-steel/J7G56583H3
For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. We appreciate your patience. —Renzo
Backlight the buttons
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave oven is powerful to be so small, but it is somewhat difficult to use because the operational buttons on the front are hard to see. I saw other reviewers suggest that backlighting them would help, and I agree completely.
I would recommend this to a friendLike features
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Left door open, thought light burned out. Nope, after door closed and used again light still works. Thank you. Panel hard to see.
I would recommend this to a friendReplacement microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The perfect replacement for the old microwave that we use in our recreation room. Took a little while to get use to the difference in settings, but we're very pleased with the purchase.
I would recommend this to a friendSize advertised os wrong
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's larger than advertised do didnt git our microwave shelf and beeare the button to open it is on the side so even if it did fit in our shelf we wouldn't be able to open it
No, I would not recommend this to a friendGreat
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well! Super space saver while havi mg tons of room in it.
I would recommend this to a friendGreat Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is GREAT product for a small room or college dorm
I would recommend this to a friendLove My First LG Microwave!!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love! Small but Mighty Smart microwave has pre-programs setting for all my food heating. It even plays cute music sounds when using it. So Glad I got it!
I would recommend this to a friendNo need to look elsewhere. Grab this!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this microwave. Quick in heating and very state of the art. Highly recommend
I would recommend this to a friendperfect size for condo kitchen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needing a new microwave when moving to new condo, this has been exactly what was needed - small footprint, does everything needed. At the store, the customer service rep pointed out the need to use fingers on side and front to open it and asked if that was a deal breaker and I said no. It is harder to get accustomed to, but understand the safety feature. Very pleased with this LG product.
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Scott. Thank you for sharing your positive feedback regarding your LG Microwave (MSER0990S) model.
We are delighted to hear that this unit is serving your needs well in your new home, and we appreciate you highlighting the compact design and functionality. We are committed to creating appliances that integrate seamlessly into your lifestyle, and we value your understanding of the design elements integrated for safety and performance. For more information about the product, visit https://www.lg.com/us/cooking-appliances/lg-mser0990s-counter-top-microwave.
We're here to support your ongoing satisfaction with our products, so should you have any questions or require further assistance in the future, please feel free to email us at lgdigitalcare@lg.sprinklrsupport.com. ^Juvy
Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I aml pleased with exterior design/appearance. I'm still in "learning curve" on the "touch" buttons response time ...
I would recommend this to a friend