Customer Ratings & Reviews
- Model:
- MSER1590S
- SKU:
- 10736382
Rating by feature
- Performance
Rating 4.7 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
to a friend
LG is the best.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sturdy, good amount of options, and just works all around like a charm.
I would recommend this to a friendNice Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Nice tone when items finish cooking/heating up. No obnoxious buzzer abruptly going off.
I would recommend this to a friendThe Threefold Lotus Sutra
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent microwave. We are super happy with it. Mahalo!
I would recommend this to a friendLG
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave LG is the best Working perfect. I recommend it
I would recommend this to a friendBest microwave ever
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best microwave ever, the ability to reheat without burning is pretty amazing.
I would recommend this to a friendGreat appliance.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Was a great fit to my kitchen. Love the safety feature for opening the microwave door.
I would recommend this to a friendNice, BUT
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a nice microwave, with some intuitive features. However, I cant use it. Every time I have gone to ise it, it trips the breaker. Not just sometimes, but EVERY. TIME. I would exchange if I could, but i didn’t find out this would happen until I could no longer return it (bought new appliances for a house that was being built). Now I have to buy another microwave and eat a $200 charge for this one.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, thank you for sharing your experience with us. We understand your situation and the inconvenience you’re facing with the LG 1.5 Cu. Ft. Countertop Microwave (MSER1590S). It’s great to hear that you find the microwave intuitive, but we recognize that it tripping the breaker every time is a serious concern.
To help resolve the issue, here are a few steps to try:
Check the Circuit and Breaker: Ensure the microwave is plugged directly into a dedicated 15-amp circuit. If it's sharing the circuit with other high-powered appliances, it may be causing the breaker to trip.
Inspect the Outlet: Test the outlet with another appliance to ensure it’s functioning properly and not overloaded.
Microwave Power Settings: If the microwave is set to high power when starting, it may draw too much current. Try using lower power settings to see if that helps reduce the load.
https://www.bestbuy.com/site/lg-1-5-cu-ft-countertop-microwave-with-sensor-cooking-and-smart-inverter-stainless-steel/6577282.p?skuId=6577282
We understand that this issue is frustrating, and we’re here to help you further. Please send us a private message on Social Media @LGUSSupport, and we’ll work with you to assist with troubleshooting or explore possible solutions.
We appreciate your patience and understanding. —Renzo
Pleased with purchase.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave seems to be of good quality and so far it works fine.
I would recommend this to a friendGood for cooking
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's good, adequate amount of heat. Defrost and cooking options are easy.
I would recommend this to a friendGreat purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far this has been the best microwave I’ve owned. Love the child lock feature
I would recommend this to a friendMicrowave
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a standard microwave, works well. I like the child lock safety feature.
I would recommend this to a friendNice microwave
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, but runs a little noisy. Overall it's a nice microwave
I would recommend this to a friendBest Buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product and good quality. Shipping was fast and on time
I would recommend this to a friendSatisfied Customer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this microwave and it’s works great so far for what we need it for.
I would recommend this to a friendTable top micro
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a standard unit but fan is still not vey good. Steams up and keeps food orders in unit
No, I would not recommend this to a friendAn LG mistake?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product was returned as it failed in all aspects of thawing,reheating ,cooking and defrost. The exact same model was purchased prior and it runs spot on and is excellent. Disappointed that QC let one escape their attention as we have other LG products that operate flawlessly. My total tech membership was a real asset as the return and refund was handled with the utmost professionalism and customer courtesy by Best Buy. I’m still left wondering do I try and buy another LG Microwave or opt for a different manufacturer. Just not in the habit of returning purchases.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with us. We understand your concern regarding the performance of your LG Microwave (MSER1590S) model not meeting expectations. Our aim is to provide quality products and services for your home.
We recommend using the Smart Diagnosis feature via the LG ThinQ app to identify any issues and guide you through troubleshooting. Also, ensure the microwave is on a stable surface and the power supply is adequate.
We appreciate your trust in LG, and it's great that your previous unit performed well! If you need further assistance, feel free to message us on social media @LGUSSupport, and our team will gladly help you. ^Juvy
Everything stops!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Every time i use this microwave, every TV and wifi product freeze while this is running. Never had a microwave that this. Going back to the old fashion, $49 microwave. Also, doesn't have 1-6 express options.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Tamara. Thank you for sharing your experience with the LG Microwave (MSER1590S) model. We understand how important it is for your appliances to work smoothly without interfering with other devices in your home.
For the issue with TVs and Wi-Fi freezing, please check that the microwave is plugged into a dedicated outlet and not sharing a circuit with your router or entertainment system. Microwaves can emit electromagnetic interference if placed too close to sensitive electronics, so moving the unit a few feet away or adjusting the outlet can often reduce this effect.
Regarding the express cook options, this model uses a customizable control panel rather than preset 1–6 minute express buttons. You can quickly set cooking times by pressing the Cook Time button and entering the desired minutes directly. For more guidance, visit https://www.youtube.com/watch?v=KsTzvS4YMEg. If the interference continues after these steps, please send us an email at lgdigitalcare@lg.sprinklrsupport.com so our team can assist you further. ^Juvy
Works good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great only bad thing is that it loud when its on, has a loud vibrating sounds but I can live wit it. It gets the job dome smoothly tho
I would recommend this to a friendFire Alarm
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When we used it triggers the fire alarm and had bad smell. Not sure why but cleaned the alarm etc. Nothing helped. Returned it.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Andy. Thank you for sharing your experience with us regarding your LG Microwave (MSER1590S. We understand how concerning it must have been to experience a strong odor and a triggered fire alarm while using the unit. We strive to provide top-notch products and the safety and satisfaction of our customers is our top priorities.
Microwaves can produce odors during initial use due to protective coatings burning off, which is normal for the first few cycles. However, if the smell persisted or was unusually strong, factors like improper ventilation, food residue, or an electrical issue could have contributed. Ensuring proper airflow around the unit and checking for any packaging materials left inside can help in such cases.
Since you have already returned the unit, we appreciate your feedback and will share it with our team for review. If you ever decide to try another LG microwave, we’d be happy to assist with setup and troubleshooting to ensure the best experience. Please feel free to reach out to us on social media anytime at @LGUSSupport.
We appreciate your patience and value your insights. ^Juvy
Avoid
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Less than three months old and its died. Keypad unresponsive. Doesn't warm anything. Junk.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Dale. We appreciate you reaching out and understand how concerning it is for your LG Microwave (MSER1590S) model to stop working after just a few months. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations. If the keypad is unresponsive, try unplugging the unit for a few minutes, then plugging it back in to reset the control panel. For more help, you may visit the following links: https://www.lg.com/us/support/help-library/lg-microwave-troubleshooting-the-keypad-not-responding--1429739856887 and https://www.lg.com/us/support/help-library/lg-microwave-why-is-my-microwave-not-heating--1428511871544. If the issue persists, we’d like to help explore your options under warranty. Please send us a private message on social media @LGUSSupport, and our team will be happy to assist you. We appreciate your patience and look forward to resolving this with you. ^Juvy