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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 558 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 558 reviews
  • Rated 3 out of 5 stars

    Was great for a while......

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    difficult to rate -- I bought this almost a year ago. It worked great until the other day when it stopped heating. Thank goodness it is just barely within the warranty period. LG will replace or refund.

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there, HopenP. Thank you for sharing your experience with us regarding your LG 1.5 Cu. Ft. Countertop Microwave with Sensor Cooking and Smart Inverter. We understand your inquiry and are glad to hear that our team is already assisting you with a replacement or refund under the warranty period. Your feedback is important as we strive to provide reliable products.
      https://www.bestbuy.com/product/lg-1-5-cu-ft-countertop-microwave-with-sensor-cooking-and-smart-inverter-stainless-steel/J7G56583QF
      For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com, and our team will be more than happy to assist you. —Renzo LG

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value, Great purchase. Easy to use, works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very pleased with my countertop microwave, and would higher recommend it to my friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. Thoroughly and efficiently heats the food.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this microwave a lot. Better than my old one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performs well with whatever food or liquid items we reheated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WYSIWYG

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just as advertised. The 30 sec timer is a great shortcut. Having to add time in 1 sec. increments is both helpful and inefficient at the same time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has performed well so far. It took a little time learning how the controls worked. We bought our last microwave in 1988.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    Works Great Until It Doesn't

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this new in November 2025. It worked great over the previous two months. Food seemed to cook more quickly than my old Magic Chef. Just today it stopped heating as if the magnetron has died. I opened a warranty claim with LG and am waiting for a call from the Returns Department.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Chris. Thank you for reaching out. We understand how important it is for your LG Microwave (MSER1590S) model to stay reliable, especially after only a couple of months of use. One helpful step you can try while you wait for the Returns Department is confirming that the cook timer, power level, and child lock settings aren’t preventing the unit from heating. Occasionally, an accidental setting change can make the microwave appear to run normally while producing no heat. For more guidance, visit https://www.lg.com/us/support/help-library/lg-microwave-why-is-my-microwave-not-heating-properly--20153229630502. We’d like to take a closer look at your situation and make sure your case is properly reviewed. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com so our team can assist further. ^Juvy LG

  • Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing I don’t like is that the child can easily unlock the microwave to start it by a hard press on the stop button my grandson is 18 months and I watched him unlock it now he’s trying to see if he can get the door open on it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Rick and Lori

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is quite loud, louder when running than any other microwave we have ever had. And we have had several LG microwaves and our other appliances are also LG.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new microwave is working well. I like the darker inside gray color. Also the childproof closure.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Frustrating

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very good but a bit difficult to get adjusted to. I think it could be easier to work with. You can’t get past sitting down with the manual to get it going.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Microwave

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very happy to receive my beautiful microwave the very next day after placing the order. It was delivered with care. I highly recommend Best Buy and will continue to do business with them. Thank You, Patty

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sensor Cooking a Must Have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sensor cooking is awesome! I use it every day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am strongly recommended this microwave with sensor cooking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for everything I need

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has everything I need, and a smart sensor function that actually works well. Popcorn button is just right also. Smart reheat also. All in all, quite pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my LG microwave!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a rough start with this product because I had to take one back but with the new one that I got I absolutely love it!! I have had a lot of success with LG products. I really recommend it!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not particularly quiet and I find the buttons too hard to push . I hate the dark interior but it was the only one that fit an existing space .

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    So far, so good!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had the microwave for a couple months now. Powerful microwave. Only issue is that the carousel rattles a little bit.

    I would recommend this to a friend