Customer Ratings & Reviews
- Model:
- MSER1590S
- SKU:
- 10736382
Rating by feature
- Performance
Rating 4.7 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
Best microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best microwave 30s to warm any plate from the day before is awesome
I would recommend this to a friendLg microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have not used much but the child safety button is annoying
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, TroyC. Thank you for sharing your experience with us. We understand your inquiry regarding the child safety feature on your LG 1.5 Cu. Ft. Countertop Microwave with Sensor Cooking and Smart Inverter. Your feedback is important as we strive to balance safety with ease of use for all our customers.
https://www.bestbuy.com/product/lg-1-5-cu-ft-countertop-microwave-with-sensor-cooking-and-smart-inverter-stainless-steel/J7G56583QF
For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. —Renzo
needs Lighted buttons
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Should have lighted buttons, cannot see them very well.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there, MoJo. Thank you for sharing your experience with us. We understand that the LG 1.5 Cu. Ft. Countertop Microwave didn't meet your expectations regarding the visibility of the control panel buttons. We understand your inquiry and value your feedback regarding the need for lighted buttons.
https://www.bestbuy.com/product/lg-1-5-cu-ft-countertop-microwave-with-sensor-cooking-and-smart-inverter-stainless-steel/J7G56583QF
For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. We appreciate your patience. —Renzo
Broke twice on me in a year
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's was a nice microwave when it worked. Unfortunately it didn't last. After 3 months of owning it and it being used occasionally it stopped heating food completely. I called BB since I had the total membership that covers it for 2 years. They told me they would do nothing for me since it was under the manufacturer warranty. I went to LG for repair service, much can be said for how poor the customer service. After many back and forth communications with phone calls and emails with pictures they decided to send me a new one. That whole process took roughly a month. New one came in and worked well. Fast-forward 8 months, late at night the glass on the microwave door shattered. Not sure how since everyone was asleep. I'm outside of LG warranty. So I called BB total protection. They had me set up a appointment in store. They proceeded to tell me there is zero they can do. They don't repair small appliances in store and they don't have anyone outside that does. Ok so what is the point on the protection? Don't buy from BB thinking it protected, it's not.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, John. Thank you for sharing your experience with the LG Microwave (MSER1590S) model. We’re hear about the challenges you’ve faced, and we understand when both the product and protection plan fall short of expectations. Microwave door glass shattering unexpectedly is rare and concerning. In the meantime, you can find product support and safety information here: https://www.lg.com/us/support/product/lg-MSER1590S.BSTELGA. While LG’s standard warranty typically covers one year from the original purchase date, we recommend reaching out to our team directly at lgdigitalcare@lg.sprinklrsupport.com with your service history and photos of the damage. We’re here to help however we can. ^Juvy
Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Panel very low lighting which isn’t desirable. Also when you use sensor reheat if you use liquid setting it will boil on occasion also undesirable. Not my favorite microwave.
No, I would not recommend this to a friendMicrowave
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was in search for a new microwave. I read the review and decided to take a chance. Best purchase and love the sound when it done. Not the same oh microwave sound.
I would recommend this to a friendgreat Microwave
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Microwave. Only down side, when have dirt hands, you can not select options with your knuckles and the stainless show any greasy hand marks.
I would recommend this to a friendMicrowave- good purchase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. Lock door feature good. Use it for limited use and does the jobs well. Getting use to reminder beep if you leave something in the microwave.
I would recommend this to a friendCary rodin
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The service at Bb was excellent. The microwave is fine. I have one issue. It is hard to open
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there. Thank you for sharing your experience with us. We understand your inquiry regarding the door mechanism of your LG 1.5 Cu. Ft. Countertop Microwave. We understand that you are finding it difficult to open, and we would like to ensure your unit is functioning as intended.
https://www.bestbuy.com/product/lg-1-5-cu-ft-countertop-microwave-with-sensor-cooking-and-smart-inverter-stainless-steel/J7G56583QF
For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. We appreciate your patience. —Renzo
Even cooking throughout!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Spacious! Even cooking throughout, extremely easy to clean!
I would recommend this to a friendThe perfect microwave
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent countertop microwave! Its the perfect addition to our new home.
I would recommend this to a friendGood Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works as expected. It's a little louder than my last microwave but it's not an issue.
I would recommend this to a friendNot for us
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It just didn’t work out as expected. It seemed to have overcooked everything. The directions were not easy to follow and it was not user-friendly for the kids. We wound up taking it back and getting a standard microwave which is a lot easier to use and the kids are able to make their own food.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there. Thank you for sharing your experience with us. We understand your inquiry regarding the cooking results and user interface of the LG - 1.5 Cu. Ft. Countertop Microwave with Sensor Cooking and Smart Inverter - Stainless Steel. Your feedback is important, and we want to ensure our products are easy for every family member to use.
https://www.bestbuy.com/product/lg-1-5-cu-ft-countertop-microwave-with-sensor-cooking-and-smart-inverter-stainless-steel/J7G56583QF
For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. We appreciate your patience. —Renzo
Microondas Inverter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.El horno microondas invierte es de una calidad increíble .
I would recommend this to a friendMicrowave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works amazing! Would recommend to others. Such a large space and for larger dishes
I would recommend this to a friendGreat
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well made microwave by a company that is truly exceptional
I would recommend this to a friendMicrowave
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave just getting used to sensors. Highly recommend this if you looking for an easy fast microwave.
I would recommend this to a friendNew to us
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Heats food well, but makes a "tinny" sound at times when running. We like the feature of "child safety" door switch
No, I would not recommend this to a friend2nd try
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hopefully just got a bad one and took the first one back because this no one sold wouldn’t heat up hopefully second time is a charm
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, KellydC. Thank you for sharing your experience with us. We understand your inquiry and we hope that your replacement 1.5 Cu. Ft. Countertop Microwave works perfectly for you. Your feedback is important to us.
https://www.bestbuy.com/product/lg-1-5-cu-ft-countertop-microwave-with-sensor-cooking-and-smart-inverter-stainless-steel/J7G56583QF
For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. We appreciate your patience. —Renzo
Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working great size was a great replacement child proof door was something I’ve never seen
I would recommend this to a friend