Customer Ratings & Reviews
- Model:
- MSER1590S
- SKU:
- 10736382
Rating by feature
- Performance
Rating 4.7 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
Sensor Cooking a Must Have!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sensor cooking is awesome! I use it every day.
I would recommend this to a friendSo far, so good!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had the microwave for a couple months now. Powerful microwave. Only issue is that the carousel rattles a little bit.
I would recommend this to a friendMicrowave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Panel very low lighting which isn’t desirable. Also when you use sensor reheat if you use liquid setting it will boil on occasion also undesirable. Not my favorite microwave.
No, I would not recommend this to a friendMicrowave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am strongly recommended this microwave with sensor cooking.
I would recommend this to a friendMicrowave
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was in search for a new microwave. I read the review and decided to take a chance. Best purchase and love the sound when it done. Not the same oh microwave sound.
I would recommend this to a friendneeds Lighted buttons
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Should have lighted buttons, cannot see them very well.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there, MoJo. Thank you for sharing your experience with us. We understand that the LG 1.5 Cu. Ft. Countertop Microwave didn't meet your expectations regarding the visibility of the control panel buttons. We understand your inquiry and value your feedback regarding the need for lighted buttons.
https://www.bestbuy.com/product/lg-1-5-cu-ft-countertop-microwave-with-sensor-cooking-and-smart-inverter-stainless-steel/J7G56583QF
For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. We appreciate your patience. —Renzo
Lg microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have not used much but the child safety button is annoying
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, TroyC. Thank you for sharing your experience with us. We understand your inquiry regarding the child safety feature on your LG 1.5 Cu. Ft. Countertop Microwave with Sensor Cooking and Smart Inverter. Your feedback is important as we strive to balance safety with ease of use for all our customers.
https://www.bestbuy.com/product/lg-1-5-cu-ft-countertop-microwave-with-sensor-cooking-and-smart-inverter-stainless-steel/J7G56583QF
For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. —Renzo
great Microwave
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Microwave. Only down side, when have dirt hands, you can not select options with your knuckles and the stainless show any greasy hand marks.
I would recommend this to a friendMicrowave- good purchase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. Lock door feature good. Use it for limited use and does the jobs well. Getting use to reminder beep if you leave something in the microwave.
I would recommend this to a friend- Pros mentioned:Overall performance
Works Great Until It Doesn't
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this new in November 2025. It worked great over the previous two months. Food seemed to cook more quickly than my old Magic Chef. Just today it stopped heating as if the magnetron has died. I opened a warranty claim with LG and am waiting for a call from the Returns Department.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Chris. Thank you for reaching out. We understand how important it is for your LG Microwave (MSER1590S) model to stay reliable, especially after only a couple of months of use. One helpful step you can try while you wait for the Returns Department is confirming that the cook timer, power level, and child lock settings aren’t preventing the unit from heating. Occasionally, an accidental setting change can make the microwave appear to run normally while producing no heat. For more guidance, visit https://www.lg.com/us/support/help-library/lg-microwave-why-is-my-microwave-not-heating-properly--20153229630502. We’d like to take a closer look at your situation and make sure your case is properly reviewed. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com so our team can assist further. ^Juvy
Best microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best microwave 30s to warm any plate from the day before is awesome
I would recommend this to a friend- Cons mentioned:Fingerprint resistance
I’d not buy it again.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very hard to see those buttons. Very easy to get fingerprints all over the places. Frequently wrong buttons touched without way to cancel unless reset from door open/close.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there. Thank you for sharing your experience with us regarding your LG Countertop Microwave. We understand your inquiry about the control panel visibility and sensitivity. Your feedback is important, and we'd like to assist you further.
https://www.bestbuy.com/product/lg-1-5-cu-ft-countertop-microwave-with-sensor-cooking-and-smart-inverter-stainless-steel/J7G56583QF
For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. We appreciate your patience. —Renzo
Even cooking throughout!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Spacious! Even cooking throughout, extremely easy to clean!
I would recommend this to a friendBroke twice on me in a year
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's was a nice microwave when it worked. Unfortunately it didn't last. After 3 months of owning it and it being used occasionally it stopped heating food completely. I called BB since I had the total membership that covers it for 2 years. They told me they would do nothing for me since it was under the manufacturer warranty. I went to LG for repair service, much can be said for how poor the customer service. After many back and forth communications with phone calls and emails with pictures they decided to send me a new one. That whole process took roughly a month. New one came in and worked well. Fast-forward 8 months, late at night the glass on the microwave door shattered. Not sure how since everyone was asleep. I'm outside of LG warranty. So I called BB total protection. They had me set up a appointment in store. They proceeded to tell me there is zero they can do. They don't repair small appliances in store and they don't have anyone outside that does. Ok so what is the point on the protection? Don't buy from BB thinking it protected, it's not.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, John. Thank you for sharing your experience with the LG Microwave (MSER1590S) model. We’re hear about the challenges you’ve faced, and we understand when both the product and protection plan fall short of expectations. Microwave door glass shattering unexpectedly is rare and concerning. In the meantime, you can find product support and safety information here: https://www.lg.com/us/support/product/lg-MSER1590S.BSTELGA. While LG’s standard warranty typically covers one year from the original purchase date, we recommend reaching out to our team directly at lgdigitalcare@lg.sprinklrsupport.com with your service history and photos of the damage. We’re here to help however we can. ^Juvy
The perfect microwave
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent countertop microwave! Its the perfect addition to our new home.
I would recommend this to a friendGood Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works as expected. It's a little louder than my last microwave but it's not an issue.
I would recommend this to a friendNot for us
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It just didn’t work out as expected. It seemed to have overcooked everything. The directions were not easy to follow and it was not user-friendly for the kids. We wound up taking it back and getting a standard microwave which is a lot easier to use and the kids are able to make their own food.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there. Thank you for sharing your experience with us. We understand your inquiry regarding the cooking results and user interface of the LG - 1.5 Cu. Ft. Countertop Microwave with Sensor Cooking and Smart Inverter - Stainless Steel. Your feedback is important, and we want to ensure our products are easy for every family member to use.
https://www.bestbuy.com/product/lg-1-5-cu-ft-countertop-microwave-with-sensor-cooking-and-smart-inverter-stainless-steel/J7G56583QF
For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. We appreciate your patience. —Renzo
Do not waste your money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It stopped working within 6 months. It was still under warranty. LG has been incredibly difficulty. After significant hassle, they offered to send a refund. This was in December 2025. At the time of this review (May 2026), I have filed 2 complaints with BBB and I still have not received a refund. I will never buy another LG product.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Dover. Thank you for reaching out regarding the LG Microwave (MSER1590S) model. We understand the importance of a timely resolution and receiving your reimbursement as promised. For a microwave that stops operating within the first months, one helpful step you can try is checking the power reset by unplugging the unit for about 30 seconds and plugging it back in. This can help clear internal safety locks that may prevent the microwave from powering on or responding. For more guidance, visit https://www.lg.com/us/support/help-library/lg-microwave-oven-troubleshooting-no-power-issue--1429709038316. We’d be glad to take a closer look into this for you and review the status of your case. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com. We're here for you! ^Juvy
Microwave
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave just getting used to sensors. Highly recommend this if you looking for an easy fast microwave.
I would recommend this to a friendNew to us
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Heats food well, but makes a "tinny" sound at times when running. We like the feature of "child safety" door switch
No, I would not recommend this to a friend