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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 1019 reviews

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Rating by feature

  • Performance

    Rating 4.1 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Value

    Rating 3.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers often highlight the ease of use, attractive price, and good performance of the 1.6 Cu. Ft. Over-the-Range Microwave. Many appreciate its size, appearance, and relatively easy installation. However, some customers mention issues with the timer, noise level, and the turntable's functionality. A few also reported problems with the door and the light.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,019 of 1,019 reviews
  • Cons mentioned:
    Timer

    Rated 2 out of 5 stars

    Cheap microwave

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Blower motor difficult to change for wall exhaust installation. The directions gave no help other than to "reassemble the fan". Fan is always on while cooking with no way to override. Even the cheapest microwaves have a timer. This one does. This one is going back to the store.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Control Board failed after 8 months

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took over 3 weeks to get LMV1683ST Serial Number: 610tayvax866 mostly repaired. Control Board replaced, but Defrost does not work right. I am not happy with LG's warranty support - takes too long and quality control of replacement parts is poor.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cheaply Made- Fails Quickly

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this microwave thinking LG made decent products. I was wrong. After only a few months of use, the vent fan would turn on at random times, often even without being used. LG was unwilling to fix the problem.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is not worth the money. It lasted 3 months past the warranty. Will not heat and we didn't even use it much. Do not buy.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Turntable

    Rated 1 out of 5 stars

    TERRIBLE PRODUCT USELESS COMPANY

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a terrible product and brand. We have had the microwave less than two years and it is now worthless. The turntable will not turn and the unit will not heat things up. Called LG and they refused to give any help or assistants.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Buyer beware

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace my 14 year old sharp. Installed easy looked great went to use the soften feature completely melted a stick of butter what a mess. Energy saver did not work. Tried a few times still didn't work called LG after 55 minutes on the phone they decided something was wrong and would send out service. Tech came out claimed it needed a new board. Received new board 2 weeks later didn't change a thing after service tech's discussion with LG tech they think LG is not programming board correctly, claimed most people don't use these features anyway, they would have to consult with engineers. Called LG customer service to no avail after talking to supervisor claimed they are only responsible for repairing the unit no matter how long it takes. They will not replace told me to call the retailer. Called bestbuy they told me to return it and reselect ( thank you Bestbuy) I would never buy LG again customer service is the worst ever.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Small but Good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave does all the microwavey things. It's really too small for anything but plates when you have the rack in though. Inconvenient, but not a deal breaker.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice microwave

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took me a Bit to install but its worth it for the price

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    STOP WORKING ONLY AFTER 1 YEAR

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NOT HAPPY WITH TIS PRODUCT STOP WORKING ONLY AFTER ONE YEAR

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Works well but noisy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We chose an LG microwave to match our other LG appliances. Unfortunately as much as we like our other LG's, this one is just not as good.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Stay Away

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I should have read the eviews more closely. I bought his microwave and it gave e problems from the getgo. Called in warranty and they found nothing wrong even though it was constantly failing to heat. Now it makes too much noise, does not heat, and it fills the house with burnt smells. Do not buy!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    One month after warranty, goes out

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When first brought home found it didn't have all the features advertised, then 13 months later magnitron goes out , it will take at least a week to get technician out and I will still be expected to cover service call, misc. everything but the part. Very unhappyM

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted 13 months, no longer heats but will still turn on

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    LG Doesn't Stand behind their products

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased our LG microwave in 2012 - a switch went out in May of 2014 and we paid the same price as the new Microwave for the repair. Now the same switch has gone out 6 months later (e.g. the Microwave is unusable) and their repair was warrantied for only 3 months - all of our appliances are Stainless LG but we will never buy their products again - buyer beware!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    6 months

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked great until it didn't. Lasted only 6 months then died.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    This was the same as my old microwave

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the same as my old microwave, just the stainless steel was a nicer color.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Looks good but....

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our LG Micro LMV1680ST fit the space and looks great. The main part (Megatron$) went out in 2 years time. A very short life. The part is still under warrantee but the service call with free part and labor + trip charge will cost as much as a new unit... not happy with that...

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this microwave Dec 15, 2015 and it completely died 8/3/2016. Controller assembly /keypad was replaced on 8/12/2016 and it died again on 8/22/2016. Though it's still under warranty LG will not replace w/ new microwave as they said the repairman must make that call. This is 3rd repair person coming out tomorrow to look at appliance and decide next steps. Have had to take off several times from work to fix issue that will never get resolved. I also purchased an LG fridge and stove to match appliances but I will never purchase another LG product again. Customer service is horrid.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    poor

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    may other product is ok from lg. But this microwave oven failed to pass my primary test. it was not working. when i started up it always says doors. Thats technical problem. my advice before set up please test it.

    No, I would not recommend this to a friend
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