Customer Ratings & Reviews
- Model:
- MHEC1737D
- |
- SKU:
- 6508555
Customer reviews
Rating 4.5 out of 5 stars with 565 reviews
(565 customer reviews)Rating by feature
- Performance4.7
Rating 4.7 out of 5 stars
- Cook Settings4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers love the 1.7 Cu. Ft. Convection Over-the-Range Smart Microwave, especially its air frying and convection capabilities, ease of use, and overall performance. Many appreciate its design and array of features. Some customers have noted concerns regarding the microwave's power, door design, and the absence of a backlit control panel.
This summary was generated by AI based on customer reviews.
- Pros mentioned:ConvectionCons mentioned:Door
Rated 4 out of 5 stars
Good option, though few competitors in this segmen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall I am very pleased with this combination microwave and convection oven, with venting. Pros: - Microwave works great - Convection works well, but is a bit slow to come up to temperature - I have not used the air fry yet, but the fact that the air fry is effectively just using the convection on its highest temp setting if 550, I am betting it will be a bit lackluster in use given how long it tends to take for the convection oven to warm up to lower temps in my uses thus far. - Range venting works very well. It moves a lot of air and is not excessively loud. - interior size is generous given its multiple functions. It is larger in every dimension inside compared to the over-range Frigidaire microwave-only it replaced. - The fit and finish seem good. - install was reasonable/as expected. The templates were pretty useless though, and I just took measurements. It would have been nice if measurements had been provided rather than requiring me to measure either the template or the microwave…or both…as references… Cons: - The observation window is poorly sized and positioned. Because of the controls being spanned across the bottom of the door, the observation window is very short and sits quite high. So much that, in as standard over- range installed position, it is impossible for a person of short-to-average height to see inside. I am very tall so it isn’t an issue for me, but neither my wife nor daughter can see their food cooking inside the microwave. - The screen is abysmally tiny, requiring excessive scrolling if options when attempting to use any presets. It would be nice if they would have out in a somewhat more modern screen that could hold more than a single row of but a handful of characters at a time. - like our old microwave, this microwave finds it necessary to incessantly play the chime sounds at the end of a cooking cycle or a timer cycle (with short breaks between) until I hit the end button. Also, the end button for the timer and the oven are different. This is both good and bad. It certainly avoids accidentally ending the cooking cycle when stopping a timer, but it is also very easy to accidentally think you have ended the timer after you press the normal end button, only to have it start chiming again 30 seconds later … - while the fit and finish and overall construction seem good, I did notice that the enormously long door has a bit of a sag whenever it is open. From the moment is is unlatched from the microwave, it sags about 1/8” throughout its swing arc. - speaking of the long door, again, because of the design aesthetic with the controls in the bottom of a full-width monolithic door, the door tends to be more likely to get in the way when opening and closing the microwave; the right side that covers where the controls would traditionally be on most microwaves represents an extra 6-8 inches of door length, which translates to a much larger swing radius. Thats a lot of things in the cons section. Even so, I don’t regret this purchase. I do think it’s a bit pricey, and quite frankly, there are not a lot of options in the market for an above-the-range convection microwave, so my hand was a bit forced here. I would have preferred a variable intensity microwave, and would have forgone my desire for a convection-capable unit if it were available, but alas, I couldn’t find one of those with an over-range install configuration. So, given the choices available in the market today, this fit the need, and the cons were definitely outweighed by the pros for us, so overall we are happy with the purchase and expect to be using this appliance for many years to come.
This review is from LG - 1.7 Cu. Ft. Convection Over-the-Range Smart Microwave with Sensor Cooking and Air Fry - Stainless Steel
I would recommend this to a friend - Pros mentioned:Design, Ease of use, Overall performance
Rated 4 out of 5 stars
Lg microwave air fryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this microwave and air fryer... comes with microwavable container and rack for air fryer... has a lot of options for different uses for heating up and cooking a variety of food... very nice design too and easy to install... highly recommended...
I would recommend this to a friend - Cons mentioned:Fingerprint resistance
Rated 5 out of 5 stars
Great Microwave, Relatively Easy to Install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave is fantastic. It does show fingerprints a bit, and in darker light, it is hard to see the buttons; however, I don't find it any harder than buttons on my old microwave which also didn't light up. The door opens up much wider than most (as usually on microwaves there is the key panel to the one side). This takes some getting used to, and I did have to duck a couple times when I lazily opened it the way I did with my previous microwave. It was relatively easy to mount. My friend and I mounted the microwave on our own, having never mounted a microwave before, and from start to finish it took us somewhere between an hour and an hour and a half. It has a ton of features, and I haven't used most of them, but from what I can tell, it is a great microwave.
This review is from LG - 1.7 Cu. Ft. Convection Over-the-Range Smart Microwave with Sensor Cooking and Air Fry - Stainless Steel
I would recommend this to a friend Rated 4 out of 5 stars
Great Multi-Purpose Microwave - Air Fry??
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My old GE Profile finally bit the dust after 15 years. As I was shopping for a new OTR microwave, I had narrowed it down to this model or another GE. When I compared the features side by side, the LG gave me a little more bang for my buck. Also, it was on sale, which made it a great value for the money. The unit was installed last week, and I am still getting used to it. However, I do have two negative comments. The first one is that I wished it came in black versus stainless steel black. Although the stainless steel black looks really nice, it is just a black film over the stainless steel. Therefore, one has to be very careful when cleaning. Two, the air fryer function. This is one of the main reasons I chose this model. However, I have found out that you can not set the air fryer for a particular temperature and time; you can only use one of the nine preset options. I did find a way to air fry my corn on the cob, but it was strictly by guesswork. I wish there were more information on how to use the air fryer for things other than the presets. On a positive note, I used the convection oven and made biscuits; they turned out great. Also, the light over the stove and the vent fan are fantastic. I look forward to using it more and more.
I would recommend this to a friend- Pros mentioned:Air fry, Design
Rated 5 out of 5 stars
LG Microwave
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My microwave decided to just quit working so I needed to buy a new one. There are so many options to choose from. If you can, go in store and look at the display models. I love LG products! This one had an air fryer built into it which was a bonus! I love that when the timer goes off, it does a cute little jingle to alert me. It was easy to install and I love the look of this microwave cause it looks so luxe. I spent alittle bit more than I needed for a microwave but it was worth it. If I'm going to invest in something, I don't want to settle for something I didn't really like because it was in my "price range". So far, it's working perfectly.
This review is from LG - 1.7 Cu. Ft. Convection Over-the-Range Smart Microwave with Sensor Cooking and Air Fry - Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
Improvement on the overall look of the kitchen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks good, overall easy to hang but very heavy. The performance of the microwave is very good however the air fryer is not up to par with separate air fryer products.
This review is from LG - 1.7 Cu. Ft. Convection Over-the-Range Smart Microwave with Sensor Cooking and Air Fry - Stainless Steel
I would recommend this to a friend - Pros mentioned:Air fry, Design, Ease of use
Rated 5 out of 5 stars
More than a microwave ...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice multi-feature oven. Very clean and sleek looking with no handle. Air fryer option is all presets so we end up using the combo setting which is air-fry/convection. Connects to the ThinQ app easily.
This review is from LG - 1.7 Cu. Ft. Convection Over-the-Range Smart Microwave with Sensor Cooking and Air Fry - Stainless Steel
I would recommend this to a friend - Pros mentioned:Ease of use, Overall performance
Rated 5 out of 5 stars
All-in-One Kitchen Cooking Appliance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This new Over-the-Range Microwave is exactly what we needed and more! It not only fits perfectly in where the old one is, it has a sleek, clean look that is flat all the way across and makes for easy cleaning. Additionally, it has the air fry option which opens so many doors for so many more uses of this all-in-one appliance.
This review is from LG - 1.7 Cu. Ft. Convection Over-the-Range Smart Microwave with Sensor Cooking and Air Fry - Stainless Steel
I would recommend this to a friend - Pros mentioned:Design
Rated 5 out of 5 stars
Nice Microwave
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave looks good and has many features. The handle is on the side and doesn't stick out on the front panel. This is important because microwaves with handles on the front often become loose with use. To get them tightened or replaced generally cost about 50% of a new unit.
This review is from LG - 1.7 Cu. Ft. Convection Over-the-Range Smart Microwave with Sensor Cooking and Air Fry - Stainless Steel
I would recommend this to a friend - Pros mentioned:Ease of use, Overall performance
Rated 5 out of 5 stars
My purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Oh baby let me tell you about this microwave it's a conventional oven a microwave and a air fry all in one this is one of the best purchases I ever made and I got rid of all that extra stuff off of my countertops because this microwave gets the job done I recommend this to anybody I love it
This review is from LG - 1.7 Cu. Ft. Convection Over-the-Range Smart Microwave with Sensor Cooking and Air Fry - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Unique Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We hesitated before replaced our over-the-range KitchenAid microwave with this LG - 1.7 Cu. Ft. Convection. So happy we did! Not only it looks wonderful, it's so quiet and powerful, not to mention all the functionalities. The unique product depth fits under the cabinet beautifully, the vent effectively covers the stove exhaust, and it provides a lot of cooking space. It has made cooking easier and fun. We did some research before we made the decision. It turned out that all the positive reviews were right!
This review is from LG - 1.7 Cu. Ft. Convection Over-the-Range Smart Microwave with Sensor Cooking and Air Fry - Stainless Steel
I would recommend this to a friend- Pros mentioned:Air fry, Convection
Rated 5 out of 5 stars
So far so good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First i have to say the installer for this unit from Tried and Tested (Jaelen) was excellent. He literally had my old unit removed and the new one installed within 25 minutes. Very professional. Sonfsr the init is terrific. The air fryer and convection oven are so nice to have and they cook food very well. French fries are delicious vis the air fryer. Tje buttons are responsive to the touch amd the inaide is more than adequate. My old microwave lasted 20 years. I doibt this will last as long but so far it is a positive purchase.
I would recommend this to a friend - Cons mentioned:Door
Rated 4 out of 5 stars
Decent Convection Microwave
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Same frame as the GE Convection Microwave it replaced using the same/similar mounting bracket which made installation easier especially since it was lagged into a brick wall and the old more robust bracket was compatible. Same basic pallet of controls and features as the older GE version with the omission of the rotary knob which made it easier to add or subtract a time from the running cycle in finer increments than 30 seconds. LED Lighting is brighter and makes it easier to see the contents inside while its running. Fan and vent system is similar though it has fewer speed options. Air Fry options are of limited value since they are crippled to just a few preset options or to those that match a limited number of compatible packaged items with labels that can be scanned with the smart phone application but no way to manually set times, etc. Large door with controls built into it is OK however now that I've lived with it just makes the door a cumbersome intruder into the kitchen requiring you to step back and give it more room to swing when you open it. Nice was that the turntable, pans, convection racks and filters from the 15 year old GE it replaced are identical matches and give me spares to use while the others are being cleaned after a spill, etc. Not nice was the lower power level and crippled air fry interface. Bottom line is its a Good but not Excellent replacement for the 15 year old GE it replaced.
This review is from LG - 1.7 Cu. Ft. Convection Over-the-Range Smart Microwave with Sensor Cooking and Air Fry - Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
So far we love it!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love the look of it and having the sit fryer feature is nice!
This review is from LG - 1.7 Cu. Ft. Convection Over-the-Range Smart Microwave with Sensor Cooking and Air Fry - Stainless Steel
I would recommend this to a friend - Pros mentioned:Air fry
Rated 5 out of 5 stars
Microwave/Air Fryer Convenience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this microwave due to the multifunction. The air fryer takes a little longer than a stand alone air fryer but does gets the food crispy. The microwave heats quickly. I haven’t used the conventional oven yet. If your kids use the microwave a lot they will need reminded that air fryer setting is different and that the inside gets REALY hot!
This review is from LG - 1.7 Cu. Ft. Convection Over-the-Range Smart Microwave with Sensor Cooking and Air Fry - Stainless Steel
I would recommend this to a friend - Pros mentioned:Air fry
Rated 4 out of 5 stars
Can't wait to learn to use all the functions
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far I am loving this. I have not cooked a lot of stuff yet. I did use the air fryer function for egg rolls, and it worked extremely well. Very nice-looking appliance. A bit louder than my last LG Convection Microwave, but I am getting used to it. I wish the vent function was stronger. My last LG really pulled air when I was cooking on the range. This one builds up a lot of condensation on the appliance due to the lack of the air being pulled. I do like that there is no handle, and instead has a side slot to open the door. No handle to get dirty. So far, so good, and would recommend to others. Regarding LG Products: In 2016 I replaced all appliances with top-of-the-line LG products. Nothing lasted. 2 fridge replacements, 6 repairs on the fridge, and had to buy a new one just recently. Dishwasher needed repair right after warranty period ended. Flat top glass range with double ovens, 3 replacements. Hope this lasts longer than my last LG Convection Microwave. My last one was bigger, had more features, and was extremely expensive. The first time I used the convection feature, the inside glowed red. Turns out the fan/motor needed to be replaced. Did not buy at Best Buy, and it was just out of warranty by the first time I used the convection feature. Only bought this item because I want to keep all my appliances one brand, and I have been staring into my old LG with the burnt insides for 6 years since the microwave still worked great. Hope this one item has been improved on, and will last longer than the others without needing repair right after the warranty is up.
This review is from LG - 1.7 Cu. Ft. Convection Over-the-Range Smart Microwave with Sensor Cooking and Air Fry - Stainless Steel
I would recommend this to a friendBrand response from LGAnswers
Posted .We're thrilled to hear you enjoyed your LG Microwave. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. Please get in touch with us if you have questions for us by sending us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000, and it we would be glad to help. ^Jolly
- Pros mentioned:Ease of use, Overall performance
Rated 5 out of 5 stars
Great microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice microwave. Quiet. Easy to use. Large enough to heat up, air fry and bake food. Modern looking.
This review is from LG - 1.7 Cu. Ft. Convection Over-the-Range Smart Microwave with Sensor Cooking and Air Fry - Stainless Steel
I would recommend this to a friend - Pros mentioned:Air fry, Design, Ease of use
Rated 5 out of 5 stars
GREAT UNIT!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use with the preset minute buttons. Looks great, many compliments. More powerful than our older unit. Air Fry is a new feature that will allow cooking items without grease.
This review is from LG - 1.7 Cu. Ft. Convection Over-the-Range Smart Microwave with Sensor Cooking and Air Fry - Stainless Steel
I would recommend this to a friend - Pros mentioned:Air fry, Convection, Ease of use
Rated 5 out of 5 stars
Microwave
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Looks good plus very easy to operate. Convection , air fryer and microwave .
This review is from LG - 1.7 Cu. Ft. Convection Over-the-Range Smart Microwave with Sensor Cooking and Air Fry - Stainless Steel
I would recommend this to a friend - Pros mentioned:Air fry, Convection
Rated 4 out of 5 stars
A good purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a pretty cool replacement for our old microwave. It looks really sharp. We wanted it all: convection/microwave/air fryer and we got it all in this unit. We have had no problems with the unit mechanically. The only reason I did not give this five stars is that the learning curve to figure this thing out is more than expected, at least for me.
I would recommend this to a friend




















