Customer Ratings & Reviews

This microwave looks very good, generally functions well, and has nice “smart” appliance features which are appreciated. My only (major) gripe with it is the vent function which (at least on my unit) seems rather ineffectual. Some smoke from cooking on a range below will be sucked into the vent when on at its highest setting, but not nearly enough to make a meaningful impact. Much of my reason for buying this model was for the vent function, so i am a bit disappointed.

I really like the versatility of this unit. I have baked bread in it using the convection baking. The sensor cooking works great too. Combi Cooking is nice. Softening, reheating, keep warm. Lots of features to consolidate appliances.

Love the style of my above the range Convection Oven, microwave, air fryer. I love the style and the Black Stainless Steel. Very classy!

I like this microwave, however, main reason I purchased it was the combo feature but the air fryer is definitely not as expected. My ninja is way faster and to a perfection. The fact that doesn’t specify it needs to be reheated before used is not true. And even reheating before cooking still takes longer.

This microwave is the worst , its door is to big its over complicated , it has a horrible chime. I paid a forturne for this I reall regret it. The air fryer takes forever,you have to preheat it. The glass plate gets stained very easily due to the air fryer and you can't get it off.The inside is stainless also very hard to clean .

So disappointed with this product and the installation, have total Tech coverage, I guess maybe the warranty part of it maybe worth having if anybody ever shows up for appointment to take care of the problem, after some no shows they sent a traveler, partially installed microwave above range, did a bad installation, contacted Best Buy, they made another appointment, this time uninstaller showed up, looked at the situation, seeing what had to be done, said it was a bad installation, called supervisor on the phone said would be back in two days with the parts to fix everything, again no call no show several times with appointments, called Best Buy told them to forget making me any more appointments I was done I had had enough. Microwave is a disappointment also. Have more appliances to buy, not sure if Best Buy would ever be my best bet again. Bought a washer dryer, above range microwave, need refrigerator, range,also, don't think I should buy anything more from them that I cannot install myself, or have installed by someone who can get the job done when it is supposed to get done, and done right. The Wi-Fi on the microwave is a joke, only thing it does is blast your phone every time it finished cooking something no matter where you are, all the special functions are limited to what they have programmed in the unit, sensor reheat has to have what you're reheating in there stupid list, sensor cook same thing, my 25-year-old microwave had sensor reheat you can put anything in it push sensor reheat and reheat it, with this stupid thing things have to be in their list, you are supposed to scan barcodes on product and the microwave will set itself up too the item, I haven't found an item yet that is listed, tells you that item is not listed so you can't use that option, air fry same way air fry what they have on there stupid list, that's it. Need to stop here getting irritated Oh ya, my pizza pan won't even fit in it

So far loving it. Not only looks good, also works perfectly, great choice.

Looks very sleek, not sure about bake and air fry, i need to learn how to use it.

The air fryer built in this product has the most poor quality. When you comparing the cooking time with other air fryer, not even close. Cooking takes more than ten (10) times slower than regular air fryer. Not recommended if you are serious about cooking.

I have not really used the air fry feature so thats my 4/5

So far so good. But the 3rd party installation left their trash behind. And had no manners in my home. Didn’t even introduce themselves

First time I used it. Cooked bdq ribs convection cover with foil when done noticed back of microwave. Looks like burnt pinholes

Love this microwave and air fryer... comes with microwavable container and rack for air fryer... has a lot of options for different uses for heating up and cooking a variety of food... very nice design too and easy to install... highly recommended...

Overall I am very pleased with this combination microwave and convection oven, with venting. Pros: - Microwave works great - Convection works well, but is a bit slow to come up to temperature - I have not used the air fry yet, but the fact that the air fry is effectively just using the convection on its highest temp setting if 550, I am betting it will be a bit lackluster in use given how long it tends to take for the convection oven to warm up to lower temps in my uses thus far. - Range venting works very well. It moves a lot of air and is not excessively loud. - interior size is generous given its multiple functions. It is larger in every dimension inside compared to the over-range Frigidaire microwave-only it replaced. - The fit and finish seem good. - install was reasonable/as expected. The templates were pretty useless though, and I just took measurements. It would have been nice if measurements had been provided rather than requiring me to measure either the template or the microwave…or both…as references… Cons: - The observation window is poorly sized and positioned. Because of the controls being spanned across the bottom of the door, the observation window is very short and sits quite high. So much that, in as standard over- range installed position, it is impossible for a person of short-to-average height to see inside. I am very tall so it isn’t an issue for me, but neither my wife nor daughter can see their food cooking inside the microwave. - The screen is abysmally tiny, requiring excessive scrolling if options when attempting to use any presets. It would be nice if they would have out in a somewhat more modern screen that could hold more than a single row of but a handful of characters at a time. - like our old microwave, this microwave finds it necessary to incessantly play the chime sounds at the end of a cooking cycle or a timer cycle (with short breaks between) until I hit the end button. Also, the end button for the timer and the oven are different. This is both good and bad. It certainly avoids accidentally ending the cooking cycle when stopping a timer, but it is also very easy to accidentally think you have ended the timer after you press the normal end button, only to have it start chiming again 30 seconds later … - while the fit and finish and overall construction seem good, I did notice that the enormously long door has a bit of a sag whenever it is open. From the moment is is unlatched from the microwave, it sags about 1/8” throughout its swing arc. - speaking of the long door, again, because of the design aesthetic with the controls in the bottom of a full-width monolithic door, the door tends to be more likely to get in the way when opening and closing the microwave; the right side that covers where the controls would traditionally be on most microwaves represents an extra 6-8 inches of door length, which translates to a much larger swing radius. Thats a lot of things in the cons section. Even so, I don’t regret this purchase. I do think it’s a bit pricey, and quite frankly, there are not a lot of options in the market for an above-the-range convection microwave, so my hand was a bit forced here. I would have preferred a variable intensity microwave, and would have forgone my desire for a convection-capable unit if it were available, but alas, I couldn’t find one of those with an over-range install configuration. So, given the choices available in the market today, this fit the need, and the cons were definitely outweighed by the pros for us, so overall we are happy with the purchase and expect to be using this appliance for many years to come.

This microwave looks good and has many features. The handle is on the side and doesn't stick out on the front panel. This is important because microwaves with handles on the front often become loose with use. To get them tightened or replaced generally cost about 50% of a new unit.

This new Over-the-Range Microwave is exactly what we needed and more! It not only fits perfectly in where the old one is, it has a sleek, clean look that is flat all the way across and makes for easy cleaning. Additionally, it has the air fry option which opens so many doors for so many more uses of this all-in-one appliance.

This microwave is fantastic. It does show fingerprints a bit, and in darker light, it is hard to see the buttons; however, I don't find it any harder than buttons on my old microwave which also didn't light up. The door opens up much wider than most (as usually on microwaves there is the key panel to the one side). This takes some getting used to, and I did have to duck a couple times when I lazily opened it the way I did with my previous microwave. It was relatively easy to mount. My friend and I mounted the microwave on our own, having never mounted a microwave before, and from start to finish it took us somewhere between an hour and an hour and a half. It has a ton of features, and I haven't used most of them, but from what I can tell, it is a great microwave.

Oh baby let me tell you about this microwave it's a conventional oven a microwave and a air fry all in one this is one of the best purchases I ever made and I got rid of all that extra stuff off of my countertops because this microwave gets the job done I recommend this to anybody I love it

Beautiful love all the great Features love that i can control alot of those features with the app and it works perfect.

This was easy to install in the place of our old microwave. We have used all of the functions: the microwave, the convection oven and the air frier and all work very well.