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Customer Ratings & Reviews

$629.99
Save $369.01
Comp. Value: $999.00

Customer reviews

Rating 4.5 out of 5 stars with 536 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers love the 1.7 Cu. Ft. Convection Over-the-Range Smart Microwave, especially its air frying and convection capabilities, ease of use, and overall performance. Many appreciate its design and array of features. Some customers have noted concerns regarding the microwave's power, door design, and the absence of a backlit control panel.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 536 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Nice product!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice microwave. Works great. Have had this for two years without any problems. Should have bought all LG appliances. My other three appliances (non- LG) I bought all have had problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Executive Services Installers of LG Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had installers, such as for our furnace, who had no idea what they were doing. The gentlemen from Executive Services (Bob & Dallas) were the absolute best. I will use them whenever possible on all appliance installations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave with air fry option.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like the microwave and it's many features. It does have a limit of 2 servings for the air fryer option which might be a limitation for some people, but there are only 2 of us.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Strong microwave Air fryer is weak compared to dedicated units Installation was not too difficult

    I would recommend this to a friend
  • Cons mentioned:
    Microwave power

    Rated 5 out of 5 stars

    LG microwave

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave does everything, it's awesome. The only negative (not really a negative) is that it seems to have less power than my old one. This isn't really a problem, just need to cook things a little longer. Overall, I really like it.

    I would recommend this to a friend
  • Pros mentioned:
    Air fry

    Rated 5 out of 5 stars

    Best Microwave

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been one of my favorites microwaves ever. It bakes, air fries and does the normal stuff. I love it.

    I would recommend this to a friend
  • Cons mentioned:
    Control panel, Microwave power

    Rated 2 out of 5 stars

    Weird controls and little microwave power

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didnt read all of the power details and am pretty disappointed on the ability to microwave. Its as puny of a microwave was possible. Takes much longer than expected to microwave anything. Its good at air fry and baking, gets it an extra star. However there isnt a manual temp and time entry as far as i can tell for air fry and other special features. You just have to guess something similar to the other food item your cooking. Meh it gets the job done but I expected a lot more.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thank you for sharing your experience with the LG Microwave (MHEC1737F) model. We appreciate your feedback and understand your concern about a product that doesn’t meet your expectations, especially regarding microwave performance. For microwave cooking, it’s important to consider that certain models may have different wattage levels, which can affect cooking times. We recommend using the presets as a guide, but if you’re looking for specific temperatures or times, it may require some experimentation to find the best settings for your needs.

      If you have any specific questions about using the air fry and baking features or need further assistance, please send us a private message on social media @LGUSSupport. Our team will be more than happy to help you optimize your cooking experience. We appreciate your patience and hope to assist you further. ^Juvy LG

  • Rated 5 out of 5 stars

    Excellent Microwave.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent microwave. Heats up the food evenly. Yes, I would recommend this microwave.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Makes me Look Like a Good Cook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is such a great product, makes me look like a good cook. There are so many features; I am still learning how to use it. The installers were the best; very efficient and very helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Air fry

    Rated 5 out of 5 stars

    What will LG think of next ??

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does sooooo many things it is amazing ! I no longer use my oven . I am practicing the air fryer brochure directions and expect a great result.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lg vs ge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best brand change we love it our kids love it best thing we swap it right before thanksgiving

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Multipurpose Microwave user friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent product. I love it. Very easy to use with a multipurpose use and very sleek

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Had higher hope

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great but the air fryer function isn’t great. I’d like more freedom to air fry at the temp and time I choose rather than preset functions.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Convection

    Rated 5 out of 5 stars

    Love this microwave :)

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very satisfied with this microwave. I have never had a microwave like this one. Its features makes our life easier, since it is a convection one. I love the "music" it has, to let you know your "food is ready". :)

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We appreciate you for being a part of the LG Family, feedback from our customers is our liquid gold. We value your opinions in order to continue to provide innovative technology and services that makes everyday a bit more convenient. Should you need us for any future issues or concerns reach out to us via Facebook or Twitter. Once there you may send us a private or direct message with your contact information and serial/model number of your unit so that we will be able to assist directly with back and forth conversation. We can also be reached by phone at (800) 243-0000 or @LGUSSupport. Thank you .~Tanisha LG

  • Pros mentioned:
    Air fry

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced 10 year old unit with this one and was pleased with the grilling and air fry functions. Also variable setting for fan and light is a plus. Recommend highly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Similar to a high end microwave/convection oven!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow! More than I imagined just like a $2500 devise

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Microwats

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Phenomenal! Very bright over the stove light, powerful fan! Warms/cooks food in seconds!

    I would recommend this to a friend
  • Pros mentioned:
    Air fry

    Rated 5 out of 5 stars

    Want light up the night.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with my LG Convection' the cooking, air frier and oven are great. The only thing thats a con is the only thing that lights on the front panel is the clock. Ihave to turn on the kitchen light to read the panel at night.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very powerful microwave. Easy to use, easy to clean.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Best Buy installation is horrible!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was horrible! They damaged the Microwave, did not install the exhaust fan properly! So it bring all the smoke inside instead of out side! Which I have it ready and all they had to do is Connect it! Called to complain but there is no one to response! The product itself works very good!

    I would recommend this to a friend