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Customer Ratings & Reviews

$649.99
Save $349.01
The comparable value is $999.00

Customer reviews

Rating 4.5 out of 5 stars with 570 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers value the product's excellent overall performance, particularly appreciating its air fry and convection capabilities, as well as its ease of use and appealing design. They also find its operation quiet and enjoy the various features it offers. However, some customers have noted concerns regarding the lack of a backlit control panel and challenges with installation. Minor issues include the door not always closing tightly, disappointing microwave power, and the tendency to show fingerprints.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 570 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, easy to install and excellent working, easy access to open.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Microwave. Works like expected. The steamer is great for hotdog buns

    I would recommend this to a friend
  • Pros mentioned:
    Convection

    Rated 4 out of 5 stars

    Great microwave, a bit loud

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new microwave/convection oven! The only negative feature for me is that it is rather noisy. I’m having a lot of fun with the convection oven settings.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this microwave. It is easy to operate. Have had it close to 2 years and no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Just what I was looking for

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this microwave for a month and so far I love it. I haven't noticed hot spots like it my old microwave and I love the sleek design.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Everything I'd hoped for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks beautiful and is so easy to use. I love all of the features that it has available.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's a microwave and it works

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been a few months since I installed this to replace my old Whirlpool microwave. It's fine - I like the (upgraded, at least compared to my old microwave) light and fan levels and the songs it sings when it finishes. My only complaint: The air frying doesn't seem to work that well and there doesn't seem to be a way to select "air fry" and just pick a time (you have to select the type of thing you're air frying?). Installation was fairly simple - drilled a new hole for the power cable. I was able to re-use the old microwave wall bracket, so that part was simple.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Functional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like all the features it has. I was able to get rid of my air fryer as it has the ability to air fry.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best microwave I have ever had, state of the art beyond my expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best Micro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic microwave air fryer. Large interior. Easy to learn. A lot of information on the door and inside. Saves counter top space with no need for a toaster oven. Looks great too.

    I would recommend this to a friend
  • Cons mentioned:
    Control panel, Microwave power

    Rated 2 out of 5 stars

    Weird controls and little microwave power

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didnt read all of the power details and am pretty disappointed on the ability to microwave. Its as puny of a microwave was possible. Takes much longer than expected to microwave anything. Its good at air fry and baking, gets it an extra star. However there isnt a manual temp and time entry as far as i can tell for air fry and other special features. You just have to guess something similar to the other food item your cooking. Meh it gets the job done but I expected a lot more.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thank you for sharing your experience with the LG Microwave (MHEC1737F) model. We appreciate your feedback and understand your concern about a product that doesn’t meet your expectations, especially regarding microwave performance. For microwave cooking, it’s important to consider that certain models may have different wattage levels, which can affect cooking times. We recommend using the presets as a guide, but if you’re looking for specific temperatures or times, it may require some experimentation to find the best settings for your needs.

      If you have any specific questions about using the air fry and baking features or need further assistance, please send us a private message on social media @LGUSSupport. Our team will be more than happy to help you optimize your cooking experience. We appreciate your patience and hope to assist you further. ^Juvy LG

  • Rated 5 out of 5 stars

    Executive Services Installers of LG Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had installers, such as for our furnace, who had no idea what they were doing. The gentlemen from Executive Services (Bob & Dallas) were the absolute best. I will use them whenever possible on all appliance installations.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Nice product!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice microwave. Works great. Have had this for two years without any problems. Should have bought all LG appliances. My other three appliances (non- LG) I bought all have had problems.

    I would recommend this to a friend
  • Pros mentioned:
    Air fry

    Rated 5 out of 5 stars

    Multi purpose appliance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great investment. It air fries and microwaves and bakes. I like that the handle is an indent in the side instead of a handle that can break off.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave is beautiful, works extremely good, easy to operate and I am very happy and content with the product, I advice everyone to get one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave Good power Multiverse Happy with purchase

    I would recommend this to a friend
  • Cons mentioned:
    Microwave power

    Rated 5 out of 5 stars

    LG microwave

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave does everything, it's awesome. The only negative (not really a negative) is that it seems to have less power than my old one. This isn't really a problem, just need to cook things a little longer. Overall, I really like it.

    I would recommend this to a friend
  • Pros mentioned:
    Air fry

    Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice microwave. Haven't used the air fryer yet but I am sure I will. My old one was a counter top so this has freed up a lot of space

    I would recommend this to a friend
  • Cons mentioned:
    Installation

    Rated 3 out of 5 stars

    Best Buy installation is horrible!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was horrible! They damaged the Microwave, did not install the exhaust fan properly! So it bring all the smoke inside instead of out side! Which I have it ready and all they had to do is Connect it! Called to complain but there is no one to response! The product itself works very good!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Smooth Operator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves it and so do I, it is a smooth operator.

    I would recommend this to a friend