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Customer Ratings & Reviews

$649.99
Save $349.01
The comparable value is $999.00

Customer reviews

Rating 4.5 out of 5 stars with 570 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers value the product's excellent overall performance, particularly appreciating its air fry and convection capabilities, as well as its ease of use and appealing design. They also find its operation quiet and enjoy the various features it offers. However, some customers have noted concerns regarding the lack of a backlit control panel and challenges with installation. Minor issues include the door not always closing tightly, disappointing microwave power, and the tendency to show fingerprints.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 570 reviews
  • Pros mentioned:
    Convection

    Rated 5 out of 5 stars

    Love this microwave :)

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very satisfied with this microwave. I have never had a microwave like this one. Its features makes our life easier, since it is a convection one. I love the "music" it has, to let you know your "food is ready". :)

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We appreciate you for being a part of the LG Family, feedback from our customers is our liquid gold. We value your opinions in order to continue to provide innovative technology and services that makes everyday a bit more convenient. Should you need us for any future issues or concerns reach out to us via Facebook or Twitter. Once there you may send us a private or direct message with your contact information and serial/model number of your unit so that we will be able to assist directly with back and forth conversation. We can also be reached by phone at (800) 243-0000 or @LGUSSupport. Thank you .~Tanisha LG

  • Rated 5 out of 5 stars

    Microwave with air fry option.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like the microwave and it's many features. It does have a limit of 2 servings for the air fryer option which might be a limitation for some people, but there are only 2 of us.

    I would recommend this to a friend
  • Pros mentioned:
    Air fry

    Rated 5 out of 5 stars

    Great Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave. Looks nice, cooks well. Air fry takes a bit more time than our countertop model, but works as well. Food comes out crispy. Has some nice features. We’ve only had it a week so long term durability is unknown.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Makes me Look Like a Good Cook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is such a great product, makes me look like a good cook. There are so many features; I am still learning how to use it. The installers were the best; very efficient and very helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Air fry

    Rated 5 out of 5 stars

    Want light up the night.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with my LG Convection' the cooking, air frier and oven are great. The only thing thats a con is the only thing that lights on the front panel is the clock. Ihave to turn on the kitchen light to read the panel at night.

    I would recommend this to a friend
  • Pros mentioned:
    Air fry

    Rated 5 out of 5 stars

    Bill

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. Air fryer addition was worth a little extra money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We are happy after two weeks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced 22yo appliance. Install easy-ish for two; easier with three. Wall vent hole compatible with old appl. New holes reqd for wall bracket and upper cabinet. More capacity, much better venting, controls different but easy to learn, less power with convection oven (950w microwave) but after relearning times/power works great. For us, "smart/quick" buttons are useless. Great under light.

    I would recommend this to a friend
  • Pros mentioned:
    Air fry

    Rated 5 out of 5 stars

    Awesome combo unit.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave! For being inconvenienced of having our microwave die, and our air fryer being rescaled like a month earlier, it was quiet convenient to find this gem where the microwave is also an air fryer! It works great and looks amazing, super happy with our purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Air fry

    Rated 5 out of 5 stars

    What will LG think of next ??

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does sooooo many things it is amazing ! I no longer use my oven . I am practicing the air fryer brochure directions and expect a great result.

    I would recommend this to a friend
  • Pros mentioned:
    Air fry

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced 10 year old unit with this one and was pleased with the grilling and air fry functions. Also variable setting for fan and light is a plus. Recommend highly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This LG microwave can do it all! Use this for roasting my meats and cooking casseroles. Especially in South Florida with the heat I don’t have to turn on my large oven this is perfect and heats up everything quickly and evenly.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Initially happy, but didn't even last a year.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased in September 2022, and were very happy with the look, performance, and functions. Unfortunately, last week, the buttons stopped working. Thankfully, its still under the MFR warranty. We contacted LG and they sent a service technician out within a few days. The diagnosis is that we need to a new door. Will provide an update to the review to let ya'll know how the repair goes. This is pretty upsetting given the cost of the microwave, but I guess we're lucky it happened before the warranty expired.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Air fry

    Rated 5 out of 5 stars

    Best Microwave

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been one of my favorites microwaves ever. It bakes, air fries and does the normal stuff. I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Convection Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This LG Microwave is great with all the bell and whistles and Wi-Fi Connection.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Convection oven

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, it’s lasting well and seems to be great quality

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Excellent Product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased an LG Convection OTR microwave/air-fry online from Best Buy and was very impressed by the service I received. The microwave is not only beautiful but also cooks food to perfection. I therefore give this microwave my highest rating and recommendation.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this new microwave! I would buy again. Great purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Mircowave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had for couple weeks, absolutely love it! All features work great. Love that it came with accessories the rack , pan & steamer was a bonus I did not expect.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We love to see this feedback! Welcome to the LG family. ^Jennifer LG

  • Pros mentioned:
    Air fry

    Rated 5 out of 5 stars

    New Tech Newbie

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having the air fryer option here! We have limited counter space, so this has helped tremendously. Just beginning to learn all the capabilities - hoping it will be a great addition when hosting family!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Microwave.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent microwave. Heats up the food evenly. Yes, I would recommend this microwave.

    I would recommend this to a friend