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Customer Ratings & Reviews

$649.99
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The comparable value is $999.00

Customer reviews

Rating 4.5 out of 5 stars with 561 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers love the 1.7 Cu. Ft. Convection Over-the-Range Smart Microwave, especially its air frying and convection capabilities, ease of use, and overall performance. Many appreciate its design and array of features. Some customers have noted concerns regarding the microwave's power, door design, and the absence of a backlit control panel.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 561 reviews
  • Rated 4 out of 5 stars

    The air fryer function does not crisp french fries

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave function works great. The air fryer function does not crisp french fries like a standard air fryer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    should have listen to the reviews

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    disappointed in the air fryer function. takes longer to cook than a regular air fryer

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    LG Over-range microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with microwave. Only wish display would light up so you can see at night

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love all the features this microwave has to offer. Wish the air fryer was more temperature based to set than choosing the food. Have had for about 1-2 months now. No problems so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    None

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent easy to use always shiny and bright inside

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    micro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    microwave works great so far haven't used the air fry yet like all the features so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek and clean looking

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the microwave it’s sleek it’s clean looking. The only thing that I wish was a little difference is you do not have much of a window to look inside. I am short so I either have to jump or stand on the stool. Other than that, I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our new LG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really like to use this microwave unit. The display is clear and we haven't had a minutes trouble with it since the purchase. Would definitely recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent!!! Wife loves it. Kids love it even more.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ari fryer not good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Air fryer not good need more time than usual to fry in my ninja air fryer

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Badiya. Thank you for reaching out, and we understand the importance of having your LG Microwave (MHEC1737F) model deliver the air‑frying performance you’re expecting. To ensure you are achieving the best results with the Air Fry feature, please verify that you are using the provided Air Fry tray and placing it on the higher rack position as specified in the manual. Unlike a dedicated countertop air fryer, this unit uses a large oven cavity; therefore, preheating the microwave for a few minutes or ensuring that food is not overcrowded on the tray will help the hot air circulate more effectively, leading to crisper and faster results. For more guidance, visit https://www.lg.com/us/support/product/lg-MHEC1737F.BRSELGA and check out page 33 for air fry mode feature. We’d be glad to take a closer look into this for you. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com. We're here to help. ^Juvy LG

  • Rated 5 out of 5 stars

    Lots of functionality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been pleased with our new microwave. We have just scratched the surface learning all the included functions. We have used several of the pre-programs. We have successfully used the steam function. Functions left to explore, air fryer, convection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Convection over the range

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definity worth purchasing. there is nothing I don't like about it. Works great, light is bright, heats food to perfection, and thaws meat. Haven't really used the convection oven yet. The sales lady was fantastic!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device. Easy app connection. Have yet to try scan to cook could use a few more suppliers in the list

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Microwave.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great oven. So far all the options and quick cook options have been useful. It was backordered for a while for a good reason and worth the wait.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Flawed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In less than a month from installation, we have a close door code. It is now a tomer, clock, fan and night light. Airfry is slower than traditional airfryers.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there. Thank you for sharing your experience with us regarding your LG Convection Over-the-Range Microwave. We understand your inquiry regarding the "close door" error code you are encountering and your observations regarding the Air Fry feature's speed. We want to ensure your unit is working properly.
      https://www.bestbuy.com/product/lg-1-7-cu-ft-convection-over-the-range-microwave-with-sensor-cooking-and-air-fry-stainless-steel/J7G56535PF
      For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. We appreciate your patience. —Renzo LG

  • Rated 5 out of 5 stars

    Awsome to work with

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So very helpful and were very patient with ordering the appliances we bought awsome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More than a microwave!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave with a variety of features and settings. Quiet operation. Easy install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Sales person was very knowledgeable. Great installation

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything the description said it would be. Not impressed wih the airfyer. Takes long time for most foods and can't control the temperature. Only has seversl preset selections for airfyer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value for the style and performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pay for the installation. I didn't. It's so awkward to do alone. Love the microwave though. Looks great, functions great, vent fan is powerful enough to pull the range smoke/steam out.

    I would recommend this to a friend