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Customer Ratings & Reviews

Your price for this item is $629.99
The comparable value price is $999.00

Customer reviews

Rating 4.5 out of 5 stars with 524 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers find value in the air fry and convection capabilities of this 1.7 Cu. Ft. Convection Over-the-Range Microwave, frequently praising its ease of use and attractive design. While some users noted the large door size and installation challenges, many highlighted the microwave's excellent performance and quiet operation. Positive feedback also focused on the appliance's numerous features and quick heating times.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 524 reviews
  • Rated 5 out of 5 stars

    Recommended simple to use works well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the airfryer feature. Has simple shortcut features. Also the fan works terrific we have connected to the outside. Works very well no complaints. Even like this nice salad gives when it’s finished warming something up. Very simple to use and not the very noisy at all.

    I would recommend this to a friend
  • Pros mentioned:
    Air fry
    Cons mentioned:
    Control panel

    Rated 4 out of 5 stars

    Nice Microwave

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I updated all my kitchen appliances with LG and couldn't be happier. The microwave performs well, has many features like air frying, steaming, etc. My only criticism is the lack of light on the control panel. Unless you gave a bright kitchen light, it's hard to see the panel. They should have added a backlight.

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Roxann. Thank you for your message about your LG microwave. We're thrilled to hear that you're enjoying your LG kitchen appliances! It's great to know that the microwave is performing well and has a range of useful features like air frying and steaming. We appreciate your feedback regarding the lack of light on the control panel. We understand how important visibility is when using appliances, especially in dimly lit kitchens. Your suggestion of adding a backlight to the panel is valuable, and we will make sure to pass it along to our team for consideration in future product enhancements. If you have any further questions or need assistance, please feel free to reach out to us on Facebook or Twitter through @LGUSSupport. We're here to help and ensure your continued satisfaction with our products. Thank you for choosing LG, and we look forward to serving you in the future! ^Dan LG

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works Well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase to replace a broken microwave convection oven in our RV. So far so good install was easy and works beautifully. The only thing I would suggest is making the panel selections light up across the bottom instead of having them blacked out.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Availability experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this convection/microwave online with a store pickup date of 2 weeks. The day afterwards I received an email stating my order was delayed and it would now be a month before it was expected at the store. This wasn’t acceptable because I didn’t have assistance to install it with the delay. I contacted customer service and after 2 calls the representative put an expedite on it and I actually was ready for pickup earlier than originally quoted. However, I didn’t receive an updates, which would have been nice to take my worry off this large purchase. Nice product and fair price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Combo oven

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very excited about this combo oven…air fryer, convection and microwave. Love the Instant touch start controls. Very sharp looking…now I need to get matching fridge, dishwasher and oven.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    If you look for one - get it!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been looking to consolidate the microwave with my air fryer and I found it ! Beautiful design, and great build . I know it’s not cheap but it is worth every penny!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well, I am also very pleased with the fact that you can set the light to come on at a certain hours a night and turn it off automatically at a certain hour.

    I would recommend this to a friend
  • Cons mentioned:
    Fingerprint resistance

    Rated 4 out of 5 stars

    Functional, Pretty, NOT Print Proof

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this microwave for a month or so now. The microwave heats great, no issues there. We like the easy preset buttons. I’ve used the air fryer function and it works but I wasn’t able to obtain the crisping that I get from my counter top air fryer. The “print proof” claim is a joke, it shows every finger print, smudge, etc. The door extends the length of the microwave so you’ll need full space to open it.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Microwave power

    Rated 4 out of 5 stars

    LG combo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we like this oven, microwave cooks a little slower than our last one, it has a 900 watt output. It also has a convection oven and air fryer

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    BUY WITH CONFIDENCE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love my new MW Airfryer is amazing So quiet and stylish

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent Excellent Excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service, excellent installation, fantastic microwave/convection oven/air fryer, it just doesn’t get any better than this superior product supported by superior customer service.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Happy microwaving

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this microwave. I think it's very easy to use, cooks well, and looks very good in our kitchen. Haven't explored the air fry and convection cooking options yet, but nice options to have. My wife is about 5' 7" and has trouble seeing in the microwave with the door closed because the viewing glass is restricted to a fairly small area. Not an issue for me at 6'. The buttons on the bottom of the door were a bit odd at first, but I like the placement now that I'm used to it. At night, if there isn't much ambient light in the kitchen, the buttons are almost impossible to read or use by touch since they are as smooth as the glass. It would be nice if they were backlit, but I'm getting better at finding what I need without turning the lights on. Installation was very easy and two of us had it installed easily in under an hour.

    I would recommend this to a friend
  • Pros mentioned:
    Air fry

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE this microwave and I’m glad I didn’t skip on the air fryer option. Food heats quickly and evenly. The unit was considerably heavier than my last, so installation was a two-person job - Simple nonetheless! No regrets with this purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG - 1.7 Cu. Ft. Convection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quite happy with this unit. Fit exactly perfect into the old spot. LG kept all connection points the same making it truly plug and play. The listed cabinet measurements were spot on. Still experimenting with the convection and air fry options. These definitely were not available on the old unit.

    I would recommend this to a friend
  • Pros mentioned:
    Air fry, Convection

    Rated 5 out of 5 stars

    So far it’s good!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it’s a nice all in one microwave. Still getting use to the functions, with so many options. Haven’t tried many of the features. The air fryer works good, but it’s limited on the number system, you have to play around with the feature for foods to cook right. The convection oven works good so far.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    LG Microwave

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek design, looks great above my LG stove. Love all the features on it. Easy to use.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hi Char58! #LifesGood when your microwave has a modern, sleek design and you love all the features it has to offer! Should you ever need support, don't hesitate to contact us on Facebook (@LGUSA) or Twitter(@LGUSSupport). ^Chris LG

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best microwave/convection/air fryer oven

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to replace our 18 year old GE microwave and decided to take advantage of improvements in the technology of 2025. This LG does everything except clean itself. We would recommend this model without hesitation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice LG microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we like LG products and our previous LG microwave lasted less than six years. The new microwave has multiple automatic functions for cooking which is very helpful. We like the appearance and cooking with it is good. It also is a convection oven.

    I would recommend this to a friend
  • Cons mentioned:
    Cooking time, Microwave power

    Rated 2 out of 5 stars

    Very Disappointed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the MHEC1737F and, unfortunately, I'm quite disappointed given the hefty price tag. While the automated defrost option works well and is convenient, the overall performance of the microwave leaves much to be desired. One of my main issues is that the microwave seems less powerful than other models I've used in the past. Cooking times are longer than expected, which is frustrating. My biggest complaint, however, is the air fryer feature. I tried cooking several slices of bacon, and it took over 20 minutes to finish. In comparison, a stovetop air fryer would have done the same job in less than 10 minutes, which I find unacceptable for a device marketed with such capabilities. I haven't yet tried the convection baking feature, but based on my experience so far, I am not optimistic. Overall, I regret my purchase and would not recommend this model to others looking for a reliable microwave with effective air frying abilities.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Joanne. Thank you for sharing your experience with the LG Microwave (MHEC1737F) model. We understand your concern, especially with the performance of the air fryer feature and cooking times not meeting your expectations. We strive to provide high-quality products that exceed our customer's needs and expectations.

      For the longer cooking times, we recommend checking that the microwave is set to the correct power level for the task at hand. Sometimes, adjusting the power setting can improve cooking efficiency. If you haven't already, consider using the convection bake feature as a complement to air frying for better results with certain foods like bacon.

      If it continues to be an issue, please send us a private message on social media @LGUSSupport, and our team will be happy to assist you further, whether it’s troubleshooting or exploring your options.

      We appreciate your feedback and are here to help ensure your satisfaction. ^Juvy LG

  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has loads of features still learning. So far works beautifully. We love the streamline look and the soft chime when the cycle is complete. Wife loves the 30 second push cycle with instant start. Also love the fact that it comes with a complete printed instruction manual.

    I would recommend this to a friend