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Customer Ratings & Reviews

$248.11
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Customer reviews

Rating 4.5 out of 5 stars with 528 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 528 reviews
  • Rated 5 out of 5 stars

    Great product great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this microwave as an open box item. For the price it was a great deal. It has alot of room and the defrost feature is amazing. When heating up food its doing it evenly. LG makes great products that last. Very happy with our purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    It’s a standard microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good, looks good. Nothing fancy but it does what we need it to. The stainless is print proof but the rest of it is not. Good luck keeping the black parts clean and smudge free.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Lg microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 2nd purchase of this model Ive made this year. Bought one a few months ago and loved it so o bought another for our winter home

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love the micro!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the microwave, it works great and doesn't show up the dirt!!!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Size

    Rated 5 out of 5 stars

    stylish

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    stylish clean and perfect. the right size and color

    I would recommend this to a friend
  • Pros mentioned:
    Design, Size

    Rated 4 out of 5 stars

    Microwave

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave love the look of the microwave Perfect fit

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great until it wasn't: Best Buy= 1, LG= 0

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My microwave was doing great up until it failed while using the fan on high while boiling a chicken on the stove top underneath - the steam killed it. But here's the kicker, it was only about 9 months old. This happened to our previous LG microwave as well and it was about 4 years old. Shame on me for buying another LG. They sure don't make em like they used to. This has a design flaw that allows steam-moisture into the circuitry causing it to short out. Not a huge issue because it's still under the 1 year factory warrantee right? WRONG? LG's customer service and warranty department SUCK! I tried for 3 months to either have it repaired or replaced and it never happened. LG's contracted service provider Sears, in our area SUCKED! and communications were horrible and they wasted countless hours of my time on the phone and waiting for service techs to show up. all while trying to allow them to honor their warranty but they never pulled through. I still have a fan motor and circuit board spare parts in my garage because Sears never showed up to fix it even though we had countless appointment scheduled. ZERO stars for them However the good news is Best Buy ROCKS! after the 1 year warranty expired, my Best Buy extended warranty kicked in, and no joke within only a few days I had a new replacement microwave arrive at my house and they took away my old broken one. 5 stars for Best Buy being the Hero! I won't be buying LG again.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there, ChrisE. Thank you for sharing your experience with us. We understand your inquiry regarding the performance and warranty service for your LG 1.7 Cu. Ft. Over-The-Range Microwave. Your feedback regarding the moisture and service experience is important, and we'd like to assist you further.
      https://www.bestbuy.com/product/lg-1-7-cu-ft-over-the-range-microwave-with-sensor-cook-and-easyclean-stainless-steel/J7G5658XFV
      For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com, and our team will be more than happy to assist you. —Renzo LG

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great replacement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Silent, easy to install and highly efficient, this oven is simple to use and looks nice in my kitchen

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    High quality & budget friendly range microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great range microwave!!! Easy to use! Has a really good stove light and vent!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Modern sleek finish

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clasic. Clean modern design. Very easy to install. Great price. Only down side is keeping it streek free.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave looks nice and is quiet when running. It heats very well.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Great Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the design and works great! And we bought it for a great price!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Very Satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Sleek appearance. Easy to clean. Heats well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great microwave for a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well and fits properly. Warms the food up evenly and looks great in the kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s a hit!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Microwave! Installs easy enough! Looks great with matching range! Works as it should! Good price! It’s a hit for me!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Affordable Microwave.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave replacement. It is the newer version of the microwave I already had. It was an easy swap and looks great. It still matches some of my older appliances I didnt need to replace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    happy with my purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my old LG microwave to this and I'm happy with my purchased. Great features with reasonable price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great microwave and extractor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really good i just install the ducts xtractor and fells extraxt amazing i recomend it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent microwave, value for money!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fairly decent microwave, has all of the everyday functions, interiors are easy to clean, a decent buy for the price. Will come back and provide more updates in a few months.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Buyer no but

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent works very well without problems and well made. I

    I would recommend this to a friend