Customer Ratings & Reviews

It was quite a journey to get this microwave. There wee damaged products and product unavailability. It took six weeks to get this appliance. Now we have it, the instillation was amazing and professional. The microwave works great. Thanks, Best Buy.

Worst microwave. Turntable plate is too large. Scrapes inside microwave door. Extremely loud. Sound like a jet motor. Buttons are very hard to press. Best Buy installation terrible, incorrectly installed and left a huge mess. Arrived after the noon to 8pm window and took 15 minutes to remove old MW and install new one. Although brand new, Best Buy Total Tech support is horrible. They would not replace bad microwave although brand new. LG had to correct installer’s sloppy work. Product disappointing. Best Buy Service appalling

Can't say how it will be over the long hall but installed easily and has worked just fine for the past 3 months.

Works fine. Issue is simple use of the time cooking. Wanted it to be like my OLD microwave where just holding the button sets the timed setting. Not with this one. Have to actually set time ... the idea of hitting the 30 second add to get to the time is a bit old style. But all in all is nice unit and works just fine. A minor inconvenience but it does disappoint.

We bought this microwave online when the previous one died on us. Also to match the LG SS range, and was only one in stock at the time. Should have waited and gone shopping. Biggest complaint is the keypad. Very hard to see and hard to press numbers. Don't like the black interior

Once I get it installed I will give a better review, looks good, but we honestly don't use a microwave too much. Didn't have one for two years, so getting

Well, its a microwave and it works well! It cooks food about as evenely as what you can expect of a microwave. The 2 speed fan is relatively quiet and moves a lot of air, and the LED light underneath is nice and bright. The control panel is easy to use and well designed.

Very pleased with this purchase. Overall good Microwave.

LG is amazing!!! This microwave oven is great. Much better than our old Frigidaire that stopped working. It looks amazing in our house. Love it. And it was a open box product.

I like this unit, it looks nice and so far it is working well

Key board display hard to read in dark room. Needs a lighted display.

Very nice product. it looks great and does the job it is supposed to do.

I purchased this microwave to replace a 13 year old unit. This LG had the clean, simple lines and basic features I wanted. However I returned it only because I decided to install an OTR vent hood which gives the kitchen a higher end look.

I read the reviews and decided this was a good deal. I should have known how easily the black stainless LG appliances scratch because I have the fridge, but even just taking it out of the box, it got a little scratch on the front. And you have to push on the buttons unreasonably hard...it’s really weird. But, it heats my food, so I guess it’s doing it’s job.

Good quality nice quick and easy to clean matches my other LG appliances

This product was not only a great purchase, but installed exactly as recommended and stated. It operates perfectly and would certainly recommend it to other clients or customers.

Love it! This was a replacement for our original microwave, same LG model & size. Didn't even consider another brand.

Great price. Nice microwave. Easy to use. Getting used to cleaning stainless but wipes up nicely.

As a microwave/vent it works fine. I am disappointed that there is no way to light the keypad. All of my previous microwaves lit up when touched, making it easy to read even in low light. I assumed all microwaves worked like that and did not checkbon thecfeature. Had i done so, it would have been a deal breaker.

Great options for the price. The middle rack definitely comes in handy during the holidays