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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1200 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.3 out of 5 stars

  • Cook Settings

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers enjoy the 1.8 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and EasyClean for its overall performance, ease of use, and sleek design. Many appreciate its features, convenient size, and ample interior capacity. However, some customers have noted concerns about button responsiveness, noise levels, and light brightness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 1,200 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Solid Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the lower end microwave and works fine.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    LG microwave scam

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The control pad button require excessive pressure to operate. The clock/timer display started blinking a few months after we bought it. Manufacturer came out and replaced the display and now it is doing the same thing. Best Buy geek squad says we have to pay to un-install it and give it to them for 8 weeks to have it fixed. Never buying LG trash or dealing with geeks squads fake warranty service ever again. You just lost a customer.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, John. Thank you for sharing your experience with the LG Microwave (LMV1831ST) model. We understand your concern about dealing with persistent issues, especially when they impact the convenience of your appliance. We strive to provide reliable, high-quality products and ensure a smooth and seamless experience. In the meantime, we recommend checking for any visible obstructions or debris affecting the buttons. For additional information, visit https://www.lg.com/us/support/help-library/lg-microwave-troubleshooting-the-keypad-not-responding--1429739856887. For more help, please reach out to us on social media @LGUSSupport. Our team will work with you to explore possible solutions, including arranging a more convenient service visit. ^Juvy LG

  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Exactly what we were looking for.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. It was exactly what we were looking for. Nice features

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very nice microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoy using this over the range microwave. Great price too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Meets all expectations!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cooks food evenly and thoroughly. The controls are easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Replaced an existing microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice upgrade from my old over the range microwave,

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent OTR microwave.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, a good variety of settings, works very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service from Best Buy online.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Other stores were showing a backorder of over a month. I ordered from Best Buy and was promised delivery in 5 days. It arrived in 3. No problems with purchase or shipping. It arrived in perfect condition, my husband installed and we've been using for a month now. Microwave itself is good. Has a timer and vents out the top.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love the sleek design and functionality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reheat, Melt, Soften options are wonderful for kids and a busy family.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Looks good and works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Looks great in the new kitchen and it works great!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek & modern looking microwave. Works great and would buy another.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    We love our new microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New microwave is very nice and easy to use, Price was good too!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had no problem installing and have had no issues

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable, easy to se, overall very good. I would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    great microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    takes care of guess work. it is good size and great buy

    I would recommend this to a friend
  • Cons mentioned:
    Button responsiveness

    Rated 3 out of 5 stars

    Good oven but buttons hard to press

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performance is good. Keypad membrane is difficult to use, requires a solid, definite push to register.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great microwave superb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommend to a friend love it it is a perfect microwave

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    smile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is excellent. The only thing I was not prior to purchasing this item was it is dark gray color inside. If you guys are okay with it, go for it.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level
    Best Buy Employee

    Rated 2 out of 5 stars

    LG microwave

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    Best Buy Employee
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave is...fine. The beeps are SUPER LOUD and I can't figure out how to turn them off/down. And the clock display panel flickers which started about 2 months after install. Would not recommend because of this.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We can only imagine how frustrated you must be that you have only had your LG Over-the-Range Microwave for several months. We would like to delve a little deeper into your issues and find a solution. So, please direct message our LG Social Media team on Facebook or Twitter using the hashtag @LGUSSupport and include the model and serial numbers of the microwave. We are eager to help you! ~Rita LG

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very good microwave and it looks very nice. LG is the best.

    I would recommend this to a friend