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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 551 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Cook Settings

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 551 reviews
  • Rated 4 out of 5 stars

    Great support

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good customer service when dealing with damaged merchandise.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Does what is expected.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit is VERY powerful - much more so than the top rated Samsung we replaced. It does all we expected but doesnt stand out as exceptional.

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there, James. Thank you for sharing your experience with us. We understand that the LG 1.8 Cu. Ft. Over-the-Range Smart Microwave met your expectations regarding its powerful performance. Your feedback is important to us.
      https://www.bestbuy.com/product/lg-1-8-cu-ft-over-the-range-smart-microwave-with-sensor-cooking-and-easyclean-stainless-steel/J7G56535G6
      For further assistance and any specific concerns you may have, please contact us on [email protected]. We appreciate your patience. —Renzo LG

  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to operate and cooks food evenly. I would recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heats food much better than the microwave it replaced

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great microwave definitely would recommend, to friends and family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is love.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer LG products they did not disappoint me either stylish drsign and performance are excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great at about 3 weeks

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation went fast and smoothly. Microwave works as promised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave, so much better than the one we had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great OTS microwave. Easy control panel. Heats great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kevin Simmons

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing in home service. Associates were very respectful and did an amazing job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All microwaves are apparently not created equal!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works faster than any microwave I’ve ever owned. Food heats up so quickly and evenly. I love it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great looking microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how modern looking It is, works awesome and matches our other kitchen accessories.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied BEST BUY CUSTOMER

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great reliable service. Im very happy with my new microwave.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, good shopping experience, good delivery experience.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Il like the flush mount appearance and the unique cooking features.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost perfect. I thought I would be able to start and stop the microwave through the app but it does not have that option

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade from my other lg microwave. This one has a timer on it as well as rapid cook.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good looking microwave for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great microwave for the price. Hopefully it last as long as my last microwave.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this product as open box really clean and made the kitchen look a lot cleaner

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lg microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it took a while to get it but love the product

    I would recommend this to a friend
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