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  • I - - 1 - o 83 Fa Temp -a Cer Mode Tiner ian Speed -- 1 - - 1 d LG L LG
  • Maximum Cooling and Heating
  • Modern Design
  • User Friendly Panel and Remote Control - Temp - Cool - Clean Filter - E/Saver - Fan - Heat Timer - F1 Low - F2 High - Fillwr Reset - Temp - Fan Speed - Timer - Mode - Fan Mode - Timer Speed - Auto Swing LG
  • Removable, Washable Filter Check Filter Light
  • Alt View 3. LG - 1,000 Sq. Ft. 18,000 BTU 230V Window Air Conditioner with Supplemental Heat Function - White.
  • Alt View 5. LG - 1,000 Sq. Ft. 18,000 BTU 230V Window Air Conditioner with Supplemental Heat Function - White.
  • Alt View 6. LG - 1,000 Sq. Ft. 18,000 BTU 230V Window Air Conditioner with Supplemental Heat Function - White.
  • Alt View 7. LG - 1,000 Sq. Ft. 18,000 BTU 230V Window Air Conditioner with Supplemental Heat Function - White.
  • Power Temp Fan Speed Timer Mode LG
  • Alt View 9. LG - 1,000 Sq. Ft. 18,000 BTU 230V Window Air Conditioner with Supplemental Heat Function - White.
  • Alt View 11. LG - 1,000 Sq. Ft. 18,000 BTU 230V Window Air Conditioner with Supplemental Heat Function - White.
  • Alt View 12. LG - 18,000 BTU 230V Window-Mounted Air Conditioner with 12,000 BTU Supplemental Heat Function - White.
  • Alt View 13. LG - 18,000 BTU 230V Window-Mounted Air Conditioner with 12,000 BTU Supplemental Heat Function - White.
  • Alt View 14. LG - 18,000 BTU 230V Window-Mounted Air Conditioner with 12,000 BTU Supplemental Heat Function - White.
  • Alt View 15. LG - 18,000 BTU 230V Window-Mounted Air Conditioner with 12,000 BTU Supplemental Heat Function - White.
  • Alt View 16. LG - 18,000 BTU 230V Window-Mounted Air Conditioner with 12,000 BTU Supplemental Heat Function - White.
  • User Friendly Panel and Remote Control for Air Conditioner and Heater. Features include a temperature control panel, a cool clean filter, energy saver, fan, heat timer, and fan speed timer. The remote control allows for easy adjustment of settings, including fan mode, timer mode, and timer speed. The LG brand is known for its quality and reliability.
  • Modern Design 13-13-13

LG - 1,000 Sq. Ft. 18,000 BTU 230V Window Air Conditioner with Supplemental Heat Function - White

Model:
LW1823HR
SKU:
6554570
Highly rated by customers for:
$759.99

Customer reviews

Rating 4.3 out of 5 stars with 17 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are satisfied with the cooling performance of this product, as users report that it functions very effectively. However, some individuals have noted that the unit can be a bit loud during operation. Overall, the device is praised for its primary cooling capabilities despite the noise level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-17 of 17 reviews

  • Disappointing Customer Service Experience

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased an AC unit from Best Buy that arrived with a broken fan blade, which was discovered during professional installation. As a result, I paid $200 for the initial installation and had to pay another $200 to install the replacement unit. Throughout the process, I received conflicting information from customer service regarding pickup, replacement, and compensation. Despite being assured that compensation would be provided, I was later informed that no compensation was available. To make matters worse, the replacement AC was delivered four steps below my house and left in the rain instead of being placed on my covered porch. While defects can happen, the inconsistent communication, broken commitments, and poor handling of the situation made this a very disappointing customer service experience.

    No, I would not recommend this to a friend

  • Air condition

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best thing that I buy this year thank you very much

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance
    Cons mentioned:
    Noise level

    A/C HEATER WINDOW UNIT

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a little loud but works great. Easy to operate.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Cools and heats great! A bit noisy when cooling.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is not packaged well enough to prevent from damage during shipping. It also weighs over 130 pounds and is very large and cumbersome. The first 2 units ordered arrived damaged. Finally, the 3rd unit arrived with no damages. The front flap with filter attachment rattles and is very loud when the condenser is running.

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there. Thank you for sharing your experience with us. We understand that your LG - 18,000 BTU 230V Window-Mounted Air Conditioner with Supplemental Heat Function is cooling and heating well, but you have experienced a rattling noise during operation.
      https://www.bestbuy.com/product/lg-18000-btu-230v-window-mounted-air-conditioner-with-12000-btu-supplemental-heat-function-white/J7G5655ZPF
      We understand your inquiry and recommend ensuring the front grille and filter are fully seated and snapped into place, as a secure fit can often eliminate vibrations while the condenser is running. For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com, and our team will be more than happy to assist you. —Renzo LG

  • Pros mentioned:
    Cooling performance

    LG a/c 18000 BTU

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Air conditioner is coming up on 6 months of continuous use and operates well. So far so good and will be curious to see it's lasting power.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance

    Ac and heat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and ac both work very well even the fan on this was powerful

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance

    Works really good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is working great for the space that I have ( 250 sq feet ) and even though it is in a trailer which has bad insulation it still cools great.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance

    Great window unit!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this unit! It gives off the perfect amount of heat and air for a 500 sq feet room! It’s very heavy but not too difficult to install!

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance

    Nice unit for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It serves our needs, and cools are mobile home living room and kitchen and dining room nicely.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance

    Must buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy we went with this AC! We live in Texas so a well working AC is a must and this exceeded our expectations. I love that it has a heater, so that way when it’s not quite cold enough to start a fire, we can stay warm without using other heaters

    I would recommend this to a friend

  • defective unit

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sent a damaged machine. makes too much noise even after proper install

    No, I would not recommend this to a friend

  • A/C unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service well described A/C unit

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance

    Fantastic

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a/c heat combo window unit works great. Really enjoy it comes with remote control.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good unit. It is a bit on the loud side but not to bad.

    I would recommend this to a friend

  • Ac unit

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my choice love the price for what i got it. Just love it.

    I would recommend this to a friend

  • Ac

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very easyto installed and comfortable to use as an heat and cool

    I would recommend this to a friend

  • Best buy awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product was delivered efficiently salesmen jeff and keith from brighton store was great

    I would recommend this to a friend
Page 1, Showing 1-17 of 17 reviews
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