Customer Ratings & Reviews

Works like a charm! We installed on our wall and love it so far. Plus it’s smart home enabled so we can ask Alexa to change what we need when we don’t feel like using the remote. Truly a great product - cools the house down and everything

Works very well, quiet as described. This is more of a permanent ac to attach to the window frame. Easy to install

Bought this unit after much research thru consumer reports and online blogs. It is MUCH quieter than the other window units I have owned. The fan is actually very efficient and powerful. Even on low fan speed, it can easily cool a large room, or in my case, most of my house (have a smaller one for the computer room on the other end of my home). The installation takes some effort, but if you follow instructions, you can get it done in a couple of hours. I have NO regrets with my purchase. And as a bonus, it's smart. You can set it up to integrate with the LG ThinQ app and Alexa (though I do not use the Alexa integration, yet). The setup can be tricky, so you have to read carefully and follow directions, but once it is done, you can remotely check indoor temps, turn on your AC, or even schedule run times with your smartphone! I whole heartedly would recommend and buy again. LG makes some great appliances!

It's a good product for the price; I've been using it for several days, it's quiet and cools quite well.

I had a 12000 btu GE ac but it always gave an error so I decided to upgrade to LG window unit because I heard many good things about their AC units. I am glad I bought this unit. It's quiet and literally cools off not only the living room but most of my house. It gets frosty really quick in my home. Don't hesitate, just buy it. You won't regret it.

Cools well, very quiet. Happy with this unit.Time will tell but pleased so far

After two seasons this air conditioner does not disappoint. It is pretty quiet and does the job well.

AC works fine is quiet and cools nicely. but i haven't been able to connect it to wifi.

Was looking for a replacement air conditioner, and found a good deal on this one. Air conditioner is powerful and quiet. Highly recommend for anyone looking to cool off a large area.

This air conditioner was very easy to install and works great! I use it in a si room that doesn’t have insulation in the walls, and it works very well. Keep the room very comfortable.

We are appreciating its quiet operation and quick cooling. Also the dual inverter is a great plus to save on energy also

Replaced a 30+ year old window unit with this. Of course this one is much quieter and much more efficient. Has nice features and seems to do a good job cooling the area.

Exactly what I was looking for, love the Wi-Fi option, and it has some cold air

Purchased this unit to cool the living room, dining room and kitchen and it's been blowing air so cold it feels like a polar vortex! Haven't even needed to push it to itself lowest setting, even through several days of >100° temps. This unit is also whisper quiet and moves the air quite well. We like everything about this LG.

Works very well. Super quiet. I would recommend this unit to everyone. Love it!

i love this air conditioner. you don't hear a sound and it makes my house super cold..

Replaced a recalled 12,000btu window a/c. Haven't had much heat yet, but did try this one out and it cools super fast! A bit noisier than my last one, but all I care about is that it cools when the weather is hot, and this one does! Also, had Best Buy install it and the crew they sent, Alex and Rene went above and beyond. Highly recommend!

Works great. Keeps my living room ice cold. Easy install

Super cold. Super quiet. Brrrr. Dual inverter is great.

Installation was a little longer than l wanted almost 4hours by myself also bought a bracket to help hold it up ended up not using it there was some heavy duty brackets inside that worked just fine overall cools fast and very quite