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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 48 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers frequently mention the excellent sound quality of the 2.0-Channel S20A Soundbar. Many appreciate the rich, powerful, and clear audio, as well as the deep bass. The soundbar's performance via HDMI and Bluetooth connections also receives praise. Overall, the positive feedback points to a significant improvement in TV audio.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-48 of 48 reviews
  • Pros mentioned:
    Size

    Rated 1 out of 5 stars

    The Volume

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The volume was not loud enough like my other Lg surround sound, did like that it was compact.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thanks so much for sharing your thoughts. We’re glad to hear you appreciated the compact design of the LG Soundbar (S20A) model. We understand your concern about the volume isn’t reaching the level you’re used to. Here are a few steps you can try: Make sure Sound Mode is set to Cinema or Clear Voice for enhanced output.

      Check the TV’s audio output settings to ensure it’s set to external speaker or optical out, depending on your connection.

      If you're using Bluetooth, try switching to a wired connection (HDMI ARC or optical) for stronger, more consistent audio performance. For more guidance, visit https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-low-audio--20153209065985. If you’d like further assistance, feel free to email us at [email protected]. We’re here to help. ^Juvy LG

  • Rated 5 out of 5 stars

    It’s great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great well worth the money paid, 10/10 would recommend

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is a great item i like it a lot and its great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lg soundbar is wonderful for the price, it does everything I needed to do

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    LG 2.0 Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performs . I was just hoping for a better sound diction for people that are somewhat hard of hearing.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    It’s Average

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound isn’t loud enough by itself. You definitely need the other side speakers with it. And, when you have it turned off, it automatically turns on and put you back on the soundbar audio. Just not a fan!

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thanks for sharing your experience with the LG Soundbar (S20A) model. We appreciate your feedback and understand how important it is for your audio setup to deliver both volume and control that fit your needs.

      For better sound, switch to Cinema or Bass Blast mode via the remote or LG Sound Bar app, as these enhance volume and depth. If the soundbar powers on automatically, check the Auto Power and Simplink (HDMI-CEC) settings in your TV and soundbar menus. Disabling these can stop unexpected power-ons. You can find more tips and settings here: https://www.youtube.com/watch?v=oBlEC8u1glQ. If you'd like us to take a closer look or explore other setup options, feel free to email us at [email protected]. We’re here for you! ^Juvy LG

  • Rated 2 out of 5 stars

    Sound bar

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is ok It does the job but My tv has better sound quality

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DISAPPOINTING SOUNDBAR

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointing as not very oud at all and certainly dont have any orchestra sound to it whatsover.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi Greg, we hear your feedback about the sound output of your LG S20A. We understand that it's not meeting your expectations for volume and sound quality, particularly when it comes to reproducing an orchestra sound. It is important for a speaker to deliver a clear and robust sound.

      We have a support page dedicated to our speaker systems that might provide additional information regarding the various sound features. If you need further assistance, please send us an email at [email protected]. You can also find additional information and specifications for our audio products on our official website: https://www.lg.com/us/speakers. -Shae LG

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