Customer Ratings & Reviews
- Model:
- MSER2090D
- SKU:
- 6577454
Rating by feature
- Performance
Rating 4.7 out of 5 stars
- Cook Settings
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
Customers are saying
Customers are positive about the overall performance, size, and ease of use of the 2.0 Cu. Ft. Countertop Microwave. Many appreciate its heating speed, quiet operation, and attractive design. However, some customers have expressed concerns regarding the door mechanism, control panel, and a slight burning smell.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Happy Customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use, very powerful and easy to clean. The price was good
I would recommend this to a friend - Pros mentioned:Ease of use
As described.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only had it for a month so far so good. Easy to use.
I would recommend this to a friend - Pros mentioned:Noise level
Worth purchase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very nice microwave, runs efficiently and has cool sound effect when finished. Overall I like it
I would recommend this to a friend - Pros mentioned:Ease of use
Good product.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Simple to use. Sensor heat works well. Popcorn popped to perfection.
I would recommend this to a friend Makes great popcorn!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this LG microwave so far. Love the minimalist design with only a few buttons. Have only used the sensor cook feature to pop microwave popcorn so far, but the results are much better than my previous microwave. Almost all the kernels pop with no scorching.
I would recommend this to a friendGood purchase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use, but sensors are not always accurate..
I would recommend this to a friendPoor microwave performance & ext warranty coverage
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this same model microwave in December 2024, and it had random issues from the beginning and finally completed failed in 17 months of the purchase. I had purchased the 2 year extended warranty at that time, but when it failed we found out that Best Buy does honor their commitments and it isn't worth the money. The original salesperson said that if the 1st unit failed, I could bring it back and they would replace it without any hassle. When it did fail, the Best Buy employees said that we had to pay the difference in the price between what we paid in Dec 2024 and the higher costs today. They said the same model wasn't available, but I looked it up and it was the same. They tried to explain that the new version had new features and thus I would have to pay the difference. We ended up paying the $50 difference, but after getting home found that the new one is exactly the same as the old one. Buyer beware, that the extended warranty can be misrepresented by the Best Buy salespeople.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Stacy. Thank you for taking the time to share your experience, and we understand the importance of having your LG Microwave (MSER2090S) model perform reliably from the start. For a microwave that has experienced intermittent issues or complete failure, (1) one helpful step you can try with your current unit is performing a power reset by unplugging it for about 60 seconds and plugging it back in. This can help clear internal electronic interruptions and restore normal operation. (2) It’s also a good idea to ensure the outlet is providing stable power by testing another appliance on the same connection. For more guidance, visit https://www.lg.com/us/support/product/lg-MSER2090S.BSTELGA. We’d be glad to take a closer look at your case and assist further. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com. ^Juvy
- Pros mentioned:Size
LG Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. I purchased this microwave based on size and power and so far I am not disappointed at all.
I would recommend this to a friend I like it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Strong microwave, clean look in the kitchen. Best Buy had competitive pricing and fast free delivery.
I would recommend this to a friend- Pros mentioned:Overall performance
LG counter top microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice product, till now it’s working fine and great service by Best Buy .
I would recommend this to a friend - Pros mentioned:Overall performance
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lovethis microwave woeks as intended thank you bb
I would recommend this to a friend - Pros mentioned:Overall performance
Perfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoying the product recommends it you love using the product
I would recommend this to a friend - Pros mentioned:Size
LQ value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.convenient operation, large plate for full meal heating.
I would recommend this to a friend I didn’t need it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned it unopened, I bought it for my mom and she told me she wanted another brand
I would recommend this to a friendWorks fine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product but not quite as user friendly as our previous microwave.
I would recommend this to a friend- Pros mentioned:Overall performance
Countertop Microwave with Sensor Cooking
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works just as good as the one we had for five yesrs.
I would recommend this to a friend Easy and Convenient
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased our new LG microwave when our old one finally had given up. We were able to pick out our new microwave on line and it was ready for pickup within the hour.
I would recommend this to a friend- Pros mentioned:Overall performance
Works great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great.............................................
I would recommend this to a friend Best microwave I ever purchased
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use Spacious Powerful Modern look Many cook options
I would recommend this to a friendStrange Sound
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had it now since June 2025 and there’s an unusual sound when the microwave is turning. I’ve removed everything, cleaned thoroughly to ensure there was no food or residue where the turning components are and nothing. Still makes that nerve racking sound. If I could get the strange sound issue resolved I could update the rating.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, HeidiG. Thank you for sharing your experience with us. We understand that your LG 2.0 Cu. Ft. Countertop Microwave with Sensor Cooking and Smart Inverter didn't meet your expectations due to the noise during operation. We understand your inquiry regarding the unusual sound. Please ensure the turntable ring and glass tray are properly aligned on the center shaft, as even a slight misalignment can cause noise.
https://www.bestbuy.com/product/lg-2-0-cu-ft-countertop-microwave-with-sensor-cooking-and-smart-inverter-stainless-steel/J7G56583QY
For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. We appreciate your patience. —Renzo