Customer Ratings & Reviews
- Model:
- MSER2090D
- SKU:
- 6577454
Rating by feature
- Performance
Rating 4.7 out of 5 stars
- Cook Settings
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
Customers are saying
Customers are positive about the overall performance, size, and ease of use of the 2.0 Cu. Ft. Countertop Microwave. Many appreciate its heating speed, quiet operation, and attractive design. However, some customers have expressed concerns regarding the door mechanism, control panel, and a slight burning smell.
This summary was generated by AI based on customer reviews.
Bought to replace a 2005 built-in
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this because 2005 Frigidaire built in microwave died. Shocked that this new microwave hade the same dimension as the built in so the old kit fit the new microwave! Very happy
I would recommend this to a friendHad to return it. Sad.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We loved this microwave but unfortunately LG only makes a 30” trim kit which was too wide for our cabinet. We especially liked that you just touched the numbers instead of having to push harder. We had to return it.
I would recommend this to a friendCustomer service
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good microwave. However, there was not one person who helped us in any way. Even the checkout person was not helpful. She wanted to email my receipt. I told her I wanted a paper receipt. I did get one. I have always had good service at BestBuy. I guess that’s in the past.
I would recommend this to a friendMicrowave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use. Heats, reheats, and defrosts very efficiently
I would recommend this to a friendMicrowave oven with smart inverter
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice microwave I like the features like the sensor cooking and smart inverter
I would recommend this to a friendLittle button
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I appreciate the button on the side to open the door.
I would recommend this to a friendMicrowave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to operate. Cooks better and in less time than the other brand we replaced this one with.
I would recommend this to a friendGreat microwave!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It cooks the food eveny but i do have to turn the power down because it cooks it to fast at time's other then that it's by far the best mircowave I've owned.
I would recommend this to a friendFingerprint magnet with a horrible UI
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the 7th LG appliance I have owned. First 4 were washer/dryers - all 4 superb. Then I bought a range and it wasn't stainless steel - it was aluminum, and scratched badly the first time cleaned it. Then I got an LG frij when I bought my current home. It's positively idiotic in the way it was designed. Now this LG microwave: long, boring story why this one was picked (it was NOT because it was LG). The UI is absolutely horrible: you have to press the STOP button to start any function. REALLY??? UI problems go on from there. Needless to say, we are keeping the owners manual nearby- but the next time a guest wants to heat their own coffee mug up a bit, they won't be able to. It's just not obvious AT ALL how to run it. Beyond the UI, the machine feels lightweight and flimsy and looks like it won't last long. And - like the frij - the black plastic is an absolutely wondrous fingerprint magnet. Walk past the thing with your hands in your pockets and you may end up with a smudge. IDIOTIC. Who vets these things??? Oh, that's right. NOBODY.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there. Thank you for sharing your detailed feedback about the LG MSER2090S microwave. We understand that this appliance hasn't lived up to the high standards you experienced with your previous LG products. It’s important to know the user interface and the design issues you’ve mentioned, such as the need to press the STOP button to start any function and the challenges with the fingerprint-prone black plastic. You may access this link to check the unit's navigation: https://www.lg.com/us/support/product/lg-MSER2090S.BSTELGA.
Your feedback is crucial for us to improve, and we take these concerns seriously. If you have any specific issues or need further assistance, please reach out to us via private message on Social Media @LGUSSupport or call us at 1-800-243-0000. We want to ensure you have a satisfactory resolution.
We appreciate your patience and feedback.
—Avril
Good cooking
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great microwave. Lots of room for large dishes and the sensor reheat is awesome. Popcord pops all the way, unlike others where many kernels are left unpopped.
I would recommend this to a friendMaybe Consider Another Model
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this microwave at the end of May. It was much bigger than anticipated but worked well, heated everything through and rather quickly. Overall we were satisfied until it started to spark and hum during an attempt to make a bag of popcorn. The microwave feature no longer works, but the plate spins and the light turns off and on. Less than 8 months old and it’s probably toast. We bought it with the Best Buy credit card and Total Membership, but I foolishly canceled my Total renewal last month. We made an appointment for a repair with Geek Squad, only to find out that our warranty was void, our scheduled time slot was before the store opened due to a computer error, and Best Buy doesn’t actually do Microwave repairs which they could have indicated on my appointment information. Today was a Total disappointment. Hopefully the LG warranty will come through and I can change my review, but this is a lunker of a microwave to be hauling around for a fix.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Hannah. Thank you for reaching out about your LG Microwave (MSER2090S) model. We understand how important it is for a microwave to be both reliable and safe. As an overview step while you continue seeking support, you may try checking your LG warranty confirmation and gathering the serial number, purchase date, and photos or video of the sparking behavior, since these details can help speed up the warranty claim process. You can also explore helpful product resources here: https://www.lg.com/us/support/product/lg-MSER2090S.BSTELGA. If you’d like us to take a closer look or assist further, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. We're here for you! ^Juvy
Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it, specially the child safety feature and popcorn auto sensing, cooks popcorn perfectly
I would recommend this to a friendGreat microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave has all the settings that we need and more that make very easy to use. It is excellent quality.
I would recommend this to a friendNice product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is well made, but the sensor details must be used with the book in hand. That part is not user friendly. The rest of the microwave is wonderful. I like the double open/lock system.
I would recommend this to a friendPanasonic Vs. This microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best quality compared to my previous Panasonic !!! Would not purchase this microwave again. Poorer quality .
No, I would not recommend this to a friendTrash
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I boight this lemon of a microwave November 2022. I barely use it. It somehow does not work and is out of warranty. When I went on LG’s site to schedule a repair. The flat rate to repair this trash microwave is $349.00. Why would I pay that when I bought it for $249????? Insanity……
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Angie. We appreciate you sharing your feedback on your LG Microwave (MSER2090S) model. We understand your concern about the product fails outside of warranty, especially when repair costs exceed the original purchase price. We strive to provide top-notch products and ensure that our customer's receive the best value for their money. Please reach out to us on social media @LGUSSupport to provide additional support or alternative solutions. ^Juvy
Too dim
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is very good microwave oven. But the panel for selecting cook level is hard to see well. The lettering is too dim.
I would recommend this to a friendLG Microwave review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall. it works as expected as a microwave. The thing that I don't like about it is the buttons. My microwave is not at eye level, so I have to search around to get them to activate.
I would recommend this to a friendGreat purchase
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase ive owned a couple of lg microwaves and they have always had a longevity for me that have way surpassed any other brand ive used
I would recommend this to a friendWonderful microwave!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really love this new microwave! Heats quickly & thoroughly. Only downside is noisy door closing.
I would recommend this to a friend