Customer Ratings & Reviews
- Model:
- MSER2090D
- SKU:
- 6577454
Rating by feature
- Performance
Rating 4.7 out of 5 stars
- Cook Settings
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
Customers are saying
Customers are positive about the overall performance, size, and ease of use of the 2.0 Cu. Ft. Countertop Microwave. Many appreciate its heating speed, quiet operation, and attractive design. However, some customers have expressed concerns regarding the door mechanism, control panel, and a slight burning smell.
This summary was generated by AI based on customer reviews.
LG microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has a kids lock i love it.love the touch screen
I would recommend this to a friendGood microwave
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quite good. Although the buttons are not as responsive as other LG products.
I would recommend this to a friendLG microwave
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does everything I want a microwave to do. Defrost function is great.
I would recommend this to a friendGood
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.That’s great. Im so happy. Looks amazing and the style
I would recommend this to a friendWrong product delivery twice!!!!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery awful. Sent wrong product. Delivert came again second time with wrong product so i did not accept and gave other wrong product to fed ex to take back since they wouldnt tale first one back even though incorrect product.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Karen. Thank you for reaching out, and we understand the importance of having your LG Microwave (MSER2090D) model delivered accurately and handled with care. To ensure your records are up to date and to help verify the status of the units currently in transit or returned, please try the following step: Verify the Serial Number: (1) Locate the serial number on the original packaging or the unit itself (typically found on the inner rim of the microwave door). (2) Comparing this to your initial order confirmation can help expedite the tracking of the correct model and resolve any inventory discrepancies. For more help, visit https://www.lg.com/us/guest/track-order/form. We’d be glad to look further into your experience and assist you directly. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com. We're here for you! ^Juvy
CP24
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice and clean line look, just want I was looking for.
I would recommend this to a friendPurchased for a kitchen upgrade project
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value and a nice looking appliance, just a little bit larger than I had visualized.
I would recommend this to a friendMicrowave
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like the space, and the efficiency and features. Very pleased.
I would recommend this to a friendAbsolutely WORST microwave I have ever owned!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought in February 2025 and cost limits $200. What I got seemed fancy in the beginning but quickly turned into a useless unit. If you like your microwave to sing to you while it cooks like someone is magically pushing buttons on the keypad and it simply pauses cooking in the middle of its cycle all by itself then this is your unit! If you want a unit that will heat the item you put in for the time you put it on and maybe be able to use an app to monitor it occasionally (although I have never used this feature) look elsewhere! LG seems to be going downhill fast! I won’t be looking at another LG microwave for sure! Waste of money and it’s going in the bin. Not even the warranty is worth the hassle they put you through to get it resolved.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Chris. Thank you for sharing your experience with your LG Microwave (MSER2090S) model. We understand how important it is for your unit to heat consistently without interruptions.
For this model, one helpful step is to perform a power reset: unplug the microwave for 2–3 minutes, then plug it back in and try running a simple heating cycle (like a cup of water) to see if the keypad and cooking functions stabilize. Also, ensure the microwave is connected to a dedicated outlet, as shared circuits can sometimes cause unexpected pauses or keypad misbehavior. You can find more guidance here: https://www.lg.com/us/support/product/lg-MSER2090S. If the issue continues, please send us an email at lgdigitalcare@lg.sprinklrsupport.com with your product details so we can assist further. ^Juvy
Defrost is great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Huge plate and is very accurate with the defrosting.
I would recommend this to a friendA bit misrepresented....
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave operates just fine. The ad, however, had it listed as black stainless, which it is not. It has a black case with a 1" wide strip of normal stainless across the bottom.
I would recommend this to a friendMicrowave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this product I bought it for the first time
I would recommend this to a friendValue for money!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and value for money. Would definitely recommend!!!
I would recommend this to a friendLG Microwave
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this microwave! Phenomenally quality and function
I would recommend this to a friendGreat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the microwave. Looks great and does the job..
I would recommend this to a friendMicrowave
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave heats up food really good and the taste
I would recommend this to a friendWarranty Sucks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Your warranties suck. same product failed within 6 months of purchase the 3/4 yr warranty puchased is no longer valid so i lose out
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Peter. Thanks for sharing your experience with your LG Microwave (MSER2090D) model. We understand the importance of having a warranty process that feels clear and supportive.
One helpful step you can try is to unplug the microwave for about 60 seconds and plug it back in, as this can help reset the internal control system in cases where the unit stops functioning unexpectedly. For more guidance, visit https://www.lg.com/us/support/product/lg-MSER2090D.BBDELGA. We’d be glad to take a closer look into your experience and review what options may still be available. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com so our team can assist you directly. ^Juvy
- Pros mentioned:Overall performance
Broke after a month
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working just after a month. Worked well before that.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Darwin. Thank you for reaching out about your LG Microwave (MSER2090S) model. We understand the importance of having your microwave operate reliably.
One helpful step you can try is performing a power reset by unplugging the unit for about 30 seconds and plugging it back in. This can help clear minor electronic glitches that may prevent the microwave from powering on or responding. You can also ensure the door is fully aligned and closing securely, as the safety interlock system will prevent operation if the door isn’t making proper contact. For more guidance, visit https://www.lg.com/us/support/help-library/lg-microwave-oven-troubleshooting-no-power-issue--1429709038316. We’d be glad to take a closer look into this with you. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can continue assisting you. ^Juvy
VERY POOR BEST BUY CUSTOMER SERVICE!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am unable to review this item as we found it severely damaged when unboxed at home. When purchased, the box was crushed on one corner and when we checked out, we asked for permission to open the box to determine any flaws in the product. This was denied by the cashier. We then asked to see a manager. The cashier phoned the manager, and they declined to come to the register. We were forced to return the product the next day, and it is over a 100-mile roundtrip. VERY DISATISIFIED WITH BEST BUY CUSTOMER SERVICE!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there, Alan. We understand your inquiry and are concerned to hear that your LG MSER2090S Countertop Microwave arrived with damage to both the packaging and unit.
One troubleshooting step you can try—should you receive another microwave—is to first inspect the door latch and seal by closing the door firmly and selecting a 10-second cook cycle with a cup of water inside. This quick test will confirm that the microwave’s interlock switches and heating element are functioning correctly before regular use.
https://www.lg.com/us/cooking-appliances/lg-mser2090s-counter-top-microwave#pdp_specs
Since this unit was purchased from Best Buy, please contact them directly regarding their return or exchange policy. For any further assistance, please send us a private message on Social Media @LGUSSupport and our team will be more than happy to explore possible solutions. We appreciate your patience.
—Renzo
Good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as advertised, just wish the buttons lite up.
I would recommend this to a friend