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Customer reviews

Rating 4.6 out of 5 stars with 916 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Cook Settings

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 916 reviews
  • Rated 5 out of 5 stars

    No pressure sales and great value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a great deal on a microwave oven. No hard sales pitch, no pushing extra warranties. Just informative staff and great product value.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. I think it is very good.yo would recommend it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Average product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave worked really wellnin the beginning but, the heating has not been perfect especially doing popc3for the kids

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with my LG microwave . Warms left overs easily ! Love the sensor heating .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice little microwave...has a weird button tat you have to push on the side and then push the button on the front to open door. I'm using it for an airbnb so I have to "tell" the guests. Just keep it simple!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. A little bigger than I expected but fit in the space I had for it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice look

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it works great. I'm sure it does alot will keep it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Programable and efficient. Good features.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microwawe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's pretty good MW, exactly what I was looking for

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, very elegant. It goes great with my black stainless steel appliances.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Beware!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased 11-8/2023. Warms and cooks food recently when it wants to. Called LG about the 10 year warranty and they wanted to charge me 350.00 to have service come out and fix microwave. Beware! It says it has a ten year warranty on the smart inverter but will still charge 350.00 for the service call and any other parts and service involved. Junk.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there, JamesrS. Thank you for sharing your experience with us. We understand that your LG MSER2090S microwave is not performing as expected, and that’s certainly not the service that you are expecting. It’s important to note that the 10-year warranty on the smart inverter covers parts, but service calls and labor may not be included, depending on the situation.

      As a first troubleshooting step, we recommend resetting the microwave by unplugging it for a minute and then plugging it back in. This can sometimes help with performance issues.
      https://www.bestbuy.com/site/lg-2-0-cu-ft-countertop-microwave-with-sensor-cooking-and-smart-inverter-stainless-steel/6577451.p?skuId=6577451
      Please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to assist you further with the service options and any warranty-related questions. We appreciate your patience as we work to resolve this for you.

      —Renzo LG

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Very good quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, it is a very good quality . It is the exact size that i wanted

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    microwave

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Iam happy with the product since it is easy to use and it also saves me enrgy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very good Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good Microwave, love the cook sensor on it so food never burns.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG 2.0 Cu Ft. Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the microwave. It's frustrating, that if you mess up when resetting the clock after the electricity goes off, you need to unplug it and start all over again instead of just hitting the "clock" button like on my old unit.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor microwave performance & ext warranty coverage

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this same model microwave in December 2024, and it had random issues from the beginning and finally completed failed in 17 months of the purchase. I had purchased the 2 year extended warranty at that time, but when it failed we found out that Best Buy does honor their commitments and it isn't worth the money. The original salesperson said that if the 1st unit failed, I could bring it back and they would replace it without any hassle. When it did fail, the Best Buy employees said that we had to pay the difference in the price between what we paid in Dec 2024 and the higher costs today. They said the same model wasn't available, but I looked it up and it was the same. They tried to explain that the new version had new features and thus I would have to pay the difference. We ended up paying the $50 difference, but after getting home found that the new one is exactly the same as the old one. Buyer beware, that the extended warranty can be misrepresented by the Best Buy salespeople.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Stacy. Thank you for taking the time to share your experience, and we understand the importance of having your LG Microwave (MSER2090S) model perform reliably from the start. For a microwave that has experienced intermittent issues or complete failure, (1) one helpful step you can try with your current unit is performing a power reset by unplugging it for about 60 seconds and plugging it back in. This can help clear internal electronic interruptions and restore normal operation. (2) It’s also a good idea to ensure the outlet is providing stable power by testing another appliance on the same connection. For more guidance, visit https://www.lg.com/us/support/product/lg-MSER2090S.BSTELGA. We’d be glad to take a closer look at your case and assist further. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com. ^Juvy LG

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    GCH

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I love the Microwave. It is a wonderful addition to our kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    User friendly

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, and heats food very fast. Safety feature can be disable easily.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice microwave. Sleek looking, evenly warms food. Would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice, fits perfect. easy to use. Cooking time is spot on. Thank you.

    I would recommend this to a friend