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Customer reviews

Rating 4.6 out of 5 stars with 916 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Cook Settings

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 916 reviews
  • Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave has all the settings that we need and more that make very easy to use. It is excellent quality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG Microwave review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall. it works as expected as a microwave. The thing that I don't like about it is the buttons. My microwave is not at eye level, so I have to search around to get them to activate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is amazing. The sensor setting on it heats things up without me even having to think about how long it needs to be in there. This is one very smart microwave. I would highly recommend it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Too dim

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very good microwave oven. But the panel for selecting cook level is hard to see well. The lettering is too dim.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase ive owned a couple of lg microwaves and they have always had a longevity for me that have way surpassed any other brand ive used

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Maybe Consider Another Model

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this microwave at the end of May. It was much bigger than anticipated but worked well, heated everything through and rather quickly. Overall we were satisfied until it started to spark and hum during an attempt to make a bag of popcorn. The microwave feature no longer works, but the plate spins and the light turns off and on. Less than 8 months old and it’s probably toast. We bought it with the Best Buy credit card and Total Membership, but I foolishly canceled my Total renewal last month. We made an appointment for a repair with Geek Squad, only to find out that our warranty was void, our scheduled time slot was before the store opened due to a computer error, and Best Buy doesn’t actually do Microwave repairs which they could have indicated on my appointment information. Today was a Total disappointment. Hopefully the LG warranty will come through and I can change my review, but this is a lunker of a microwave to be hauling around for a fix.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Hannah. Thank you for reaching out about your LG Microwave (MSER2090S) model. We understand how important it is for a microwave to be both reliable and safe. As an overview step while you continue seeking support, you may try checking your LG warranty confirmation and gathering the serial number, purchase date, and photos or video of the sparking behavior, since these details can help speed up the warranty claim process. You can also explore helpful product resources here: https://www.lg.com/us/support/product/lg-MSER2090S.BSTELGA. If you’d like us to take a closer look or assist further, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. We're here for you! ^Juvy LG

  • Rated 5 out of 5 stars

    Wonderful microwave!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love this new microwave! Heats quickly & thoroughly. Only downside is noisy door closing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cooking up a storm

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great replacement for our previous microwave oven. So far, after disabling the child-proof feature, it gets used frequently during each day, no problems, no issues.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Panasonic Vs. This microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best quality compared to my previous Panasonic !!! Would not purchase this microwave again. Poorer quality .

    No, I would not recommend this to a friend
  • Cons mentioned:
    Heating

    Rated 3 out of 5 stars

    Okay. But not the best. I am looking for even heat

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was okay but not same as 20 neo chef that we have.. I feel uneven heating in food items and milk while using this microwave.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our microwave crapped out on us … looked online at Best Buy found what I wanted paid for it .. it was ready within an hour for pickup.. took 5 minutes to get it they even loaded it for me .. excellent microwave… love it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Big But Basic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large interior and heats evenly, but missing ThinQ app integration and basic quick-cook shortcuts (no 1-, 2-, or 3-minute buttons, only +30 seconds). Control buttons require a very firm push in just the right spot. Big size is a plus, but usability falls short.

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there. Thank you for sharing your experience with us regarding your LG 2.0 Cu. Ft. Countertop Microwave with Sensor Cooking and Smart Inverter. We understand your inquiry regarding the ThinQ integration and the control panel design. We appreciate your feedback on the interior size and heating performance, as it helps us improve.
      https://www.bestbuy.com/product/lg-2-0-cu-ft-countertop-microwave-with-sensor-cooking-and-smart-inverter-stainless-steel/J7G56583QY
      For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com, and our team will be more than happy to assist you. —Renzo LG

  • Rated 4 out of 5 stars

    Engineer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is just the open button is in the bottom corner it should be infront

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought as a gift…

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person who received the gift says that it takes no time to heat up food items. Additionally, she says it is spacious inside and she loves the sleek design.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice microwave.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking microwave. Seems well constructed. There is documentation in the manual on how to turn off the open lockout button, which is helpful if you have any hand strength issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great appliance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is so amazing it heats up my food so fast I can’t wait to use it again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Microwave

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome microwave! Works great, very easy to use and heats food fast and effortlessly. I would highly recommend it for anyone looking for a great microwave and a great buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it home unboxed it had a small dent in it, but doesn’t affect. The quality of the item works great well worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cooks fast

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is 1200W compared to the previous one which was 1500W, but cooks much faster especially on the power settings: what used to be a power level 4 is now a power level 2. Works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave recommendation from a recent visit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a great recent visit with the associate recommending the microwave we purchased. We’ll be back!

    I would recommend this to a friend