Customer Ratings & Reviews
- Model:
- MSER2090S
- SKU:
- 6577451
Rating by feature
- Performance
Rating 4.8 out of 5 stars
- Cook Settings
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the overall performance, size, and ease of use of the 2.0 Cu. Ft. Countertop Microwave. Many appreciate its heating speed, quiet operation, and attractive design. However, some customers have expressed concerns regarding the door mechanism, control panel, and a slight burning smell.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Size
2.0
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave has great size. I love the saftey open feature
I would recommend this to a friend - Pros mentioned:Size
It’s big
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Real big real big real big real big real big real big
I would recommend this to a friend Good cooking
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great microwave. Lots of room for large dishes and the sensor reheat is awesome. Popcord pops all the way, unlike others where many kernels are left unpopped.
I would recommend this to a friend- Pros mentioned:Ease of use
Great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was very easy to install and set up. Great microwave.
I would recommend this to a friend - Pros mentioned:Size
LG MICROWAVE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the new LG! the size is perfect for my home!!
I would recommend this to a friend - Pros mentioned:Overall performance
Its ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its just ok. Does the job. I would still give it 4 star
I would recommend this to a friend Customer service
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good microwave. However, there was not one person who helped us in any way. Even the checkout person was not helpful. She wanted to email my receipt. I told her I wanted a paper receipt. I did get one. I have always had good service at BestBuy. I guess that’s in the past.
I would recommend this to a friendGreat purchase
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase ive owned a couple of lg microwaves and they have always had a longevity for me that have way surpassed any other brand ive used
I would recommend this to a friendNice product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is well made, but the sensor details must be used with the book in hand. That part is not user friendly. The rest of the microwave is wonderful. I like the double open/lock system.
I would recommend this to a friendNot the one for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I returned this microwave for a few reasons. It is very large much larger than I expected or needed. I really didn’t like the way the microwave door opened needing to press side button as you pull door open. Also it literally slid on the counter.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi Wendy, thank you for sharing your experience with the LG Microwave. It’s understandable that the overall size, door‑opening design, and the way the unit sat on your countertop didn’t match what you were hoping for. Your feedback offers helpful insight into how the microwave fits and functions in a real kitchen setup.
For more information, you can refer on this link: https://www.lg.com/us/counter-top-microwave.
If you need any additional assistance or want us to take a closer look at alternatives, feel free to email us at lgdigitalcare@lg.sprinklrsupport.com.
- Avril
LG Microwave review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall. it works as expected as a microwave. The thing that I don't like about it is the buttons. My microwave is not at eye level, so I have to search around to get them to activate.
I would recommend this to a friendGreat appliance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave is so amazing it heats up my food so fast I can’t wait to use it again
I would recommend this to a friendGreat microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave! Wish it had a deodorizer like the Samsung microwave I had.
I would recommend this to a friendFingerprint magnet with a horrible UI
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the 7th LG appliance I have owned. First 4 were washer/dryers - all 4 superb. Then I bought a range and it wasn't stainless steel - it was aluminum, and scratched badly the first time cleaned it. Then I got an LG frij when I bought my current home. It's positively idiotic in the way it was designed. Now this LG microwave: long, boring story why this one was picked (it was NOT because it was LG). The UI is absolutely horrible: you have to press the STOP button to start any function. REALLY??? UI problems go on from there. Needless to say, we are keeping the owners manual nearby- but the next time a guest wants to heat their own coffee mug up a bit, they won't be able to. It's just not obvious AT ALL how to run it. Beyond the UI, the machine feels lightweight and flimsy and looks like it won't last long. And - like the frij - the black plastic is an absolutely wondrous fingerprint magnet. Walk past the thing with your hands in your pockets and you may end up with a smudge. IDIOTIC. Who vets these things??? Oh, that's right. NOBODY.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there. Thank you for sharing your detailed feedback about the LG MSER2090S microwave. We understand that this appliance hasn't lived up to the high standards you experienced with your previous LG products. It’s important to know the user interface and the design issues you’ve mentioned, such as the need to press the STOP button to start any function and the challenges with the fingerprint-prone black plastic. You may access this link to check the unit's navigation: https://www.lg.com/us/support/product/lg-MSER2090S.BSTELGA.
Your feedback is crucial for us to improve, and we take these concerns seriously. If you have any specific issues or need further assistance, please reach out to us via private message on Social Media @LGUSSupport or call us at 1-800-243-0000. We want to ensure you have a satisfactory resolution.
We appreciate your patience and feedback.
—Avril
Smart purchase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave is amazing. The sensor setting on it heats things up without me even having to think about how long it needs to be in there. This is one very smart microwave. I would highly recommend it.
I would recommend this to a friendCooking up a storm
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great replacement for our previous microwave oven. So far, after disabling the child-proof feature, it gets used frequently during each day, no problems, no issues.
I would recommend this to a friendLG Microwave
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent microwave. Love the features. It was worth a few extra dollars.
I would recommend this to a friendvery good
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very good thanks you very good smart to sensor steel
I would recommend this to a friendMicro
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service good microwave. Had great help getting item to my truck. Will shop there again.
I would recommend this to a friendGreat microwave recommendation from a recent visit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a great recent visit with the associate recommending the microwave we purchased. We’ll be back!
I would recommend this to a friend