Customer Ratings & Reviews
- Model:
- MSER2090S
- SKU:
- 6577451
Rating by feature
- Performance
Rating 4.8 out of 5 stars
- Cook Settings
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
Customers are saying
Customers love the size and ease of use of this 2.0 Cu. Ft. Countertop Microwave with Sensor Cooking and Smart Inverter, frequently praising its fast heating speed and quiet operation. Many appreciate its excellent performance and consider it a great value for the price. While some found the control panel challenging to use, the overall positive feedback highlights its many desirable features.
This summary was generated by AI based on customer reviews.
Wonder
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great counter or even over the oven microwave. The sensor cooking feature we love for reheating a meal.
I would recommend this to a friendMocrovawe
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product loved it very modern and best of all great value for your buck...
I would recommend this to a friendGood microwave
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quite good. Although the buttons are not as responsive as other LG products.
I would recommend this to a friendLG microwave
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does everything I want a microwave to do. Defrost function is great.
I would recommend this to a friendCP24
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice and clean line look, just want I was looking for.
I would recommend this to a friendGreat buy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.pro big and powerful con the app do not work for this model
I would recommend this to a friendA bit misrepresented....
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave operates just fine. The ad, however, had it listed as black stainless, which it is not. It has a black case with a 1" wide strip of normal stainless across the bottom.
I would recommend this to a friendVERY POOR BEST BUY CUSTOMER SERVICE!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am unable to review this item as we found it severely damaged when unboxed at home. When purchased, the box was crushed on one corner and when we checked out, we asked for permission to open the box to determine any flaws in the product. This was denied by the cashier. We then asked to see a manager. The cashier phoned the manager, and they declined to come to the register. We were forced to return the product the next day, and it is over a 100-mile roundtrip. VERY DISATISIFIED WITH BEST BUY CUSTOMER SERVICE!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there, Alan. We understand your inquiry and are concerned to hear that your LG MSER2090S Countertop Microwave arrived with damage to both the packaging and unit.
One troubleshooting step you can try—should you receive another microwave—is to first inspect the door latch and seal by closing the door firmly and selecting a 10-second cook cycle with a cup of water inside. This quick test will confirm that the microwave’s interlock switches and heating element are functioning correctly before regular use.
https://www.lg.com/us/cooking-appliances/lg-mser2090s-counter-top-microwave#pdp_specs
Since this unit was purchased from Best Buy, please contact them directly regarding their return or exchange policy. For any further assistance, please send us a private message on Social Media @LGUSSupport and our team will be more than happy to explore possible solutions. We appreciate your patience.
—Renzo
Defrost is great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Huge plate and is very accurate with the defrosting.
I would recommend this to a friendMicrowave
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like the space, and the efficiency and features. Very pleased.
I would recommend this to a friendMicrowave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this product I bought it for the first time
I would recommend this to a friendGreat microwave for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice microwave with great power and versatile
I would recommend this to a friendPurchased for a kitchen upgrade project
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value and a nice looking appliance, just a little bit larger than I had visualized.
I would recommend this to a friendValue for money!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and value for money. Would definitely recommend!!!
I would recommend this to a friendGreat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the microwave. Looks great and does the job..
I would recommend this to a friendI would not buy this again.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Although I appreciate some of the features, the notification sound is so low you have to stand next to the microwave to hear it. I went through the manual, googled it and contacted LG. Only after excessive time on chat with LG did they concede the volume could not be adjusted. By then it was two weeks later. I am not a Happy Camper.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Diana. Thank you for taking the time to share your experience with the LG Microwave (MSER2090S) model. We’re glad to hear you’re enjoying some of its features, but we understand your concern about the notification sound is too low to be useful—especially if you rely on audio cues in the kitchen. We strive to provide high-quality products that exceed our customer's needs and expectations.
This model does not offer volume adjustment for the end-of-cycle sound. We appreciate you going the extra mile to research and reach out to us, and your feedback is valuable as we continue working to improve future designs.
If there's anything else we can do to help or if you'd like to explore other model options that better suit your preferences, please connect with us directly on social media @LGUSSupport. We're here to help in any way we can. ^Juvy
Good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as advertised, just wish the buttons lite up.
I would recommend this to a friendDifficult microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its expensive and difficult to use. The sensor doesnt always work
No, I would not recommend this to a friendPiece of poo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Loved it for the first three months then it make a buzzing/cracking noise and stopped working. Contacted geek squad, since I purchased a 4 year geek squad warranty, only to be told that I couldn’t use it because the first 12 months is covered by LG.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Steven. Thank you for sharing your experience with us. We understand how important it is for your LG Microwave (MSER2090D) model to operate reliably, especially after your initial positive use.
For buzzing or cracking noises followed by the unit stopping, one helpful step is to unplug the microwave for 5 minutes and then plug it back in to reset the electronics. If the noise persists, it may indicate an issue with the magnetron or internal components, which requires inspection by an LG technician. You can review troubleshooting guidance here: https://www.lg.com/us/support/product/lg-MSER2090D.BBDELGA. Since your unit is within the first 12 months of ownership, LG covers the warranty directly. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can assist you further with service coordination. ^Juvy
Okay. But not the best. I am looking for even heat
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was okay but not same as 20 neo chef that we have.. I feel uneven heating in food items and milk while using this microwave.
No, I would not recommend this to a friend