Customer Ratings & Reviews
- Model:
- MSER2090S
- SKU:
- 6577451
Rating by feature
- Performance
Rating 4.8 out of 5 stars
- Cook Settings
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the overall performance, size, and ease of use of the 2.0 Cu. Ft. Countertop Microwave. Many appreciate its heating speed, quiet operation, and attractive design. However, some customers have expressed concerns regarding the door mechanism, control panel, and a slight burning smell.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Size
LG MICROWAVE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the new LG! the size is perfect for my home!!
I would recommend this to a friend Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it, specially the child safety feature and popcorn auto sensing, cooks popcorn perfectly
I would recommend this to a friendGreat microwave!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It cooks the food eveny but i do have to turn the power down because it cooks it to fast at time's other then that it's by far the best mircowave I've owned.
I would recommend this to a friendCustomer service
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good microwave. However, there was not one person who helped us in any way. Even the checkout person was not helpful. She wanted to email my receipt. I told her I wanted a paper receipt. I did get one. I have always had good service at BestBuy. I guess that’s in the past.
I would recommend this to a friend- Pros mentioned:Overall performance
Its ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its just ok. Does the job. I would still give it 4 star
I would recommend this to a friend Great microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave has all the settings that we need and more that make very easy to use. It is excellent quality.
I would recommend this to a friendGood cooking
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great microwave. Lots of room for large dishes and the sensor reheat is awesome. Popcord pops all the way, unlike others where many kernels are left unpopped.
I would recommend this to a friendWonderful microwave!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really love this new microwave! Heats quickly & thoroughly. Only downside is noisy door closing.
I would recommend this to a friendToo dim
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is very good microwave oven. But the panel for selecting cook level is hard to see well. The lettering is too dim.
I would recommend this to a friendBig But Basic
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Large interior and heats evenly, but missing ThinQ app integration and basic quick-cook shortcuts (no 1-, 2-, or 3-minute buttons, only +30 seconds). Control buttons require a very firm push in just the right spot. Big size is a plus, but usability falls short.
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there. Thank you for sharing your experience with us regarding your LG 2.0 Cu. Ft. Countertop Microwave with Sensor Cooking and Smart Inverter. We understand your inquiry regarding the ThinQ integration and the control panel design. We appreciate your feedback on the interior size and heating performance, as it helps us improve.
https://www.bestbuy.com/product/lg-2-0-cu-ft-countertop-microwave-with-sensor-cooking-and-smart-inverter-stainless-steel/J7G56583QY
For further assistance and any specific concerns you may have, please contact us on [email protected], and our team will be more than happy to assist you. —Renzo
Great purchase
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase ive owned a couple of lg microwaves and they have always had a longevity for me that have way surpassed any other brand ive used
I would recommend this to a friendNice product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is well made, but the sensor details must be used with the book in hand. That part is not user friendly. The rest of the microwave is wonderful. I like the double open/lock system.
I would recommend this to a friendFingerprint magnet with a horrible UI
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the 7th LG appliance I have owned. First 4 were washer/dryers - all 4 superb. Then I bought a range and it wasn't stainless steel - it was aluminum, and scratched badly the first time cleaned it. Then I got an LG frij when I bought my current home. It's positively idiotic in the way it was designed. Now this LG microwave: long, boring story why this one was picked (it was NOT because it was LG). The UI is absolutely horrible: you have to press the STOP button to start any function. REALLY??? UI problems go on from there. Needless to say, we are keeping the owners manual nearby- but the next time a guest wants to heat their own coffee mug up a bit, they won't be able to. It's just not obvious AT ALL how to run it. Beyond the UI, the machine feels lightweight and flimsy and looks like it won't last long. And - like the frij - the black plastic is an absolutely wondrous fingerprint magnet. Walk past the thing with your hands in your pockets and you may end up with a smudge. IDIOTIC. Who vets these things??? Oh, that's right. NOBODY.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there. Thank you for sharing your detailed feedback about the LG MSER2090S microwave. We understand that this appliance hasn't lived up to the high standards you experienced with your previous LG products. It’s important to know the user interface and the design issues you’ve mentioned, such as the need to press the STOP button to start any function and the challenges with the fingerprint-prone black plastic. You may access this link to check the unit's navigation: https://www.lg.com/us/support/product/lg-MSER2090S.BSTELGA.
Your feedback is crucial for us to improve, and we take these concerns seriously. If you have any specific issues or need further assistance, please reach out to us via private message on Social Media @LGUSSupport or call us at 1-800-243-0000. We want to ensure you have a satisfactory resolution.
We appreciate your patience and feedback.
—Avril
LG Microwave review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall. it works as expected as a microwave. The thing that I don't like about it is the buttons. My microwave is not at eye level, so I have to search around to get them to activate.
I would recommend this to a friendSmart purchase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave is amazing. The sensor setting on it heats things up without me even having to think about how long it needs to be in there. This is one very smart microwave. I would highly recommend it.
I would recommend this to a friendEngineer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is just the open button is in the bottom corner it should be infront
I would recommend this to a friendCooking up a storm
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great replacement for our previous microwave oven. So far, after disabling the child-proof feature, it gets used frequently during each day, no problems, no issues.
I would recommend this to a friendTrash
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I boight this lemon of a microwave November 2022. I barely use it. It somehow does not work and is out of warranty. When I went on LG’s site to schedule a repair. The flat rate to repair this trash microwave is $349.00. Why would I pay that when I bought it for $249????? Insanity……
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Angie. We appreciate you sharing your feedback on your LG Microwave (MSER2090S) model. We understand your concern about the product fails outside of warranty, especially when repair costs exceed the original purchase price. We strive to provide top-notch products and ensure that our customer's receive the best value for their money. Please reach out to us on social media @LGUSSupport to provide additional support or alternative solutions. ^Juvy
Great appliance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave is so amazing it heats up my food so fast I can’t wait to use it again
I would recommend this to a friendGreat product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our microwave crapped out on us … looked online at Best Buy found what I wanted paid for it .. it was ready within an hour for pickup.. took 5 minutes to get it they even loaded it for me .. excellent microwave… love it
I would recommend this to a friend
