Customer Ratings & Reviews
- Model:
- MSER2090S
- SKU:
- 6577451
Rating by feature
- Performance
Rating 4.8 out of 5 stars
- Cook Settings
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the overall performance, size, and ease of use of the 2.0 Cu. Ft. Countertop Microwave. Many appreciate its heating speed, quiet operation, and attractive design. However, some customers have expressed concerns regarding the door mechanism, control panel, and a slight burning smell.
This summary was generated by AI based on customer reviews.
Mocrovawe
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product loved it very modern and best of all great value for your buck...
I would recommend this to a friendGood microwave
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quite good. Although the buttons are not as responsive as other LG products.
I would recommend this to a friendLG microwave
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does everything I want a microwave to do. Defrost function is great.
I would recommend this to a friendCP24
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice and clean line look, just want I was looking for.
I would recommend this to a friendA bit misrepresented....
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave operates just fine. The ad, however, had it listed as black stainless, which it is not. It has a black case with a 1" wide strip of normal stainless across the bottom.
I would recommend this to a friendDefrost is great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Huge plate and is very accurate with the defrosting.
I would recommend this to a friendMicrowave
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like the space, and the efficiency and features. Very pleased.
I would recommend this to a friendNo comments.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not best is ok.lg brand is cheap brand because lot people complaining about all appliances.
No, I would not recommend this to a friendPurchased for a kitchen upgrade project
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value and a nice looking appliance, just a little bit larger than I had visualized.
I would recommend this to a friendMicrowave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this product I bought it for the first time
I would recommend this to a friendGood microwave bad mica board
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased September 9th,2025. Had to send it back October 5th, 2025. The mica (cardboard)thing start to fry. Looked like a thunderstorm was happening in side it. Thank goodness for total tech membership.
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there. Thank you for sharing your experience with us regarding your LG 2.0 Cu. Ft. Countertop Microwave with Sensor Cooking and Smart Inverter. We understand your inquiry and your serious concern about the mica sheet (waveguide cover) malfunctioning, causing a "frying" or "thunderstorm" effect inside the unit shortly after purchase. This is certainly not normal or safe operation, and we are glad you were able to address it quickly through your membership.
The mica sheet protects the microwave's components, and when it fails like this, it is often due to food debris or grease accumulating on it, leading to arcing, or in rare cases, a product defect. Since the unit was returned, we would like to confirm the details of the issue for our quality control.
https://www.bestbuy.com/product/lg-2-0-cu-ft-countertop-microwave-with-sensor-cooking-and-smart-inverter-stainless-steel/J7G56583QY
For further assistance and any specific concerns you may have, please send us a private message on Social Media @LGUSSupport. We appreciate your patience. —Renzo
Value for money!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and value for money. Would definitely recommend!!!
I would recommend this to a friendGreat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the microwave. Looks great and does the job..
I would recommend this to a friendLG Microwave
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this microwave! Phenomenally quality and function
I would recommend this to a friendVERY POOR BEST BUY CUSTOMER SERVICE!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am unable to review this item as we found it severely damaged when unboxed at home. When purchased, the box was crushed on one corner and when we checked out, we asked for permission to open the box to determine any flaws in the product. This was denied by the cashier. We then asked to see a manager. The cashier phoned the manager, and they declined to come to the register. We were forced to return the product the next day, and it is over a 100-mile roundtrip. VERY DISATISIFIED WITH BEST BUY CUSTOMER SERVICE!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there, Alan. We understand your inquiry and are concerned to hear that your LG MSER2090S Countertop Microwave arrived with damage to both the packaging and unit.
One troubleshooting step you can try—should you receive another microwave—is to first inspect the door latch and seal by closing the door firmly and selecting a 10-second cook cycle with a cup of water inside. This quick test will confirm that the microwave’s interlock switches and heating element are functioning correctly before regular use.
https://www.lg.com/us/cooking-appliances/lg-mser2090s-counter-top-microwave#pdp_specs
Since this unit was purchased from Best Buy, please contact them directly regarding their return or exchange policy. For any further assistance, please send us a private message on Social Media @LGUSSupport and our team will be more than happy to explore possible solutions. We appreciate your patience.
—Renzo
Microwave oven
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice I love it!! Has all the features I like!
I would recommend this to a friendMicrowave
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave heats up food really good and the taste
I would recommend this to a friendGood
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as advertised, just wish the buttons lite up.
I would recommend this to a friendI would not buy this again.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Although I appreciate some of the features, the notification sound is so low you have to stand next to the microwave to hear it. I went through the manual, googled it and contacted LG. Only after excessive time on chat with LG did they concede the volume could not be adjusted. By then it was two weeks later. I am not a Happy Camper.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Diana. Thank you for taking the time to share your experience with the LG Microwave (MSER2090S) model. We’re glad to hear you’re enjoying some of its features, but we understand your concern about the notification sound is too low to be useful—especially if you rely on audio cues in the kitchen. We strive to provide high-quality products that exceed our customer's needs and expectations.
This model does not offer volume adjustment for the end-of-cycle sound. We appreciate you going the extra mile to research and reach out to us, and your feedback is valuable as we continue working to improve future designs.
If there's anything else we can do to help or if you'd like to explore other model options that better suit your preferences, please connect with us directly on social media @LGUSSupport. We're here to help in any way we can. ^Juvy
good and bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cooks well, but button to open door is questionable
No, I would not recommend this to a friend