Customer Ratings & Reviews

DO NOT, I repeat, DO NOT buy this microwave!!! Within the first month there was condensation dripping between the "glass" in the door that never went away and every time I boiled water condensation would get behind the control panel where the clock is and fog it up so much that I couldn't see the lit up numbers. Flash forward to tonight, I was boiling water on the stove when all of a sudden out of nowhere there was a BANG, then sparks, smokes and FLAMES coming from behind the control panel up through the vents on the top. The microwave wasn't even turned ON!!!! My husband immediately unplugged it and use a fire extinguisher to put out the flames. If I had not been in the kitchen when this happened, our house would have burned to the ground. This microwave is 17 months old, absolutely pitiful and horrifying. I replaced all of my appliances with LG when we remodeled the kitchen and the previous microwave(Kenmore) was over 20 years old. When I called LG they said "sorry, it only has a 12 month warranty and we've never heard of our units catching fire". I am FUMING mad!! Reading through the Reviews of this microwave it is CLEAR they have had a problem with condensation accumulating behind the control panel for YEARS. I cannot believe that one of the biggest corporations in the world didn't even offer a discount towards a new model. I don't give a flying flip if the warranty is only for 12 months, it should NOT go up in flames EVER, let alone after 17 months. I am so angry right now I cannot even think. My GOD, what if this happened in the middle of the night while we were sleeping????????????????????????????????????? I"M SO MAD!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Many options, have to read user manual to figure them out

So far better than the samsung we have that got brOken

love this microwave. installed easy, and works flawless.

Great microwave oven for a great kitchen works great

Nice and lovely oven. .just as described on line..

Love the kids warming feature, multiple fan speeds

Love the black interior and extend a vent feature.

looks good, and works good, buttons are hard to push, and lights are horrable, why something this expensive cant have LED lights?

The exterior light was very dim even on high and the design team off-set it to the left instead of in the center. The bulb was a halogen and got extremely hot. The heat was so warm it heated up the interior of the microwave. We also wanted a keep warm feature which we thought it had but when delivered did not. Long story short I would not recommend this model to other people. We are getting a replacement. Best Buy has been wonderful to work with. You have the purchase date of June 4th but we purchased it on May 15th.

We had a Kenmore. This LG takes longer to heat food of water. It only reminds you one time when the food is ready. The Kenmore reminded you at least 4 times when your food was ready.

Microwave doesnt need high spec review. Altoigh this was revimmended From consumer reports as a good buy. Only con is hard to see inside comoared to one replaced.

It makes a loud noise when I cook with it. I called LG and they are going to have someone come out and look at it,

Bought this microwave July of 2019. Eight months later the thing craps out. Loud noise coming from inside microwave behind where keypad is. Had to go with LG to get service. Received text from a repair company called A&E. Did a check on them. Seems they are completely horrible with service calls. Guy is supposed to come April 7th to fix. Not looking forward to this. Stay away from LG on any of their appliances. Their saying LIFE IS GOOD, only applies to them and not to their customers. Buyer beware.

The unit makes a loud growling sound when running. Timer beeps a few times then quits. Cannot program and save a multi-step process. But it does cook evenly and looks nice. 1-button for popcorn works great.

We bought this for our son. His complaint was the viewing window is only half of the door glass. So visibility of your items cooking is not real good.

Not a horrible microwave, but def. not the best. Came as part of the bundle otherwise I would have picked something better

The light is not bright enough. On certain foods that in the freezer, it takes longer to heat than what the directions on the box say.

I made some popcorn and I can’t get the smell out of the microwave. It’s coming from the inside wear their is a hard to reach filter

After purchasing the product we immediately started to have problems with the fan, noise, and light bulb. I called Best Buy and they said "Sorry, we can't help you, call LG" --- LG repairman has been out 3 times and told us the model should have had metal parts instead of plastic. Given ;your reply to me right after I purchased the product I will never return to your store nor will my company purchase from the Greenwood IN location.