Customer Ratings & Reviews
- Model:
- LMV2031SB
- SKU:
- 3369024
Rating by feature
- Performance
Rating 4.3 out of 5 stars
- Cook Settings
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers enjoy the ease of use, larger size, and quiet operation of this 2.0 Cu. Ft. Over-the-Range Microwave. Many appreciate its fast heating, excellent performance, and attractive appearance. While some find the display challenging to read and the stainless steel prone to fingerprints, the overall user experience is overwhelmingly positive. The microwave's features and design are frequently praised.
This summary was generated by AI based on customer reviews.
Does the job, key mistakes
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave does the job seamlessly, but there are issues with the exterior. The clock/timer appearance is not bright enough, and there’s no quick start buttons.
I would recommend this to a friendBrand response from LGAnswers
Posted .Thank you for your feedback, it is very important to us. I hate to hear you were dissatisfied with some of the functions on your microwave. If there is anything we can assist you with, please feel free to reach out to us via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport so I can gather the necessary information from you. ^AB
Nice complement to my range.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice and big. Like the removable shelf. Don't care for the glass door. Not able to see the food cooking. Overall average microwave.
I would recommend this to a friendTop flap/damper
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The soft megal flapper that opens and close very thin, when it gets windy in the area, flapper/damper bounces back and forth, annoying noise if u arevwatching a movie or everything is silence.
No, I would not recommend this to a friendIts ok
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This ,Microwave is average at best. The display Light is way too dim and there is no way to adjust it. Not the most intuitive either.
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Died after 1 year and 1 day
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked just fine and was easy to clean for exactly 1 year and a day. Made a baked potato in it and after it finished that, it made a loud pop and now does not cook anything. Called for warranty, but it was out of the period by 1 day according to the receipt and LG will not allow even that little of a grace period. Byer beware of all LG products.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We apologize that this experience has been less than ideal. We would love the opportunity to turn this experience into a positive one. Please head over to our support team via @LGUSSupport on Twitter or you can give us a call at 800-243-0000 so that we can dig into this a little more for you. ^CP
Falling apart in less than 1 year
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought an entire LG kitchen for Christmas 2016. By August, small plastic bits began to break off the microwave. We did not abuse it, just normal wear, and it was crumbling. The plastic vent cover shattered into small pieces, the plastic on the inside of the door which held the handle in, the trim is falling off, and the upper plastic. It’s unbelievable. We contacted LG and were told they would not cover it due to physical damage. When we asked what physical damage, they changed their tune and said they wouldn’t cover it because it’s cosmetic. Worst part? The replacement parts cost more than the entire microwave brand new. This product is garbage. Thank you for reading.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .This certainly doesn't sound right. We would be happy to look into this. Our support team is available via Twitter @LGUSSupport or Facebook www.Facebook.com/LGSupportUSA ^CP
Window too small
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works, it looks good, but it's super frustrating that I can't see inside. The window is small, set too high and tinted too much.
No, I would not recommend this to a friendMostly ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave gets the job done, cooks fast, has good features.. cons: the controls are a little cumbersome, and when cooking the microwave could be a little quieter.
I would recommend this to a friendLooks nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave is slightly better than my last microwave oven of 2 years ago. The buttons are hard to press. The window is tinted so much you cannot see your plate cook.
No, I would not recommend this to a friendGood for the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working shortly after installation. Repaired under warrantee. Works fine now. Interior light is not bright enough. Controls are good.
I would recommend this to a friendCareful cleaning the face
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item works great but the LG emblem fell off the door the first time I went to wipe down the surface.
No, I would not recommend this to a friendBeware!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just so this happens to know one else... I have a unique kitchen where the stove is against a wall, and so the over-the-range microwave needs to go against the wall. Although the opening fits a 30" width microwave...the door needs an extra two inches to open 90 degrees. The makers assume that everyone has a cabinet on both sides of the microwave...not necessarily so. I wish they would make a microwave that can have a reversible door. But until then...another brand I gave to buy. Too bad...it looks nice.
No, I would not recommend this to a friendJUST SOSO
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.IS NOT VERY EFFICIENT - TAKES A BIT TO EVEN HEAT UP COFFEE
No, I would not recommend this to a friendReturned it for another.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm short and could not read the message window unless I walked about 5 or 6 feet away from the microwave. It's probably fine for an average or tall person. It performed just fine.
I would recommend this to a friendNice microwave but needs better lighting
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this microwave. I didn't get it 5 stars because the clock is not nearly bright enough and I wish it had LED lighting underneath.
I would recommend this to a friend- Pros mentioned:Size
Didn't fit - have to bring back and exchange!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this microwave for our summer home in Maine. Loved all the features and was 2.0 cubic ft. Same dimensions as our old microwave, so felt certain it would fit the recommended space. Got it all installed and went to open the door and we could only open it a few inches. The swing of the door required more than the 30 inch advertised required. Now we will have to bring it back and start all over again!
No, I would not recommend this to a friend Poor Installation Service
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchase fine but techs never connected exhaust to duct and cold draft from outside comes in during winter. Terrible service with Best Buy. They need to do the work properly. Same guy hooked up my dishwasher and disconnevtef garbage disposal & light over sink.
I would recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear your experience with the delivery and installation was less than satisfactory. Thank you for bringing this to our attention. It help us continue to work towards improving the overall customer experience. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution. ^Venette
Too wide with door open
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Since it requires and extra inch with the door opened, they took it back, being next to a wall on the left side, the door would not open, therefore, it would not fit the space. LG should have this in the specs.
I would recommend this to a friendI have got this Product: Open Box from Best Buy...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product itself is fine, but the Open Box had missing parts like the main-tray, filters, some mounting hardware etc.
No, I would not recommend this to a friendMs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Window to see inside is very small. Otherwise it’s nice. Cook features are good
I would recommend this to a friend