Customer Ratings & Reviews
- Model:
- LMV2031SB
- SKU:
- 3369024
Rating by feature
- Performance
Rating 4.3 out of 5 stars
- Cook Settings
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers enjoy the ease of use, larger size, and quiet operation of this 2.0 Cu. Ft. Over-the-Range Microwave. Many appreciate its fast heating, excellent performance, and attractive appearance. While some find the display challenging to read and the stainless steel prone to fingerprints, the overall user experience is overwhelmingly positive. The microwave's features and design are frequently praised.
This summary was generated by AI based on customer reviews.
Buttons difficult to push
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave is nice looking and works well but buttons are very hard to push. You really have to press hard and it’s annoying.
No, I would not recommend this to a friendgood, so far
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.so far so good. Should serve the purpose, and goes with our new decor of stainless steel.
I would recommend this to a friendBrand response from LGAnswers
Posted .We are so happy to hear you are happy with your microwave! If you are in need of any assistance, have additional questions, or would just like to see our helpful tips, check us out on Twitter @LGUSSupport ^CP
Looks great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The look is modern, under carriage light is bright, good room inside,one drawback is that the shelf sits low over the turntable.
I would recommend this to a friend- Cons mentioned:Display
Not up to expectations
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review..Can't see into the microwave, glass door to dark. .After cooking alarm sounds 4 times then stops,should sound once every 5 seconds until microwave door is opened. .The display goes black after using the microwave in about a minute and you can't see the time of day.
No, I would not recommend this to a friend Love LG but this leaves a bit to be desired
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.our previous microwave was better, we just need a stainless to match our new frig
No, I would not recommend this to a friendOverall Just Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The size is great and it looks great. The only disappointment is that the extraction losses power when the microwave is working.
No, I would not recommend this to a friendMicrowave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It fine it matched the rest of our appliances except I dislike the small window cant see food as it cooks
I would recommend this to a friendwe expected Quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.after less than a month of use, the control panel is showing wear and tear. literally.
No, I would not recommend this to a friendFair, works well.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not as well built as the whirlpool we bought last year , not as sturdy, purchased new one to match.
No, I would not recommend this to a friendIt was alright
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a good microwave but it came in with a dent in it and the templates to mount it were wrong.
I would recommend this to a friendSmall dent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.VERY small dent right in the middle of the front of the microwave.
I would recommend this to a friendBest Buy losses Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t have it yet? It came no bracket! Said it was on the receipt. Nothing said by sales representative to inform me! The installer unhooked my fan and light and put the unit in his truck. One of your representative Steven was extremely rude. I was causing his bad day. Because I was asking questions and insisting that I get some answers. I want the microwave I paid for!! Or install the same brand LG at no extra charge since this has been ongoing since September 2. Your help with this matter has been going on for to long and the holidays are right around the corner!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
three and a half, too noisy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.my only complaint is the noise. It is not the fan which is convenient but the microwave itself
I would recommend this to a friendDark inside. Needs more light
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to get used to settings. Like spacing inside. Can heat items without removing upper tray
I would recommend this to a friendDidn't even last 6 months
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unit's magnatron (heating element) failed after 5 months, LG repaired the problem and it didn't even make it a month before it failed again. LG will only look at repair options at this point. The unit has issues with noise levels as well when heating, gets extremely loud and then gets really quiet. I recommend finding a different brand and save yourself the headaches of having to take time off to get the unit repaired multiple times. Only positive so far is it looks nice in the black stainless steel face but the unit is completely useless for heating/cooking.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .That's not good! We're sorry to see that you've run into these issues with your microwave. We'll need to gather some additional details from you in order to see how we can best assist. Please reach out to a specialist via Twitter @LGUSSupport or via Facebook https://www.facebook.com/LGUSA/ ^CP
- Cons mentioned:Clock
Disappointed in some features
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You can't see in while the microwave is cooking to see if things are bubbling over or are done. The clock goes out after 5 minutes of idle time. Can't use as a clock from across the room.
No, I would not recommend this to a friend Dissapointed!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this last yr 2019 in April..in Sept this yr it (2020) died. So a very kind tech from LG came in to fix it..repaired n replaced the fan n motor n the magnetron..now 1 month later it had a burning smell n died again..waiting for LG to come back to me! I think this MW is/was faulty from day 1! My old whirlpool lasted me 19 yrs...not a happy camper☹
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are dissatisfied with your unit's performance.If you'd like to discuss more, please reach out to our Customer Support Team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Intermittent failure and poor service
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this product on June 6, 2021. For the past several months it has been intermittently working; then, suddenly not working at all. We have tried calling LG to get connected to an LG service person in our area (zip 29928). We finally were told that the closest service person is over 2 hours away. Now we are stuck with a microwave that is barely over 1.5 years old, that only works some of the time with no way to get any service for it or compensation from LG - a company that we have looked to for quality up until now.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hi, We hate hearing your unit is not working properly. I'd like to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Also include your contact information, model/serial numbers and date of purchase so that we can investigate and explore all options to provide you with quick assistance and expedite a resolution. We will do everything in our power to help and apologize for any inconvenience experienced. Thank you.^Vanessa
faulty waves
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the automatic buttons doesn't anymore disappointed
No, I would not recommend this to a friendSo far good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't understand the rack feature. Took it out because it gets too tight. Price was goid.
I would recommend this to a friend