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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 4298 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Cook Settings

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are impressed with the product's overall performance, ease of use, and appealing design. They also appreciate its generous size, useful features, quiet operation, and powerful functionality, noting that installation is a breeze. However, some customers have reported issues with the heating mechanism and found the fingerprint resistance to be ineffective. Minor concerns include the type of light used and the visibility of certain elements.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 4,298 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect !

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sleek look and please with its performance.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Sleak looking and intuitive to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is an awesome replacement for the previous one I had. It fit well into the space and the installation team from Geek Squad was second to none.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install Great for the price. Not many options on the defrost button. Door was warped, but Samsung had it fixed quickly and painlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    nice looking and a good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave has a great look and a solid feel. The only downside is there are no fast cook buttons for 1, 2, or 3 minute cooking. Very minor issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Fridgidaire Galaxy Microwave over the range that worked great, which I loved. It was only 6 years old and it just stopped working. Cheaper to get a new one than repair the old one. Was not going to spend the same amount as I did before and not last as long and this one was on sale. Been in for about 3 weeks now. So far the fan/exhaust is far superior than my other one and this one is quieter. Food cooks evenly. The only feature that I truly miss is the one button time feature of 1-6 minutes of cooking. Catch myself hitting the one for one minute all the time. Pleased with this purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    May be having some issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve had this for a month. We’ve only used it a few times to heat up food honestly. Our old over the range microwave broke and we went 8 yers without a microwave so we have been used to not using one. We don’t have an issue with the microwave function but an on and off issue with the screen display. When you hit the button to turn on light or fan it looked like the display screen was shorting out. It did this for a week and then stopped. Probably going to get a replacement so we don’t have any issues when it’s out of warranty.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave has a lot to offer! Stylish stainless steel. Hidden vent is a good look. Perhaps the quietest fan I have ever had, even on turbo mode.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Too Many Bad Features to Recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave has several bad features, there are better choices. 1. The display looks great under dim lighting. In a normally lit kitchen it is so dim that it is difficult to read. 2. The display is deeply recessed so one has to look at it head on. When the microwave is mounted at the standard height above a range anyone shorter than about 5 ft 6 in will not be able to see it unless they step back from the range. 3. Many of our friends and other family members also have over the range microwaves. The vent fan in this model is by far the loudest. Also, beware of the short Best Buy return window. We bought the microwave as part of a kitchen remodel project. By the time it was installed, and the power restored, the return window had passed. The window is really too short for appliances that aren't just 'plug and play'. Won't be buying anything we cannot immediately use from Best Buy in the future. Plenty of other stores have the same price and more generous return policies.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We hate to hear you are dissatisfied with your unit's performance.If you'd like to discuss more, please reach out to our Customer Support Team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette LG

  • Pros mentioned:
    Design, Ease of use

    Rated 3 out of 5 stars

    Great Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave- easy to use - lots of options very clean looking

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave was easy to install and has av great modern look. works well

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is so easy to clean. I never have trouble getting anything off. The sensors are very accurate and food isnt overly heated. Popcorn comes out great!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good item!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 months have passed an it's been really good!! No issues so far!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good microwave for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is nice looking ss microwave. It was easy to install and it is easy to operate. We have not had an LG before but would consider another LG appliance based on this.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Does what it needs to, great value.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a model that had more settings and buttons. This model is simpler to use and performs all the same functions. The black stainless steel is much easier to keep clean also!

    I would recommend this to a friend
  • Cons mentioned:
    Fingerprint resistance

    Rated 4 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fingerprint prone, touch screen, cooking temp and time veey adequate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent OtR Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is great. It cooks food quickly and reheats food well. The button layout And functions are very handy. I was able to self install the unit without much difficulty at all.

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Nice quality for the value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased as a upgrade from a GE microwave, has alot of nice features. I miss the 1 button cook feature that my other microwave had but everything else is all good

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product! i love the performance and durability

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great value for the price. It looks shiny and so clear, almost like a mirror. Very Very happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works exactly as expected and looks great in my kitchen!

    I would recommend this to a friend