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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 4298 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Cook Settings

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are impressed with the product's overall performance, ease of use, and appealing design. They also appreciate its generous size, useful features, quiet operation, and powerful functionality, noting that installation is a breeze. However, some customers have reported issues with the heating mechanism and found the fingerprint resistance to be ineffective. Minor concerns include the type of light used and the visibility of certain elements.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 4,298 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product for performance and aesthetics. I

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Yea for Black Stainless

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the black stainless steel, lots of cooking options and very easy to use. Would recommend to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome microwave!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is, by far, the best microwave I have ever owned. When it is cooking, you can hardly tell it is on because of how little noise it makes. I would highly recommend this product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microwave finally here

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make sure you have an outlet designated for the microwave. I didn’t know??!! All finally done! Issues with Best Buy in Springfield Ohio since 9/5/22 finally completed 12/5/22! Customer Service is full of excuses!! Never going to the Springfield Ohio store again. I’ve had good success with the Beavercreek Store!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works great...a little pricey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has all the bells and whistles and everything works great. A little expensive compared to other microwaves but cleans easily and wanted the LG Brand to match all my other appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved is big and beautiful have more space I recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Very easy to use and easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    so far so good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave has all kinds of options and 'pre-programmed' cook modes. Like most people I almost never use any of them. For instance, there is a 'reheat' option. And one of the subheaders is 'tea'. Well, I reheat my tea 5 or 6 times every morning, as I get busy doing things. I thought this would be awesome! Imagine my surprise when it heated it for 5 minutes on full power. This doesn't bother me, since I have figured out long ago how to reheat whatever I needed. It is very attractive, and does what I need. I can ignore the rest.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Bigger than I thought

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cooks great and love the size. Bigger than it looked in store. Switched from counter top to over range, had to cut off part of the cabinet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Replaced our old one and no issues at all. Best of all, unlike some Samsung models, it doesn’t beep at you forever when food is done.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good microwave

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good capacity, easy to use, clean sleek look.. love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good microwave for the price. If you want more bells and whistles you can spend much more. But you don't need to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We ended up getting this model since it was the newest model out. Our previous model only lasted 3.5 years. They thought the magnatron went bad and replaced it but to resolution. It still didn’t work. So we got refunded and bought this one. I really hope this one lasts longer than 3.5 years for 2 people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the look

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All of our appliances in the kitchen are black stainless, this piece just helps to complete the whole picture. It runs great, all the items put in it are heated evenly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It heats food faster than previous microwaves I have owned.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    LG customer support ruins everything it touches

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It stopped working after 3 months. Dealing with LG to get it fixed and then ultimately replaced was awful and excruciating. LG made sure I understood that customer support is not something they care about. It took me months to resolve the situation and actually have a functioning microwave. If you care about your customer service experience after you give a company money, I cannot recommend LG in any way. If you want a microwave that works longer than 3 months, look elsewhere.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there, Chris. Thank you for sharing your experience with us. We understand your inquiry regarding your LG Over-the-Range Microwave Oven, Model MVEL2033F, and the feedback you have shared regarding your experience with our support services. We understand that the unit didn't meet your expectations and we want to ensure that your concerns are addressed with the care and attention they deserve. Your feedback is very important to us as it helps us improve our communication and the overall experience for our customers. We are committed to providing you with a positive resolution and ensuring your appliance is performing as it should. We would like the opportunity to turn this experience around and provide the high level of service that we strive for as a unified brand. For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com.
      https://www.bestbuy.com/product/lg-2-0-cu-ft-over-the-range-microwave-with-sensor-cooking-and-easyclean-black-stainless-steel/J7G56535LK. —Renzo LG

  • Rated 5 out of 5 stars

    Very Pleased!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with my new Microwave oven! It's very similar to my previous LG microwave, in that they have very similar functions, relevant to how and why I use a microwave. The only drawback is the new one has only ONE on the underside verses the previous, which had two lights. I do like the sensing touch keys that only require to be lightly touched to be selected/activated. Overall, a good purchase for the price paid!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice replacement microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave performs very well. I like the pre programmed sensor cooking

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful microwave, modern style. We purchased the black stainless steel version and love how it looks in the kitchen. Easy to program and use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with purchase. Easy to install without a professional installer.

    I would recommend this to a friend