Customer Ratings & Reviews
- Model:
- MVEL2033D
- SKU:
- 10853210
Rating by feature
- Performance
Rating 4.7 out of 5 stars
- Cook Settings
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
So disappointing, not a real smart device!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really disappointed! How can you call yourself a smart device and Not work with Alexa or Google? What a disappointment! The only reason I bought this was to be able to turn on the Micowave by voice. I could have bought a cheaper microwave that does what this does!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hi, we realize your Over-the-Range Microwave with Sensor Cooking and EasyClean fell short of your expectations. So that voice compatibility via Alexa or Google Assistant may one day be an option on our microwaves, feel free to submit the following form: https://www.lg.com/us/support/feedback. As a continuously innovating company, we're always looking to innovate and identify areas we can improve upon that would increase our customer satisfaction ratings. ^Chris
Damaged Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return this microwave. When we tried to remove it from the box, the whole back side was bent. The box was in bad shape when it was delivered so we think that is why the appliance got crushed.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, DonnaB. We would like to express our gratitude for taking the time to review your recent experience with our LG Microwave (MVEL2033F) model. We understand how frustrating it must have been to receive a product in a damage condition. This is not the quality and service we want our customer to experience. We recommend reaching out to Best Buy customer service at 888-237-8289 for immediate assistance. If there's anything we can do to further assist you with, please reach out to us on social media @LGUSSupport so we can help you further. Your satisfaction is important to us, and we are committed to ensuring that you receive the support and reliable performance you rightfully expect from our products and service. ^Juvy
Microwave does not work
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave stopped heating food. It comes on but does not work.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for reaching out and sharing your experience on the LG Microwave (MVEL2033F) model. We understand your concern about your unit that isn't heating properly. we strive to provide high-quality products that exceed our customer's needs and expectations.
As a troubleshooting step, we recommend checking the power level settings and ensuring the microwave is not set to a low power mode by mistake. Additionally, you may want to check if the turntable is rotating properly as an obstruction can sometimes cause heating issues. For more information, you may visit https://www.lg.com/us/support/help-library/lg-microwave-why-is-my-microwave-not-heating--1428511871544.
Please send us a private message on social media @LGUSSupport, and our team will be more than happy to assist you in further troubleshooting or resolving this issue. We appreciate your patience. ^Juvy
Arrived so damaged it was unusable!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It came completely dented. The whole side of it was completely dented in. This was weeks ago and the replacement won’t be here for another couple weeks.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for taking the time to review the LG Microwave (MVEL2033D) model. We appreciate your feedback and are truly sorry to hear about the damage it sustained during delivery.
We understand how frustrating it can be to receive a product that is unusable due to damage. We apologize for any inconvenience this may have caused you. At LG, we strive to provide high-quality products and ensure that they reach our customers in perfect condition. We are actively working on resolving this issue and ensuring that you receive a replacement as soon as possible. We understand that waiting for the replacement can be frustrating, and we appreciate your patience in this matter. To obtain more details on your LG product, you can download it's owner's manual through this link: https://www.lg.com/us/support/product/lg-MVEL2033D.BBDELGA. If you require further assistance or if there's anything else we can do to assist you, please send us a private message on Facebook or X (Twitter) using @LGUSSupport, and we will be more than happy to help. ^Juvy
Delivery/Installation never showed up.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wish I couls write this, but they never delivered it.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with LG Microwave (MVEL2033D) model. We understand your concern about an order isn't delivered as expected. We strive to provide excellent services and ensure a smooth and seamless experience. To assist you better, we recommend checking the order status and delivery details with Best Buy customer service at 888-237-8289. If you need further assistance, please send us a private message on social media @LGUSSupport, and our team will be happy to explore possible solutions for you. We appreciate your patience and are here to help. ^Juvy
unhappy buyer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.purchase Oct stop working dec 08 2022 outside of return. time frame
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We would be happy to help you with your case, however, we need to move to a platform that supports back-and-forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and we will do everything in our power to expedite a resolution for you. Thank you. ^Jennifer
Lg over the range microwave. 2.0
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the money this microwave performs well. It has sufficient power to heat most anything. It looks sleek and clean in our kitchen. Highly recommended.
I would recommend this to a friendAlready not working.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A year later it is already broken and not working.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there. Thank you for sharing your experience with the LG MVEL2033F microwave. We understand that it stopped working after just a year. This isn’t the performance we strive for, and we’d like to help resolve the issue. You may access this link related to your concern:
https://www.lg.com/us/support/help-library/how-to-reset-your-lg-microwave-oven--20152746899458
If you haven’t done so already, we recommend resetting the unit by unplugging it for a few minutes and then plugging it back in. If the issue persists, please send us a private message on Social Media @LGUSSupport or call us at 1-800-243-0000. We’re here to assist you in exploring repair or warranty options.
We appreciate your patience and feedback.
—Avril
No Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave we ordered was damaged. Our new appointment for installation was canceled and we were told the item will not be back in stock anytime soon.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We want to thank you for taking this time to communicate with us about your experience with your LG Microwave. Please send us a private message on Facebook or Twitter using @LGUSSupport, and include your contact info, or reach us at our customer service line at (800) 243-0000, and we will be happy to assist you further. Thank you. ^Jolly
the vent doesn't work at all on this microwave
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the vent doesn't work at all. I need this replaced immediately
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, MaryF. Thank you for taking the time to review the LG Microwave (MVEL2033F) model. We apologize for the inconvenience you experienced with the vent not working as expected. This is not the level of performance we strive for.
We understand the urgency of the situation and we want to ensure that you have a fully functional microwave. To address this, we recommend reaching out to Best Buy customer service at 888-237-8289 for immediate assistance. If you have any further questions or need assistance, please feel free to send us a private message on Facebook or X (Twitter) through @LGUSSupport. We're here to assist you every step of the way. ^Juvy
LG microwave needs tech support strange noises
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave is already making strange noises and it’s only the weeks old
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We read your feedback, and we apologize that the LG 2.0 Cu. Ft. Over-the-Range Microwave (MVEL2033F) did not meet your expectations and caused you inconvenience. Your feedback holds significant value for us as it aids in maintaining a fresh perspective that guides us toward enhancing our services and shaping future product developments.In order to gain a comprehensive understanding of your concern, we kindly request that you send us a private message on Facebook or Twitter using @LGUSSupport. In this message, please provide details about the type of noise your unit is producing. To help us better grasp the issue, you can also listen to a selection of sample noises through this link: https://www.lg.com/us/support/help-library/noises-microwave--20152329269153. It'll be our pleasure to assist you. -Shae
Perfect Fit and Effortless to Use Microwave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This LG over-the-range microwave is a great, easy-to-use addition to any kitchen. The controls are simple and straightforward, so you don’t have to spend time figuring out how it works. The sensor cooking feature is really helpful—it automatically adjusts the cooking time so your food comes out just right without any guesswork. It also fits perfectly in the kitchen without looking too big or bulky. The size is just right, with plenty of space inside for larger dishes, and the stainless steel finish gives it a clean, modern look that matches well with other appliances. Another big plus is how easy it is to clean. The inside doesn’t hold onto stains, so wiping it down is quick and hassle-free. Overall, it’s reliable, looks great, and makes everyday cooking easier. A solid choice if you want something simple, functional, and a perfect fit for your space.
I would recommend this to a friend- Pros mentioned:Ease of use
LG microwave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love this microwave. So smooth and easy to use. It looks great too.
I would recommend this to a friend Poor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor product and customer serivce. They are not help.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there. Thank you for raising your concern. I'm so sorry to hear that you've had a poor experience with our product and customer service. I can imagine how frustrating and disappointing it must be to feel like you're not getting the help you need.
I want to acknowledge that we fell short of our commitment to providing excellent customer service. It's unacceptable that you're not getting the support you need, and I'm truly sorry for the inconvenience and frustration this has caused. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
No show backorder
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Back order never showed up . Disappointing - will not reirder
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Oregon. Thank you for taking the time to review the LG Microwave (MVEL2033F) model. Our team strives to provide a seamless ordering and delivery process, but unfortunately, we have fallen short of your expectations in this instance. We're here to help. We recommend contacting Best Buy customer service at 888-237-8289 with your order details. If there's anything we can do further to assist you, please reach out to us on social media @LGUSSupport so we can help you further. ^Juvy
Great LG
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice microwave. Does exactly what it should. It’s very small. I think it looks funny because it does not fill up the space above the stove. Great for all the things we have used it for. Heats things quickly.
I would recommend this to a friendLG 2.0 Microwave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy install and several options for venting heated food. Looks great over the stove and moves hot steam from that surface as well. So many smart settings and I love one-touch cooking. Great at not showing fingerprints. Quiet and powerful, this is the best microwave I've ever owned.
I would recommend this to a friendGreat microwave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.An awesome microwave! It cooks vegetables etc perfectly and the first time. I don’t have to keep adding time. It looks great in our kitchen and is overall excellent quality.
I would recommend this to a friendLooks great, quiet, priced right
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced an older GE Profile unit, loving the modern look. Everything working great out of the box. Only negative is that the controls can be hard to read. Adding a backlight would do wonders for this microwave control panel.
I would recommend this to a friend- Pros mentioned:Ease of use
LG Over the Range Microwave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After a few months, we are very pleased with this microwave. It is straight forward to use. It produces a consistent and uniform cooking result and is easy to clean.
I would recommend this to a friend