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Customer Ratings & Reviews

$999.00

Customer reviews

Rating 4.5 out of 5 stars with 4287 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Cook Settings

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 4,287 reviews
  • Rated 4 out of 5 stars

    Great Product-Affordable Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Frigidaire microwave died after 2 yrs of regular use. I was looking for something that would go with my LG Stainless Steel refrigerator in the kitchen area. This one is bigger better and looks good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install Great for the price. Not many options on the defrost button. Door was warped, but Samsung had it fixed quickly and painlessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Microwave.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t learned everything about it yet, but I will. I love the shelf and turntable and it’s very easy to use (so far). Great purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    nice looking and a good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave has a great look and a solid feel. The only downside is there are no fast cook buttons for 1, 2, or 3 minute cooking. Very minor issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product for performance and aesthetics. I

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave look amazing and works awesome, great buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleak looking and intuitive to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is an awesome replacement for the previous one I had. It fit well into the space and the installation team from Geek Squad was second to none.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We recently replaced our kitchen appliances including the over the range microwave. This model is easy to use with a lot of options and we love the black stainless finish.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking over the range microwave that operates easily. I don't like that you cannot see inside while it is in operation. Sometimes things boil over and there is no way to see this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the greatest microwaves I've ever had the pleasure of using. It's a beautiful finish and it heats up our food extremely fast. Great product and I highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product everything we needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Read that there were some issues with the clock being out all the time to save energy but it does work fine no issues with this . Easy to install and works just as advertised

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Poor Install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m happy with over the range microwave itself but very disappointed at Best Buy installer. Despite several back and forth, I would say the install service doesn’t deserve PROFESSIONAL title, at least, that was what I was charged for. I think a rookie would do a better job than Best Buy installer. Is there anyway I can get my money back?

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there, HamidM. Thank you for sharing your experience with us. We understand your inquiry regarding the installation service for your LG 2.0 Cu. Ft. Over-the-Range Microwave. While we are pleased to hear you are happy with the unit itself, we understand that the third-party installation did not meet your expectations.
      https://www.bestbuy.com/product/lg-2-0-cu-ft-over-the-range-microwave-with-sensor-cooking-and-easyclean-stainless-steel/J7G56535L9
      For further assistance and any specific concerns you may have regarding your request, please contact us on lgdigitalcare@lg.sprinklrsupport.com, and our team will be more than happy to assist you. —Renzo LG

  • Rated 2 out of 5 stars

    Too Many Bad Features to Recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave has several bad features, there are better choices. 1. The display looks great under dim lighting. In a normally lit kitchen it is so dim that it is difficult to read. 2. The display is deeply recessed so one has to look at it head on. When the microwave is mounted at the standard height above a range anyone shorter than about 5 ft 6 in will not be able to see it unless they step back from the range. 3. Many of our friends and other family members also have over the range microwaves. The vent fan in this model is by far the loudest. Also, beware of the short Best Buy return window. We bought the microwave as part of a kitchen remodel project. By the time it was installed, and the power restored, the return window had passed. The window is really too short for appliances that aren't just 'plug and play'. Won't be buying anything we cannot immediately use from Best Buy in the future. Plenty of other stores have the same price and more generous return policies.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We hate to hear you are dissatisfied with your unit's performance.If you'd like to discuss more, please reach out to our Customer Support Team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette LG

  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, Easy to install. Looks great and has many great features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave has a lot to offer! Stylish stainless steel. Hidden vent is a good look. Perhaps the quietest fan I have ever had, even on turbo mode.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Fridgidaire Galaxy Microwave over the range that worked great, which I loved. It was only 6 years old and it just stopped working. Cheaper to get a new one than repair the old one. Was not going to spend the same amount as I did before and not last as long and this one was on sale. Been in for about 3 weeks now. So far the fan/exhaust is far superior than my other one and this one is quieter. Food cooks evenly. The only feature that I truly miss is the one button time feature of 1-6 minutes of cooking. Catch myself hitting the one for one minute all the time. Pleased with this purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    May be having some issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve had this for a month. We’ve only used it a few times to heat up food honestly. Our old over the range microwave broke and we went 8 yers without a microwave so we have been used to not using one. We don’t have an issue with the microwave function but an on and off issue with the screen display. When you hit the button to turn on light or fan it looked like the display screen was shorting out. It did this for a week and then stopped. Probably going to get a replacement so we don’t have any issues when it’s out of warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great value for the price. It looks shiny and so clear, almost like a mirror. Very Very happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must By The LG - 2.0 Cu. Ft. Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new LG - 2.0 Cu. Ft. Microwave is great add to the Kitchen and is easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice over the range Microwave

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing Cooks! No really it cooks and looks great. Free's up valuable countertop real estate.

    I would recommend this to a friend