Customer Ratings & Reviews
- Model:
- LMV2031BD
- SKU:
- 4483501
Rating by feature
- Performance
Rating 4.7 out of 5 stars
- Cook Settings
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
to a friend
Customers are saying
Customers enjoy the ease of use, larger size, and quiet operation of this 2.0 Cu. Ft. Over-the-Range Microwave. Many appreciate its fast heating, excellent performance, and attractive appearance. While some find the display challenging to read and the stainless steel prone to fingerprints, the overall user experience is overwhelmingly positive. The microwave's features and design are frequently praised.
This summary was generated by AI based on customer reviews.
Disappointed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Defective product. Vent sounds like an antiquated train. Very disappointed!!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
order was a disaster
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I never did get the product and finally cancelled. Every step of the way was a total disaster.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear your experience with the delivery and installation was less than satisfactory. Thank you for bringing this to our attention. It help us continue to work towards improving the overall customer experience. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution. ^Venette
Delivered a wrong Microwave
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.a wrong (Samsung) Microwave was delivered instead of the. LG one I had bought.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Understandably, this is frustrating.We apologize for any inconvenience this caused. ^Venette
I did not have a good experience.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave failed after less than 5 months, and LG would not replace the item.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate hearing your unit is not working properly. I'd like to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Also include your contact information, model/serial numbers and date of purchase so that we can investigate and explore all options to provide you with quick assistance and expedite a resolution. We will do everything in our power to help and apologize for any inconvenience experienced. Thank you.^Venette
Stopped working
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Suddenly stopped working in less than a year, we used it minimally
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette
Poor quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped heating after 2 years. Fan is incredibly loud.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We're sorry to hear that you had a negative experience with your LG product. Thank you for taking the time to communicate with LG about your experience with your LG products. We appreciate your feedback which helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki
Ugh!!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible microwave. Cannot see inside unless you stand on your toes. Blocked by stuff on door.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We appreciate your feedback regarding the design of the microwave door and will pass it on to our design team for consideration. If you're in need of some guidance with using your microwave, please contact our Customer Support by any of the below options:
Phone: 1-800-243-0000
Live Chat: https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com/
LG microwave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love this microwave. So smooth and easy to use. It looks great too.
I would recommend this to a friendAwful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought defective, was making loud noise, waiting for best buy to exchange it
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Oh no! That's not good. We are sorry to see the microwave you received was defective. We would be happy to look into this to see how we can best assist you with getting this resolved. Drop us a line on Twitter at @LGUSSupport or on Facebook https://www.facebook.com/LGUSA/ so we can get more info and see what we can do. ^CP
it only lasted 15 months
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.With residential use it lasted less than 2 years. I would not recommend this product.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .What you have described is far from what we expect. We would be more than happy to look into this issue for you. Our support team is available via Twitter @LGUSSupport or Facebook https://www.facebook.com/LGUSA/ ^CP
Grabage
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broken already. Also no one touch for quick start.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
LG 2.0 Microwave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy install and several options for venting heated food. Looks great over the stove and moves hot steam from that surface as well. So many smart settings and I love one-touch cooking. Great at not showing fingerprints. Quiet and powerful, this is the best microwave I've ever owned.
I would recommend this to a friendDisappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product didn't state the door would not open if against a wall or another cabinet. Had to return it!
No, I would not recommend this to a friendUseless product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In less than 3 months, this microwave became noisy. Fan keeps working for no reason.
No, I would not recommend this to a friendPerfect Fit and Effortless to Use Microwave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This LG over-the-range microwave is a great, easy-to-use addition to any kitchen. The controls are simple and straightforward, so you don’t have to spend time figuring out how it works. The sensor cooking feature is really helpful—it automatically adjusts the cooking time so your food comes out just right without any guesswork. It also fits perfectly in the kitchen without looking too big or bulky. The size is just right, with plenty of space inside for larger dishes, and the stainless steel finish gives it a clean, modern look that matches well with other appliances. Another big plus is how easy it is to clean. The inside doesn’t hold onto stains, so wiping it down is quick and hassle-free. Overall, it’s reliable, looks great, and makes everyday cooking easier. A solid choice if you want something simple, functional, and a perfect fit for your space.
I would recommend this to a friendWorst purchase experience ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I changed the microwave 3 times. All 3 arrived damaged.
No, I would not recommend this to a friendGreat LG
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice microwave. Does exactly what it should. It’s very small. I think it looks funny because it does not fill up the space above the stove. Great for all the things we have used it for. Heats things quickly.
I would recommend this to a friendLG Quality in a Sleek Look
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sleek modern look, quiet, easy to install. LG quality product. Nice features.
I would recommend this to a friendLooks great, quiet, priced right
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced an older GE Profile unit, loving the modern look. Everything working great out of the box. Only negative is that the controls can be hard to read. Adding a backlight would do wonders for this microwave control panel.
I would recommend this to a friendGreat microwave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.An awesome microwave! It cooks vegetables etc perfectly and the first time. I don’t have to keep adding time. It looks great in our kitchen and is overall excellent quality.
I would recommend this to a friend