Customer Ratings & Reviews
- Model:
- LMV2031BD
- SKU:
- 4483501
Rating by feature
- Performance
Rating 4.7 out of 5 stars
- Cook Settings
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
Customers are saying
Customers admire the product's excellent overall performance, ease of use, and appealing design, often noting its generous size, useful features, and quiet operation. They also appreciate its power and straightforward installation. However, some users have reported issues with its heating capabilities, the effectiveness of its fingerprint resistance, and the type of light used, with some elements being difficult to see.
This summary was generated by AI based on customer reviews.
Not reliable
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave worked for just under a year before breaking. LG sent out a company to repair it after waiting for several weeks because their customer service is terrible. They replaced the entire internal wiring. Starting working. Now a year later, it broke again. Too many headaches.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We're sorry to hear that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to see what we're able to do to assist. Thanks. ^Nikki
Horrible Microwave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.its literally burnt out shorted after 7 months. I waited 6 weeks for the replacement part to come in and was assured it was a quirk and it's fine. that means 6 weeks without a microwave?? now it broke again. the motor blew out and it's less then a year old. I'd Neverl buy an LG again.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are dissatisfied with your unit's performance.If you'd like to discuss more, please reach out to our Customer Support Team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Bad unit
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this unit the first week of November unit failed less than 60 days later best buy said it is over 15 days old, deal with company I've now had to wait over a week for a service technician to come and look at it and I'm looking at potentially two to three weeks before I have a serviceable microwave they hope.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are dissatisfied with your unit's performance.If you'd like to discuss more, please reach out to our Customer Support Team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Very disappointed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It stopped working in less than two years. We are never home so we barely used it. We rather buy another microwave than fixing it because we would spend the same money. All our appliances are from LG we are afraid they will stop working too :/
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We're sorry to hear that you had a negative experience with your LG product. Thank you for taking the time to communicate with LG about your experience with your LG products. We appreciate your feedback which helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki
Unreliable
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had two of these. Both failed just after the factory warranty expired. For the second one I purchased a 5 year plan. It was repaired once then replaced when the magnatron failed.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hi, FrankG. Thanks for reaching out. Hopefully you were able to get your microwave up and running. But should you have additional concerns, please feel free to contact us by sending us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly
Door too big
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sounded like a spaceship was taking off whenever we used it. It was an open vox which might explain it. Also gave my self a black eye in the dark opening the giant door.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there. We're sorry to hear about the issues you faced with your LG microwave oven, model MVEL2033F. The loud noise and the difficulty with the door opening are certainly not the experience we aim to provide with our products.
The noise issue you described could be due to the open-vox feature, which is intended to make it easier to open the door. However, we understand that it can be disconcerting, and we appreciate your feedback.
As for the incident with the door, safety is of utmost importance to us. We're sorry to hear about your experience, and we'll certainly take your feedback into account for product improvement.
If you have any further concerns or questions about your LG microwave oven, please don't hesitate to contact us directly. We're here to help.
To address any issues or questions, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000. We value your satisfaction and are committed to providing the support you need. ^Jolly
Won’t open when installed in standard cabinet
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was installed in a standard depth and width cabinet surround. The microwave door requires more clearance than is available at the 30” width, and won’t open. Ridiculous design. Nothing but problems with LG appliance design in our new kitchen. This goes back.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to see you are having trouble installing your new over the range microwave. We will be happy to help walk you through getting this set up. Our support team is available via Twitter @LGUSSupport, Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000. ^CP
door handle breaks easy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the door handle breaks very easy the screws are tie to a plastic the plastic breaks super easy i dont recommend it
No, I would not recommend this to a friendBad product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Broke dow.. right before warranty expired (no heating) Got repaired by warranty, and then the carroussel stopped working a month later now out of warranty. Just sucks!!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hey there, Carlos. Thank for you taking your time for reviewing this LG Over-the-Range Microwave and we'd like to the opportunity to further investigate into what happened. We take great pride in our work, and our hope is always that it helps each one of our customers accomplish their goals. Clearly this was not your experience, and we apologize. We will be working to fix it so that an incident like this never happens again. Should you need any assistance with your LG Over-the-Range Microwave, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Anthony
Broke after seven months
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was fine until it wasn't (though we didn't like the fact that my wife (who is 5' 5") couldn't see into it because of the tinting on the door). LG customer service has been disappointing. It's been more than a month and they still don't know when one of the parts will ever arrive.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are having an issue with your microwave, but would love to be able to help. Drop us a line on Twitter at @LGUSSupport or Facebook https://www.facebook.com/LGUSSupport/ so we can get more info and see what we can do. ^AC
LG means Low Grade
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thing already has tons of issues. Exhaust fan is a joke. I bought all three matching appliances and they're all trash, this, the dishwasher, and the fridge.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hey there, Tommy. Thank you for taking your time for reviewing your LG 2.0 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and EasyClean. We take great pride in our work, and our hope is always that it helps each one of our customers accomplish their goals. Please get in touch with us if you have questions for us by sending us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000, and we would be glad to help. ~Anthony
Poor quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this microwave at the end of 2014. Exactly two years later, the keypad on the machine is dead, and it now requires replacement. This is a bad sign on the quality scale, especially for this brand. I would not recommend this product.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear of your experience with your unit. Please know that we are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We hope that you will consider LG for your future product needs. For the latest updates on LG Microwaves, please visit https://www.lg.com/us/microwave-ovens. You can always reach out to LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook (https://www.facebook.com/LGUSA/) with any product questions or concerns. We apologize for any inconvenience this caused. ^Daphane
Failed Inside of a Year
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We had this unit less than a year when the exhaust fan failed. First the repair guy ordered the wrong part. Then when the right one came in it was also defective. We STILL don't have a working microwave. I will avoid LG in the future.
No, I would not recommend this to a friendDon't buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly 2 years old and it started making popping noises and emitting electrical burning smell. LG says it is out of warranty and refused to do anything. Not going to put more money into an unsafe product. Will never purchase another LG product.
No, I would not recommend this to a friendFailed after 18 months
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Failed after 18 months. Out of warranty. It took a lot of extra time to pull it out and replace it. LG would not stand behind the product.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are dissatisfied with your unit's performance.If you'd like to discuss more, please reach out to our Customer Support Team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Broke down after two years
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Broke down after two years. Replaced magnetron. Seems to work better than when new, so the microwave might have been faulty from day one. .
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .If this doesn't resolve the issue you are experiencing, our support team would be happy to help. Please reach out to a specialist via Twitter @LGUSSupport or Facebook www.Facebook.com/LGUSA ^CP