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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 4289 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Cook Settings

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers enjoy the ease of use, larger size, and quiet operation of this 2.0 Cu. Ft. Over-the-Range Microwave. Many appreciate its fast heating, excellent performance, and attractive appearance. While some find the display challenging to read and the stainless steel prone to fingerprints, the overall user experience is overwhelmingly positive. The microwave's features and design are frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 199 Showing 3,961-3,980 of 4,289 reviews
  • Rated 3 out of 5 stars

    This matched my kitchen look

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave doesnt need high spec review. Altoigh this was revimmended From consumer reports as a good buy. Only con is hard to see inside comoared to one replaced.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this microwave July of 2019. Eight months later the thing craps out. Loud noise coming from inside microwave behind where keypad is. Had to go with LG to get service. Received text from a repair company called A&E. Did a check on them. Seems they are completely horrible with service calls. Guy is supposed to come April 7th to fix. Not looking forward to this. Stay away from LG on any of their appliances. Their saying LIFE IS GOOD, only applies to them and not to their customers. Buyer beware.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. We apologize for any inconvenience this has caused. ^Daphane LG

  • Rated 3 out of 5 stars

    OK but not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit makes a loud growling sound when running. Timer beeps a few times then quits. Cannot program and save a multi-step process. But it does cook evenly and looks nice. 1-button for popcorn works great.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Gift for son

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for our son. His complaint was the viewing window is only half of the door glass. So visibility of your items cooking is not real good.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Loud microwave with wrong parts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After purchasing the product we immediately started to have problems with the fan, noise, and light bulb. I called Best Buy and they said "Sorry, we can't help you, call LG" --- LG repairman has been out 3 times and told us the model should have had metal parts instead of plastic. Given ;your reply to me right after I purchased the product I will never return to your store nor will my company purchase from the Greenwood IN location.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice complement to my range.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and big. Like the removable shelf. Don't care for the glass door. Not able to see the food cooking. Overall average microwave.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Does the job, key mistakes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave does the job seamlessly, but there are issues with the exterior. The clock/timer appearance is not bright enough, and there’s no quick start buttons.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for your feedback, it is very important to us. I hate to hear you were dissatisfied with some of the functions on your microwave. If there is anything we can assist you with, please feel free to reach out to us via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport so I can gather the necessary information from you. ^AB LG

  • Rated 3 out of 5 stars

    Love the color

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The light is not bright enough. On certain foods that in the freezer, it takes longer to heat than what the directions on the box say.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Top flap/damper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The soft megal flapper that opens and close very thin, when it gets windy in the area, flapper/damper bounces back and forth, annoying noise if u arevwatching a movie or everything is silence.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Smells

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made some popcorn and I can’t get the smell out of the microwave. It’s coming from the inside wear their is a hard to reach filter

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Just OK

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a horrible microwave, but def. not the best. Came as part of the bundle otherwise I would have picked something better

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Its ok

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ,Microwave is average at best. The display Light is way too dim and there is no way to adjust it. Not the most intuitive either.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Window too small

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works, it looks good, but it's super frustrating that I can't see inside. The window is small, set too high and tinted too much.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Falling apart in less than 1 year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought an entire LG kitchen for Christmas 2016. By August, small plastic bits began to break off the microwave. We did not abuse it, just normal wear, and it was crumbling. The plastic vent cover shattered into small pieces, the plastic on the inside of the door which held the handle in, the trim is falling off, and the upper plastic. It’s unbelievable. We contacted LG and were told they would not cover it due to physical damage. When we asked what physical damage, they changed their tune and said they wouldn’t cover it because it’s cosmetic. Worst part? The replacement parts cost more than the entire microwave brand new. This product is garbage. Thank you for reading.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      This certainly doesn't sound right. We would be happy to look into this. Our support team is available via Twitter @LGUSSupport or Facebook www.Facebook.com/LGSupportUSA ^CP LG

  • Rated 3 out of 5 stars

    Mostly ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave gets the job done, cooks fast, has good features.. cons: the controls are a little cumbersome, and when cooking the microwave could be a little quieter.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Looks nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is slightly better than my last microwave oven of 2 years ago. The buttons are hard to press. The window is tinted so much you cannot see your plate cook.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Died after 1 year and 1 day

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked just fine and was easy to clean for exactly 1 year and a day. Made a baked potato in it and after it finished that, it made a loud pop and now does not cook anything. Called for warranty, but it was out of the period by 1 day according to the receipt and LG will not allow even that little of a grace period. Byer beware of all LG products.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We apologize that this experience has been less than ideal. We would love the opportunity to turn this experience into a positive one. Please head over to our support team via @LGUSSupport on Twitter or you can give us a call at 800-243-0000 so that we can dig into this a little more for you. ^CP LG

  • Rated 2 out of 5 stars

    Beware!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just so this happens to know one else... I have a unique kitchen where the stove is against a wall, and so the over-the-range microwave needs to go against the wall. Although the opening fits a 30" width microwave...the door needs an extra two inches to open 90 degrees. The makers assume that everyone has a cabinet on both sides of the microwave...not necessarily so. I wish they would make a microwave that can have a reversible door. But until then...another brand I gave to buy. Too bad...it looks nice.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Returned it for another.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm short and could not read the message window unless I walked about 5 or 6 feet away from the microwave. It's probably fine for an average or tall person. It performed just fine.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working shortly after installation. Repaired under warrantee. Works fine now. Interior light is not bright enough. Controls are good.

    I would recommend this to a friend