Customer Ratings & Reviews
- Model:
- LMV2031ST
- SKU:
- 3544029
Rating by feature
- Performance
Rating 4.7 out of 5 stars
- Cook Settings
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
to a friend
Customers are saying
Customers enjoy the ease of use, larger size, and quiet operation of this 2.0 Cu. Ft. Over-the-Range Microwave. Many appreciate its fast heating, excellent performance, and attractive appearance. While some find the display challenging to read and the stainless steel prone to fingerprints, the overall user experience is overwhelmingly positive. The microwave's features and design are frequently praised.
This summary was generated by AI based on customer reviews.
Didn't fit - have to bring back and exchange!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this microwave for our summer home in Maine. Loved all the features and was 2.0 cubic ft. Same dimensions as our old microwave, so felt certain it would fit the recommended space. Got it all installed and went to open the door and we could only open it a few inches. The swing of the door required more than the 30 inch advertised required. Now we will have to bring it back and start all over again!
No, I would not recommend this to a friendNice microwave but needs better lighting
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this microwave. I didn't get it 5 stars because the clock is not nearly bright enough and I wish it had LED lighting underneath.
I would recommend this to a friendExcessively bad mechanical design
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible quality of the installation information, the company offers two templates on the same paper for two different types of installations and with very confusing information. The installation template must be individual for each installation and at least made of thin cardboard, to avoid damage to the cabinets to be installed. It does not have a count of seconds for food. The dark colored interior makes it look unhygienic. Due to its terrible mechanical engineering design, the upper part has conformations for resistance that do not allow hermeticity with the bottom of the cabinet where it is installed, leaving spaces and crevices to house insects. I have not tested it working, but these defects already make it to my complete displeasure. I DO NOT RECOMMEND THIS PRODUCT AT ALL.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Careful cleaning the face
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item works great but the LG emblem fell off the door the first time I went to wipe down the surface.
No, I would not recommend this to a friendMissing peices
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought an open box in excellent condition listed as missing nothing and it’s missing the guide that goes under the plate…
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Henry. Thanks for reaching out and sharing your experience with the MVEL2033F. It’s great that you found an open box deal listed in excellent condition—those can be a smart way to upgrade your kitchen. That said, we understand how important it is for all components to be included, especially the guide under the turntable plate for proper functionality.
Since this was an open box purchase, we recommend contacting the retailer directly to inquire about the missing part. They’ll be best positioned to assist with replacement options or next steps. You may contact Best Buy's Customer service 1 (888) 237-8289.
If you’d like further assistance from our team, you’re welcome to email us at lgdigitalcare@lg.sprinklrsupport.com.
–Avril
Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great item, came with a small scratch on front of it
I would recommend this to a friendHorrible delivery service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst experience ever in terms of delivery. Had it scheduled and 2 days before they moved it by a day like they dont understand how life works and requesting days off for their 12 hour delivery window. Without checking with me. No idea how item works and will be ordering from competitors now
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Patrick. Thanks a bunch for sharing your thoughts about the LG Microwave (MVEL2033F) model. We totally understand your worries about the delivery schedule changing unexpectedly. Our goal is to make sure everything goes smoothly for you. Feel free to contact Best Buy customer service at 888-237-8289—they're there to help with any questions or concerns you might have. And if your unit arrives and you need a hand with setting it up or using it, just let us know! You can send us a message on social media @LGUSSupport, and we’ll be more than happy to assist. We really appreciate your time and look forward to helping you out in the future. ^Juvy
Too wide with door open
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Since it requires and extra inch with the door opened, they took it back, being next to a wall on the left side, the door would not open, therefore, it would not fit the space. LG should have this in the specs.
I would recommend this to a friendJUST SOSO
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.IS NOT VERY EFFICIENT - TAKES A BIT TO EVEN HEAT UP COFFEE
No, I would not recommend this to a friendLG
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really dislike LG products / geek squad who install.
No, I would not recommend this to a friendPoor Installation Service
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchase fine but techs never connected exhaust to duct and cold draft from outside comes in during winter. Terrible service with Best Buy. They need to do the work properly. Same guy hooked up my dishwasher and disconnevtef garbage disposal & light over sink.
I would recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear your experience with the delivery and installation was less than satisfactory. Thank you for bringing this to our attention. It help us continue to work towards improving the overall customer experience. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution. ^Venette
Waste of money
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you want a microwave that last you about 2 years this is the one for you!!!!, mine just died out of nowhere never gonna buy this again
No, I would not recommend this to a friendI have got this Product: Open Box from Best Buy...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product itself is fine, but the Open Box had missing parts like the main-tray, filters, some mounting hardware etc.
No, I would not recommend this to a friendMs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Window to see inside is very small. Otherwise it’s nice. Cook features are good
I would recommend this to a friendButtons difficult to push
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave is nice looking and works well but buttons are very hard to push. You really have to press hard and it’s annoying.
No, I would not recommend this to a friendgood, so far
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.so far so good. Should serve the purpose, and goes with our new decor of stainless steel.
I would recommend this to a friendBrand response from LGAnswers
Posted .We are so happy to hear you are happy with your microwave! If you are in need of any assistance, have additional questions, or would just like to see our helpful tips, check us out on Twitter @LGUSSupport ^CP
DO NOT BUY
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replacement parts either don't exist or are more expensive than entire unit itself. Unit was delivered with a latent defect and despite the fact that I am willing to pay to replace the part that I didn't notice until 6 weeks after purchase, I am in a position where it will be cheaper to buy a whole new unit rather than making a small repair. Ill donate the unit and buy a quality brand that stands behind their product.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hey there. Thank you for taking the time to review our product. We take great pride in our work, and our hope is always that it helps each one of our customers accomplish their goals. Clearly this was not your experience, and we apologize. We will be working to fix it so that an incident like this never happens again. Please get in touch with us if you have questions for us by sending us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000, and we would be glad to help. ^Jai.
Looks great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The look is modern, under carriage light is bright, good room inside,one drawback is that the shelf sits low over the turntable.
I would recommend this to a friendNot up to expectations
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review..Can't see into the microwave, glass door to dark. .After cooking alarm sounds 4 times then stops,should sound once every 5 seconds until microwave door is opened. .The display goes black after using the microwave in about a minute and you can't see the time of day.
No, I would not recommend this to a friendDoesn’t last long…
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Three times requiring repair in two years, lots of money spend and finally broken.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with the LG Microwave (MVEL2033D) model. We understand your concern about facing repeated repairs and ultimately a breakdown. We strive to provide reliable, durable, high-quality products and excellent services to ensure a smooth and seamless experience.
For recurring issues, it’s essential to confirm that the unit is installed correctly and that no power surges or ventilation issues are contributing to the problems. We recommend having a qualified technician assess the situation to determine if further action is necessary.
We’d like to assist further and explore possible options for resolution. Please send us a private message on social media @LGUSSupport so our team can help you directly. Your feedback is important, and we’re here to provide support. ^Juvy