Customer Ratings & Reviews
- Model:
- LMV2031ST
- SKU:
- 3544029
Rating by feature
- Performance
Rating 4.7 out of 5 stars
- Cook Settings
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
to a friend
Customers are saying
Customers enjoy the ease of use, larger size, and quiet operation of this 2.0 Cu. Ft. Over-the-Range Microwave. Many appreciate its fast heating, excellent performance, and attractive appearance. While some find the display challenging to read and the stainless steel prone to fingerprints, the overall user experience is overwhelmingly positive. The microwave's features and design are frequently praised.
This summary was generated by AI based on customer reviews.
2nd LG Microwave in Three years need replaced
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.1st LG microwave lasted 2 years before magnetron went out. LG provides one year of labor and 10-year magnetron warranty. However, the labor would cost more than the microwave did originally. 2nd LG Microwave Magnetron went out after only 4 months.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .That's not good! We're sorry to see that you've run into these issues with your microwave. We'll need to gather some additional details from you. Please reach out to a specialist via Twitter @LGUSSupport, Facebook https://www.facebook.com/LGUSA/ ^CP
unhappy buyer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.purchase Oct stop working dec 08 2022 outside of return. time frame
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We would be happy to help you with your case, however, we need to move to a platform that supports back-and-forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and we will do everything in our power to expedite a resolution for you. Thank you. ^Jennifer
Not Happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this with installation scheduled, i was given a date with a time of 12-8 pm no one ever showed up or called to let me know they were not coming. It took a good month from purchase to installation.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear your experience with the delivery and installation was less than satisfactory. Thank you for bringing this to our attention. It help us continue to work towards improving the overall customer experience. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution. ^Venette
Bad beginnings
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As soon as they finished installing we noticed a stain on the door of the microwave. Also when using the vent fan the next day, it was making a horrible sound. Best Buy replaced it with a new one a few days later and now it’s working and looking beautifully.
I would recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking time to review this product. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We apologize for any inconvenience this caused. ^Venette
Wow. 1 year lifespan
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had our Kitchenaid microwave for over 8 years until it croaked. We had to buy LG because there were no current Kitchenaid models that would fit the space. Well, never again LG. I will never give this company another dollar. The microwave lasted 1 year. What a piece of crap. Stay away.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear that, but would love to be able to help. We would be happy to see what's going on. Drop us a line on Twitter at @LGUSSupport or on Facebook https://www.facebook.com/LGUSA/ so we can get more info and see what we can do. ^CP
I WILL NEVER BUY LG AGAIN
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible, less than one year and its already broken, also had an issue with my lg fridge. DO NOT BUY LG PRODUCTS.
No, I would not recommend this to a friendHORRIBLE-Never Another LG Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The turntable which is supposed to be tempered glass chip when my wife was talking out a bowl. The piece literally hit her in the face. We have contacted LG support three (3) times and still no replacement, they are giving us the runaround. We will never buy LG products. Their support is horrible
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear that, but would love to be able to help. We would be happy to see what's going on. Drop us a line on Twitter at @LGUSSupport or on Facebook www.facebook.com/LGSupportUSA so we can get more info and see what we can do. ^CP
Exhaust fan stopped working after warranty period.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exhaust fan died a year and six months in after the warranty period. Really unfortunate, they don't make them like they used to I guess. Microwave has been fine otherwise. But now I have to deal with steam whenever I'm using the microwave.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
Always get Geek Squad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LG horrible every product purchased has been repaired or replaced within a year of getting it - But great geek squad protection and great service and fast time to get it rectified and repaired every time - Geek Squad rocks LG does not
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking time to review this product. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We apologize for any inconvenience this caused. ^Venette
No Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave we ordered was damaged. Our new appointment for installation was canceled and we were told the item will not be back in stock anytime soon.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We want to thank you for taking this time to communicate with us about your experience with your LG Microwave. Please send us a private message on Facebook or Twitter using @LGUSSupport, and include your contact info, or reach us at our customer service line at (800) 243-0000, and we will be happy to assist you further. Thank you. ^Jolly
the vent doesn't work at all on this microwave
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the vent doesn't work at all. I need this replaced immediately
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, MaryF. Thank you for taking the time to review the LG Microwave (MVEL2033F) model. We apologize for the inconvenience you experienced with the vent not working as expected. This is not the level of performance we strive for.
We understand the urgency of the situation and we want to ensure that you have a fully functional microwave. To address this, we recommend reaching out to Best Buy customer service at 888-237-8289 for immediate assistance. If you have any further questions or need assistance, please feel free to send us a private message on Facebook or X (Twitter) through @LGUSSupport. We're here to assist you every step of the way. ^Juvy
Already not working.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A year later it is already broken and not working.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there. Thank you for sharing your experience with the LG MVEL2033F microwave. We understand that it stopped working after just a year. This isn’t the performance we strive for, and we’d like to help resolve the issue. You may access this link related to your concern:
https://www.lg.com/us/support/help-library/how-to-reset-your-lg-microwave-oven--20152746899458
If you haven’t done so already, we recommend resetting the unit by unplugging it for a few minutes and then plugging it back in. If the issue persists, please send us a private message on Social Media @LGUSSupport or call us at 1-800-243-0000. We’re here to assist you in exploring repair or warranty options.
We appreciate your patience and feedback.
—Avril
Not installed yet.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It has not been installed yet. The electric to it will be available Wednesday. Wonder if I can get in schedule for installation I paid for? Then I can do a real review! Should I call the geek squad?
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear your experience with the delivery and installation was less than satisfactory. Thank you for bringing this to our attention. It help us continue to work towards improving the overall customer experience. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport. To speak with an agent via phone, you can call 800.243.0000. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution. ^Venette
Junk
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this last year. Seven days after the warranty expired, it completely died. Lg was no help of course. If you want to spend $400-500 per year on microwaves, please buy. But if not, I wouldn’t buy LG.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are dissatisfied with your unit's performance.If you'd like to discuss more, please reach out to our Customer Support Team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Not a fan
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Made a racket when using for a few weeks, then made less of a racket for a few weeks, then it was back and forth. And now it's dead. A little over the 2 year warranty. Not a fan!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are dissatisfied with your unit's performance. If you'd like to discuss more, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
LG microwave needs tech support strange noises
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave is already making strange noises and it’s only the weeks old
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We read your feedback, and we apologize that the LG 2.0 Cu. Ft. Over-the-Range Microwave (MVEL2033F) did not meet your expectations and caused you inconvenience. Your feedback holds significant value for us as it aids in maintaining a fresh perspective that guides us toward enhancing our services and shaping future product developments.In order to gain a comprehensive understanding of your concern, we kindly request that you send us a private message on Facebook or Twitter using @LGUSSupport. In this message, please provide details about the type of noise your unit is producing. To help us better grasp the issue, you can also listen to a selection of sample noises through this link: https://www.lg.com/us/support/help-library/noises-microwave--20152329269153. It'll be our pleasure to assist you. -Shae
Poor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor product and customer serivce. They are not help.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there. Thank you for raising your concern. I'm so sorry to hear that you've had a poor experience with our product and customer service. I can imagine how frustrating and disappointing it must be to feel like you're not getting the help you need.
I want to acknowledge that we fell short of our commitment to providing excellent customer service. It's unacceptable that you're not getting the support you need, and I'm truly sorry for the inconvenience and frustration this has caused. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
No show backorder
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Back order never showed up . Disappointing - will not reirder
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Oregon. Thank you for taking the time to review the LG Microwave (MVEL2033F) model. Our team strives to provide a seamless ordering and delivery process, but unfortunately, we have fallen short of your expectations in this instance. We're here to help. We recommend contacting Best Buy customer service at 888-237-8289 with your order details. If there's anything we can do further to assist you, please reach out to us on social media @LGUSSupport so we can help you further. ^Juvy
Disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It didn’t last longer than 3 weeks before it totally quit. Having a very difficult time getting it replaced because the request is hung up in the system.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .That's not good! We're sorry to see that you've run into these issues with your range. We'll need to gather some additional details from you in order to see how we can best assist. Please contact our Customer Support by any of the below options: Phone: 1-800-243-0000 LiveChat: https://www.lg.com/us/support/chatbot Email: https://www.lg.com/us/support/email-appointment Facebook Messenger: https://www.facebook.com/LGUSA/ Twitter: @LGUSSupport The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com/
Zero Star
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Spent all the time to install and plugged it in and could set time because it was 3 o'clock and the # 3 button on keypad is not working. I would rate this thing a zero if i could.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .I am sorry to hear you are experiencing this issue with the microwave you purchased. If there is anything we can assist you with please feel free to reach out to us via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport so I can gather the necessary information from you. ^EJ