Customer Ratings & Reviews

It looks nice, works well. There are some custom settings, which we have already used.

Great value, recommend this to any family that uses a microwave daily.

Got it recently. works as expected. The all glass looks great, has smudge issues

We are loving this microwave! So far all of the pre programmed options have not disappointed.

Disappointed. I really really really liked this microwave, until now. Bought in May of 2019. Completely stopped working by Jan 2022. Only appliance for the entire kitchen set I decided not to get an extended warranty on, of course. This was standard use in a home with two adults and a toddler. Kept it clean, and used appropriate settings. This was not an overused appliance in our home. LG customer service wasn’t much help, after several calls. Only provided two numbers of local appliance repair companies. Left multiple messages and never got a call back from either. The microwave is useless now as anything other than as a vent and over range light. That’s the only reason we’ve kept it up (aside from aesthetics) until we can decide what kind of replacement we want. Hesitant to buy another LG, although I’ve been happy with there other appliances I’ve owned over the last several years. Chances are it’s the magnetron, which is covered under a 10 year warranty by LG, but you can’t get the part by itself for no cost apparently. Only able to get it through an LG contracted repair business, and labor is not covered. From what I understand the labor costs are about as much as a brand new microwave. We may try and repair ourselves if we can figure out what the actual issue is. Just a bummer.

Works fairly well, however heat and steam from the microwave is directed to the front of the unit and collects on the cabinets above the microwave. Paint is already beginning to peal and blister. Appears to be a common complaint, unfortunately I wasn’t aware of it at the time of purchase.

Smart microwave! Excellent product. Cooks great and looks great

So far so good, replaced an existing LG microwave I like that I did not have to remove the old wall mount hardware, the new one was the same mounting as the old one even though the old microwave was 6 years old.

Who gives this 5 stars? We had it installed for three years. We have had service on it twice (once for a door problem and once for a keypad problem). Now it is just dead. And the filter inside the door fell off about a year ago and the handle only has one screw left. This is NOT a 5 star unit. This is poorly made junk piece that will not last three years.

I've had this microwave for 4 months. The buttons are hard to push or activate. On Thanksgiving day while cooking, the microwave stopped working for a few hours. Not sure if it was because it's over the stove and I had 3 pots boiling and the steam affected it. Later that afternoon it started working again but it was frustrating on such a busy day of cooking.

We absolutely loved this microwave...we bought it to match our LG fridge and dishwasher. We never had any issues with it at all....but at 14 months the heating element went out completely. LG customer service connected us with their technicians and said it would cost $300 to be serviced...pretty much the price of a new microwave. We ended up buying new.

It was easy to install and fit perfectly above the stove.

Like this microwave very much. Would be nice to have a slower fan speed. Four fan speeds; fast, really fast, ultra fast and wind tunnel.

Works fine, but wouldn't buy any LG applncs again!

Purchased in 2016 and died in 2022. Finish started chipping off after a few years

Comes with a 10 year warranty on the motor the most in the industry.

got this item open box excellent. its an over the range product and it suffices for what i need it. nothing else. its not convection.

A decent microwave but we have noticed two things, one, the buttons have to be pressed with considerable force to get it to register and more importantly, two, the light. Underneath this unit is a light that illuminates the stove. If you leave this light on, say for an hour, and then open the door of the microwave and place your hand on the other side of that light, it is hot, and I mean it will burn you instantly hot. This can not be a good thing. Certainly not what we were expecting from an LG product. They are usually more expensive as a premium product but this one is made rather cheaply. Disappointing.

Matches and simple but very nice and easy to use , color and controls are very nice

Love the microwave with the exception of the fact that it scratched extremely easily. Not sure how as it was well after it was mounted and it is at the top of the microwave which doesn't come in contact with anything...we had purchased the fridge/oven and microwave and the entire package left a lot to be desired.