Customer Ratings & Reviews
- Model:
- LMV2031ST
- SKU:
- 3544029
Rating by feature
- Performance
Rating 4.7 out of 5 stars
- Cook Settings
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
to a friend
Customers are saying
Customers enjoy the ease of use, larger size, and quiet operation of this 2.0 Cu. Ft. Over-the-Range Microwave. Many appreciate its fast heating, excellent performance, and attractive appearance. While some find the display challenging to read and the stainless steel prone to fingerprints, the overall user experience is overwhelmingly positive. The microwave's features and design are frequently praised.
This summary was generated by AI based on customer reviews.
Engineers who will never install this product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Based on features and reliability, this product would probably score high. But, the engineers designed this blind to real world installations. This microwave says that it needs 30" width to install. That is very common. What is not common is that the engineers made the door pivotal extra inch on the left side. So if you have a wall oven next to your cooktop, as I do and is not unheard of, you can not open the microwave door. If your cooktop is next to wall, you might run into the same issue, Due to lack of insight these Samsung engineers engineered a microwave that excludes some kitchens that have the minimum 30" clearance that is standard in the industry, but don't fit into the generic 12" deep wall cabinets on either side of the microwave. This is really sad on the part of Samsung.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .This review was placed on a LG microwave. If you are having trouble with your LG microwave, please reach out to us. Our support team is available via Twitter @LGUSSupport, Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000. ^CP
Lasted 14mo, Warranty meaningless
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely disappointed in another LG product short fall. Issues with Washer/Dryer early failure and warranty in the same pattern as this microwave. Chased warranty from home warranty, to Best Buy, to Best Buy electronic repair, to LG corp. Simple Magnetron 10yr joke warranty ($45 part) turned into $300 warranty repair Could not even purchase part through LG or Sears. Phone help desk 35min to 1 hr hold, before transfer to Executive Help Dept (complete with repeating brainwash message every 15 seconds) then no satisfaction. The product should not have failed in the first place but support is even worse. Would never recommend an LG Appliance to a friend
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for your feedback it is very important to us. It is terrible to hear of the trouble caused to you due to your microwave failing. I can understand how frustrating it may be to have to pay an out of pocket expense to fix the microwave. If there is anything we can do to help out feel free to reach out to us directly via Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport. ^TH
Waste of time and money...poor design
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had this for less than two years. 23 months to be exact and getting an error code of F-3. Meaning touchpad is shorted out. $400 for a microwave that lasts for 23 months is not acceptable. To make matters worse the repair part is not available. So I will be forced to replace this microwave. Cannot see food cooking because of black panel inside of the door. Stupid design. My suggestion would be to pass on this model and brand. First and most likely last LG appliance I purchase. Had a GE before that lasted well over ten years.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
Poorly made
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It still runs, but installed less than 5 years. The bar above the door that contains the vent just fell off. JUST FELL OFF. Poorly made.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Let us help you with that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to troubleshoot the issue or set up repair if needed. Thanks. ^Jennifer
cheap plastic door broke - not only LG issue
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our door handle broke a few months after purchase. LG brought us a new door but it's the same cheap plastic. If this were a one time thing, I would understand - things happen. However, our very expensive, high end LG fridge also broke. The paddle frame was also made of the same cheap breakable plastic. Then the compressor and heating elements failed separately. Shortly afterwards, the microwave began to fail electronically. LG lost our business for ever. Buying a stove from another company this weekend.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .That's not good! We're sorry to see that you've run into these issues with your LG products. We'll need to gather some additional details from you in order to see how we can best assist. Please reach out to a specialist via Twitter @LGUSSupport or via Facebook https://www.facebook.com/LGUSA/ ^CP
Issues right out of the box
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First, the door makes a metal scraping sound. The door was replaced but it didn’t fix the problem. After a few months it began making a grinding sound. We were forced to make an appointment with LG. Parts were ordered but the appointment was cancelled due to parts not being in. Twice the parts were delivered to the wrong address despite fixing the info repeatedly. This is a summary of our trouble. I don’t want this or any other LG microwave.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We know it can be frustrating to receive a product and experience issues so soon after owning it. We would be happy to look into your repair case to see what we can do to get the issue with the door corrected. Drop us a line on Twitter at @LGUSSupport or on Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000 so we can get more info and see what we can do. ^CP
Broke twice in under three years
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this microwave less than three years ago. The magnetron has broken twice so far. The first time LG repaired it under warranty. The magnetron warranty is 10 years but only for the part. It broke again and they refused to pay for service. I would not purchase this product again and I am not paying more money to have it repaired even if they cover the part.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Duly noted. We are disappointed to see that this happened, and we want to thank you for taking the time to share your experience with us. If you change your mind, please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to schedule the out of warranty repair for you. ^Jennifer
Poor Quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave was installed on 02/22. The clock has started freezing. Sometimes the time display is stuck, sometimes the cook time is set. I am very disappointed.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hey there. Thank you for taking your time for leaving us a review on this LG 2.0 Cu. Ft. Over-the-Range Microwave MVEL2033F. We appreciate the time you committed in providing us with detailed and constructive feedback. We take great pride in our work, and our hope is always that it helps each one of our customers accomplish their goals. Clearly this was not your experience, and we apologize. Should you need any assistance, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Anthony
This Product, the LH2031ST Microwave is HORRIBLE
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this microwave in April of 2019 in the Woodlands, Texas. As of this moment, I have had FOUR, replacements. The motor has gone out. The fuse has blown. The original arrived with multiple dents. Do Not Buy!!! And if you do, don't bother with GeekSquad. These guys will find any reason to not perform the service job. Save your money. If this were a car I believe the Lemon Law would apply. Buy something else. Or at least from somewhere else.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .That's not good! We're sorry to see that you've run into these issues with your microwave. We'll need to gather some additional details from you in order to see how we can best assist. Please reach out to a specialist via Twitter @LGUSSupport or via Facebook https://www.facebook.com/LGUSA/ ^CP
Avoid this microwave! Didn't last 18 months!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do yourself a favor, find another brand! LG covers it for 12 months, microwave lasted 16 months with little use. Everything put into the microwave arcs and gets burn marks on it. Now the door is arcing to the base and getting burn marks too. Very dangerous to have an appliance that you can't trust enough to walk away from. LG used to mean a good brand to me, I now see that's not the case. So learn from my mistake! Avoid LG when at all possible.
No, I would not recommend this to a friendlow heat and crapped out
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted long enough to be past warranty. Purchased in February 2017 and died in November of 2018 (RIP). Not what I would expect from LG.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hey Tommy, thank you for your feedback. I hate to see that your microwave only lasted one year. I can understand how frustrating this may be for you. I would love to see your rating go up. If there is anything we can do to assist you further feel free to reach out to us directly via Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport. ^TH
DO NOT PURCHASE!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this microwave 4 years ago. It began falling apart about 3 months ago. Last week it began burning food that was only placed on reheat in the oven for 1 minute. Now it doesnt work! Total garbage!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there. Thank you for taking the time to leave us feedback. We're sorry to hear about your experience with your LG microwave. We understand how inconvenient it is to have your LG microwave after 4 years. We would like you to know more about this; kindly send us a private message on Facebook or X (Twitter) using @LGUSSupport, and we'll be glad to see what we can do to help. ^Dan
Don’t plan on cooking anything more than 10 min
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave overheats and stops cooking when cooking anything longer than 10 min. Wish we would have spent more $ and gotten a better one :(
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We want to get to the bottom of this with you, Stacydee82. Please take a moment, at your convenience, to contact us directly via Twitter @LGUSSupport or Facebook www.Facebook.com/LGSupportUSA ^CP
Not reliable
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave worked for just under a year before breaking. LG sent out a company to repair it after waiting for several weeks because their customer service is terrible. They replaced the entire internal wiring. Starting working. Now a year later, it broke again. Too many headaches.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We're sorry to hear that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to see what we're able to do to assist. Thanks. ^Nikki
Horrible Microwave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.its literally burnt out shorted after 7 months. I waited 6 weeks for the replacement part to come in and was assured it was a quirk and it's fine. that means 6 weeks without a microwave?? now it broke again. the motor blew out and it's less then a year old. I'd Neverl buy an LG again.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are dissatisfied with your unit's performance.If you'd like to discuss more, please reach out to our Customer Support Team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Bad unit
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this unit the first week of November unit failed less than 60 days later best buy said it is over 15 days old, deal with company I've now had to wait over a week for a service technician to come and look at it and I'm looking at potentially two to three weeks before I have a serviceable microwave they hope.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are dissatisfied with your unit's performance.If you'd like to discuss more, please reach out to our Customer Support Team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Very disappointed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It stopped working in less than two years. We are never home so we barely used it. We rather buy another microwave than fixing it because we would spend the same money. All our appliances are from LG we are afraid they will stop working too :/
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We're sorry to hear that you had a negative experience with your LG product. Thank you for taking the time to communicate with LG about your experience with your LG products. We appreciate your feedback which helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki
Unreliable
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had two of these. Both failed just after the factory warranty expired. For the second one I purchased a 5 year plan. It was repaired once then replaced when the magnatron failed.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hi, FrankG. Thanks for reaching out. Hopefully you were able to get your microwave up and running. But should you have additional concerns, please feel free to contact us by sending us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly
Door too big
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sounded like a spaceship was taking off whenever we used it. It was an open vox which might explain it. Also gave my self a black eye in the dark opening the giant door.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there. We're sorry to hear about the issues you faced with your LG microwave oven, model MVEL2033F. The loud noise and the difficulty with the door opening are certainly not the experience we aim to provide with our products.
The noise issue you described could be due to the open-vox feature, which is intended to make it easier to open the door. However, we understand that it can be disconcerting, and we appreciate your feedback.
As for the incident with the door, safety is of utmost importance to us. We're sorry to hear about your experience, and we'll certainly take your feedback into account for product improvement.
If you have any further concerns or questions about your LG microwave oven, please don't hesitate to contact us directly. We're here to help.
To address any issues or questions, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000. We value your satisfaction and are committed to providing the support you need. ^Jolly
Won’t open when installed in standard cabinet
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was installed in a standard depth and width cabinet surround. The microwave door requires more clearance than is available at the 30” width, and won’t open. Ridiculous design. Nothing but problems with LG appliance design in our new kitchen. This goes back.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to see you are having trouble installing your new over the range microwave. We will be happy to help walk you through getting this set up. Our support team is available via Twitter @LGUSSupport, Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000. ^CP