Customer Ratings & Reviews
- Model:
- LMV2031ST
- SKU:
- 3544029
Rating by feature
- Performance
Rating 4.7 out of 5 stars
- Cook Settings
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
to a friend
Customers are saying
Customers enjoy the ease of use, larger size, and quiet operation of this 2.0 Cu. Ft. Over-the-Range Microwave. Many appreciate its fast heating, excellent performance, and attractive appearance. While some find the display challenging to read and the stainless steel prone to fingerprints, the overall user experience is overwhelmingly positive. The microwave's features and design are frequently praised.
This summary was generated by AI based on customer reviews.
door handle breaks easy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the door handle breaks very easy the screws are tie to a plastic the plastic breaks super easy i dont recommend it
No, I would not recommend this to a friendBad product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Broke dow.. right before warranty expired (no heating) Got repaired by warranty, and then the carroussel stopped working a month later now out of warranty. Just sucks!!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hey there, Carlos. Thank for you taking your time for reviewing this LG Over-the-Range Microwave and we'd like to the opportunity to further investigate into what happened. We take great pride in our work, and our hope is always that it helps each one of our customers accomplish their goals. Clearly this was not your experience, and we apologize. We will be working to fix it so that an incident like this never happens again. Should you need any assistance with your LG Over-the-Range Microwave, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Anthony
LG means Low Grade
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thing already has tons of issues. Exhaust fan is a joke. I bought all three matching appliances and they're all trash, this, the dishwasher, and the fridge.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hey there, Tommy. Thank you for taking your time for reviewing your LG 2.0 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and EasyClean. We take great pride in our work, and our hope is always that it helps each one of our customers accomplish their goals. Please get in touch with us if you have questions for us by sending us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000, and we would be glad to help. ~Anthony
Broke after seven months
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was fine until it wasn't (though we didn't like the fact that my wife (who is 5' 5") couldn't see into it because of the tinting on the door). LG customer service has been disappointing. It's been more than a month and they still don't know when one of the parts will ever arrive.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are having an issue with your microwave, but would love to be able to help. Drop us a line on Twitter at @LGUSSupport or Facebook https://www.facebook.com/LGUSSupport/ so we can get more info and see what we can do. ^AC
Poor quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this microwave at the end of 2014. Exactly two years later, the keypad on the machine is dead, and it now requires replacement. This is a bad sign on the quality scale, especially for this brand. I would not recommend this product.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear of your experience with your unit. Please know that we are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We hope that you will consider LG for your future product needs. For the latest updates on LG Microwaves, please visit https://www.lg.com/us/microwave-ovens. You can always reach out to LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook (https://www.facebook.com/LGUSA/) with any product questions or concerns. We apologize for any inconvenience this caused. ^Daphane
Failed Inside of a Year
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We had this unit less than a year when the exhaust fan failed. First the repair guy ordered the wrong part. Then when the right one came in it was also defective. We STILL don't have a working microwave. I will avoid LG in the future.
No, I would not recommend this to a friendDon't buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly 2 years old and it started making popping noises and emitting electrical burning smell. LG says it is out of warranty and refused to do anything. Not going to put more money into an unsafe product. Will never purchase another LG product.
No, I would not recommend this to a friendFailed after 18 months
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Failed after 18 months. Out of warranty. It took a lot of extra time to pull it out and replace it. LG would not stand behind the product.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are dissatisfied with your unit's performance.If you'd like to discuss more, please reach out to our Customer Support Team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Broke down after two years
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Broke down after two years. Replaced magnetron. Seems to work better than when new, so the microwave might have been faulty from day one. .
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .If this doesn't resolve the issue you are experiencing, our support team would be happy to help. Please reach out to a specialist via Twitter @LGUSSupport or Facebook www.Facebook.com/LGUSA ^CP