Customer Ratings & Reviews
- Model:
- LMV2031SS
- SKU:
- 6413176
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.5 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the ease of use, larger size, and quiet operation of this 2.0 Cu. Ft. Over-the-Range Microwave. Many appreciate its fast heating, excellent performance, and attractive appearance. While some find the display challenging to read and the stainless steel prone to fingerprints, the overall user experience is overwhelmingly positive. The microwave's features and design are frequently praised.
This summary was generated by AI based on customer reviews.
Great microwave/excellent installation services
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great microwave my only criticism is that the light could be a little brighter!
I would recommend this to a friendJust alright
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality, but can’t see inside when it is on! Viewing area is too small!!!
I would recommend this to a friendMicrowave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product More difficult to install than it appears.
I would recommend this to a friendMicrowave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Install went very good. I really like the stainless steel look and feel.
I would recommend this to a friendSteam Sense sensation.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this microwave. Steam sense works as advertised!
I would recommend this to a friendGreat little LG Appliance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.2nd LG Microwave that we have bought for our home.
I would recommend this to a friend- Pros mentioned:Size
Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is very large inside and works great. The appearance is stylish with a sleek design. Happy with the microwave and would recommend it.
I would recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking time to review this product. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We apologize for any inconvenience this caused. ^Venette
LG microwave issues
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mounting bolt fell out so the top of the microwave was on held in by one bolt on the top. The light on the microwave is dim and you cannot see inside while it’s working.
No, I would not recommend this to a friendDelivered a wrong Microwave
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.a wrong (Samsung) Microwave was delivered instead of the. LG one I had bought.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Understandably, this is frustrating.We apologize for any inconvenience this caused. ^Venette
Stopped working
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Suddenly stopped working in less than a year, we used it minimally
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette
Good purchase!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Microwave. Cooks quickly and has a nice sleek look to it in our kitchen. Installation was fine with 2 people.
I would recommend this to a friend- Pros mentioned:Ease of use
the wave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.working good foe what I am doing. I was able to install easily .
I would recommend this to a friend Avoid LG Products
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't Buy - bought in 2021 and had it installed by BestBuy Was replaced in 2021 - then a major repair done in 2024 - microwave was making a loud bang when you first turned on - It was out of warranty - becuase of safety issue LG sent a technician out for free and he replaced all the inner workings - now on the blink again - total waste of money and time. LG won't stand behind their products. Also have an LG Gas oven purchased in 2021 - has had 2 repairs so far - had to pay BestBuy to repair in 2024 because LG would not fix a former issue they caused from former repairman.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there. Thank you for sharing your experience with us. We understand that your LMV2031SS microwave and LG gas oven have had ongoing issues and that this has been frustrating for you. We’re here to assist you further.
For your microwave, we recommend checking if the vents are clean and unobstructed, as debris can sometimes cause unusual noises. If the issue persists, please send us a private message on Social Media @LGUSupport so we can explore additional solutions for you.
Regarding your LG gas oven, we suggest verifying that all parts are properly aligned and checking the oven’s settings to ensure it is functioning correctly.
For both appliances, please reach out to us on Social Media @LGUSupport. Our team is dedicated to resolving your concerns and providing further assistance. We appreciate your patience and look forward to addressing these issues for you.
—Renzo
Does not heat after a few years
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this microwave in 2016. In 2019 the Magnatron tube failed and it would not heat. Had to have a repair guy replace the tube. The tube was under warranty but had to pay for labor. Then again in Oct 2021 the Mag Tube failed again. The guy who fixed it wont fix LG's anymore because they are to hard to repair and he cant get parts. Stay away from this Microwave.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear of this mix up. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette