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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 4296 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Cook Settings

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the product's excellent overall performance, ease of use, and appealing design, often noting its generous size, useful features, and quiet operation. They also appreciate its power and straightforward installation. However, some users have reported issues with its heating capabilities, the effectiveness of its fingerprint resistance, and the type of light used, with some elements being difficult to see.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 147 Showing 2,921-2,940 of 4,296 reviews
  • Rated 5 out of 5 stars

    COULD NOT INSTALL

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I HEAR THE PRODUCT IS GREAT BUT I DID NOT HAVE THIS INSTALLED BECAUSE IT WOULD NOT FIT MY EXISTING BRACKET WHICH IS EMBEDDED IN BRICK.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful appliances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy worked hard to make us happy with our appliances and art installation. Tape explained how everything worked and made sure that we understood what we were receiving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    lg microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great my only drawback is the new microwave is not as tal as old one have to add filler under unit

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not as described by Sales Person Very Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We thought this was a better model to replace the smaller model we returned. The control panel was brighter but again no fast access buttons, for instance if you hit the number one, it is one second. I was expecting to have a one minute quick button. The only quick button is 30 seconds. We were assured by the sales person that it would most definitely work that way since we were returning the other model and we had to hire someone to remove and install this second purchase. High and low light but no setting for a timer for the night light. Door looks stainless steel but is plastic. The window to see inside the Microwave is very small and so high you can't see inside. Auto timed feature seems to reheat way too long. Seems no one could confirm these features prior to purchase online or in the store. We bought an LG to match our other appliances. I would exchange it if I didn't have to pay for another installation.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette LG

  • Rated 5 out of 5 stars

    It works great, looks great, everything I wanted.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it a lot. Cooks food great, looks great. Manufactured well. If you use inside venting you have to flip the blower motor prior to installation which is fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to go with another LG model to fit the size of our cabinet. Did not connect or use this microwave but it went very well with the other appliances that we purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Microwave!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this product especially how well it performs. Also like to two-way light you can use which works well as a nightlight. Beautiful fit and looks great in our kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use and quiet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had the microwave in use for a few days, but have found it's very easy to use. Love that it has 2 levels when using the rack so I can reheat 2 dinner plates at the same time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. I high recommend it and the Apple valley Best Buy staff is the best of any store. They should all be like them. Only thing I hate is not being able to call my local store direct.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GaBn

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my daughter for Christmas last year and she loves it. My husband installed it and it looks like it fantastic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use Over the Range Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing I would suggest is that they add an internal light so you can see inside while the food item is cooking and not spilling over.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Nice, easy install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are extremely happy with this product. Cleans up just super with the easy clean interior. I would definately recommend this! Great bang for your buck!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lighting not very bright

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The light under the microwave does not light up very well. There is a slot that looks like another bulb could go. The low speed of the fan is very noisy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good microwave. Wife wanted black stainless, and liked this color the best. Each brand’s color is a little different, so pick what you like.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would be perfect if I could see the the whole interior. Limited interior view. LG should redesign. Otherwise, great . Perfect if you’re tall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The black stainless look is very nice, and so far we have had no trouble with the operation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What do I do with the rack?

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this microwave. I like that it has a rack however I rarely use the rack so then storage of the rack becomes an issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet, nice-looking microwave. Just been using it for reheating mostly. It is very spacious, any size popcorn bag will fit in. Really happy with this purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    One year of usage. Very satisfied.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This particular model was perfect for the available space. The unique door hinges made all the difference, It allowed the microwave to be installed right up against the side wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Microw

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit is high quality and high tech. The installers were fast and professional.

    I would recommend this to a friend