Customer Ratings & Reviews

This was a replacement due to my wife cooking for 19 minutes with nothing inside…….. anyway we looked at reviews from Consumer Reports and LG had great marks. We’re very satisfied with the microwave; it’s easy to use, looks good, and gets the job done.

Since I needed an over-the-range microwave to replace the one we had that died, features other than just cooking were important. In particular the quality of the fan was something I looked for, and this microwave definitely has a nice strong fan. The microwaving itself seems fine; I am not a super-heavy microwave user. There are a number of annoying features, though, that make me not recommend this particular microwave: - The fan is very loud - The window in the door is very small, so that I can't see food in the microwave unless I'm standing on a stepstool -- and I am average height for a woman - The interior light is dim, so unless I get up close and peer in, I can't see if the microwave is on - The display is situated in such a way that if I am cooking at the stove the bottom part of the microwave display is blocked by the panel itself; if I were several inches taller this would not be the case - The manual says not to use "stoneware" in the microwave. Is this standard? A huge fraction of dinnerware sold is stoneware, I would guess. - The clock does not stay visible. Why? If you use the microwave in any way, the display comes on, but will turn off 5 minutes after you're done using it. There is nothing you can do about this (there's a special insert in the manual saying this, so I must not be the only who wondered). If this is an energy-saving feature it's ridiculous, as it would only save a miniscule amount of energy.

Door too large,hard to see settings.But works well

Great unit! Clean and great looking. Works very well, easy to clean.

Actual product is amazing…love how it looks, works, everything. Highly recommend the product! Scheduling delivery was a nightmare (actually installers were great though).

Love it. Easy to install. Looks great and works great

We love this microwave! Looks great, functions well, easy to use, and cooks our food to perfection! The entire purchase and installation process at Best Buy went extremely smoothly and well. This is a solid microwave and one of the best for the price. It's roomy and spacious and can hold plenty of food when cooking. I will always choose Best Buy for my appliance needs!

Unit matches other LG appliances, works well, quiet , cleans easily, installation fairly simple — biggest problem was aligning mounting holes on top of unit with holes drilled in base of overhead cabinet, minor confusion with installation instructions regarding repositioning of exhaust fan unit. Over-all, we are quite satisfied with unit.

Excellent micowave with a lot features. Takes cooking to a new level. The dark screen takes some getting use to. Definitely need to read manual before you begin using unit.

Large but not imposing, no complaints at all. Quiet and easy to clean

Not only is this a good looking appliance, it is also super easy to use. Love the air fry feature which does a fantastic job at crisping fried items brought home in a "doggie " bag.

We purchased this microwave to replace one that was continually tripping circuit breaker. Clean black color matches our Black Stainless appliances. provides a good size for cooking.

This microwave does all that it is supposed to do. I love the add 30 second button for when I need to do a quick heat up of something. I also like the programmable ones. It doesn't matter that they are located inside the microwave as you open the door to put whatever in anyway. I got the black staninless steel and it looks great!

This Microwave works great, looks beautiful but honestly wish I would of read the reviews on it prior to purchasing it as I am use to a clock showing up on the one we replaced. This one has a energy saver and the clock only comes on when your using it. The appearance and quality of it is fabulous but I do miss not seeing the clock on it. That is why I am giving it 4 stars verses 5.

Beautiful and functional, looks sleek and modern. Love it!

Looks great, works great and easy to install and instructions easy to follow.

Excellent product, very sleek design, easy to use, we love it.

I bought this LG microwave to replace a S…..ng microwave that stopped working in 6 months. The LG is a much better product and is so easy to use. Everything cooks perfectly. I bought it at Best Buy and arrived to pick it up in the middle of a flash flood that started the minute I drove up. This was not a problem for Best Buy. The nice man rolled it out to my truck completely wrapped against the rain and loaded it up with a big smile. Gotta love that kind of service. Thus is my store forever and LG is my first choice in kitchen appliances.

Love the black stainess look. Bought appliance package and really gives kitchen a high end upgraded look. Microwave is used the most, cleaning kid's fingerprints is must easier than traditional stainless. But you will see fingerprints unless you wipe down after every use. I keep paper towls and multi-surface can spray nearby. Spacious, removable rack.

Microwave works great. More functions than I'll ever use, but easy to figure out. My only complaint is the oversized door. It looks great but makes it much more difficult to get things in and out. Not recommended for tight spaces. I have an island counter in front of the oven and have to stand off to the side or do the limbo to open it.