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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 4291 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Cook Settings

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers enjoy the ease of use, larger size, and quiet operation of this 2.0 Cu. Ft. Over-the-Range Microwave. Many appreciate its fast heating, excellent performance, and attractive appearance. While some find the display challenging to read and the stainless steel prone to fingerprints, the overall user experience is overwhelmingly positive. The microwave's features and design are frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 4,291 reviews
  • Rated 4 out of 5 stars

    Good microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing special and nothing bad. It's a good microwave with a decent size. Looks nice. The buttons smudge easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great addition to my kitchen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new LG microwave is a gem. It’s very sleek in appearance. Much quieter than my previous microwave. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a big size microwave very easy to use, lights and fan are great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cheapest 400 CFM Over-the-Range Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for the cheapest Over-the-Range microwave with high CFM fan. The smoke alarm kept triggering every so often even with just water boiling, as my previous Whirlpool couldn't keep up with the fan at max. The LG has a great fan, no more smoke alarms. The microwave itself is pretty good. Very quite. Visibility is poor, which might be an issue if you like to check on food as it is being cooked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great features and great look. We use the MW heavily and so far very happy with this one. Would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super powerful, sophisticated-looking

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing microwave that looks sophisticated, easy to use and super powerful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and gets food hot quickly.Install was easy because everything was already up from previous microwave.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service from BB with the delivery of this item! The microwave works very well. We had to buy it to replace the previous one that stopped working after 5 years. We have been impressed on how well it heats compared to the old microwave. It is really easy to use and the instructions are very good. There is also a quick user guide inside the microwave which is convenient.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty nice microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a pretty nice microwave. The presets work well, especially on ice cream. One drawback is you can barely see inside while it is cooking. I like to see if the food is cooking too fast or too much but that’s hard to do in this oven.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good product looks great instals easy over all works good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Offers so many choices to cook with

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look of the microwave with the matching appliances. And the ease of using it. Totally happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Microwave.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge size fits larger dishes, yet doesnt take up more space in the kitchen. Make sure to adjust your vent fan depending on if you vent inside or outside with the exhaust. Overall, an easy install compared to older models.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good over-the-range microwave oven

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A well-built and functional over-the-range microwave oven. The controls are easy to use and it does its job. My only criticism is that the light beneath the unit that illuminates the cooktop below could be a lot brighter. Other than that, we are very happy with it and recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Microwave!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints about this microwave so far. It has a sleak design and features that every microwave should have!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Very quiet, 4 fan speeds. Easy to operate and clean.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use, and cooks food evenly. I just wish there was better light inside. Can not see food while cooking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LGMicrowave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my LG microwave, it is spacious, and heats up quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well built, easy to install. This microwave has easy to read pad, and the functions are easy to understand and work with.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Mine is a lemon, and return policy is lacking

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We ordered this microwave for a condominium unit and it was kept safely in the box for 2 months before the renovation was complete and it could be installed. It worked twice then failed to heat at all. Power, vent fan, lights, rotating platter all working, but absolutely no heating. Because of the time elapsed between purchase and installation, the return date has expired. Geek Squad came out and replaced the magnetron but that didn't work so a 2nd visit will be required after waiting for more parts to be shipped. The microwave has to be uninstalled every time they service it, and it takes 3 failed repairs before Best Buy will just replace the unit. I called and asked for a new unit and was denied. I called LG at Best Buy's request and they said they cannot issue a return authorization until they send their own technician out to attempt repairs. All this when trying to use the home one weekend out of every couple of months, and the repair team requires someone the unit during repairs. Tricky when we are not there and the only times we can be there are when we are trying to enjoy a little break from work (without a functioning microwave). No new microwave should fail after 2 uses and in my book is a lemon without having to suffer through up to 3 repair visits and months of inability to use the unit. All reps have been friendly and professional, but if this is what "Total Rewards" buys you, the program could be FAR more forgiving on products that fail out of the gates. Just offer a replacement unit---at $300, it's far less expensive than sending a team of 2 technicians 3 times, and unmeasurably more convenient for the customer. Questioning my choice of LG and Best Buy for the first time ever....

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there, Thank you for reaching us. We sincerely apologize for the frustration and inconvenience you have faced with your LG microwave and the service process. We understand your disappointment and regret any inconvenience caused during this time. Your feedback is important, and we will make sure to address these concerns to improve our processes and provide better assistance to our customers in the future. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris LG

  • Rated 5 out of 5 stars

    Second LG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very spacious, easy install, a single flat exterior for simple cleaning.

    I would recommend this to a friend